Volunteer Computer Networking Jobs in California

Network Specialist / Desktop Support Specialist
Location: San Diego, CA
Employment Type: Contract
Worksite Type: 100% Onsite
Pay Rate: Up to $39/hr W2, depending on experience
Duration: 6 months
Schedule: Monday-Friday, 8:00 AM to 4:30 PM
LHH is seeking a Network Specialist / Desktop Support Specialist for an onsite contract opportunity in San Diego, CA. This role will support a confidential academic research environment and provide hands-on Tier 1 and Tier 2 technical support for faculty, staff, workstations, software, hardware, printers, peripherals, user accounts, permissions, and audio-visual equipment.
Responsibilities
Provide Tier 1 and Tier 2 technical support for computers, software, hardware, printers, peripherals, accounts, and audio-visual equipment
Assist with deployment, maintenance, upgrades, and inventory of computers, peripherals, and AV equipment
Support onsite events and meetings
Create procedures and documentation and provide technical training for faculty and staff
Educate faculty and staff on computer-related topics, including new software, new hardware, and system compatibility
Maintain user accounts, permissions, and quotas
Provide in-person and remote technical support and consultation to faculty and staff regarding software, hardware, and account issues
Install and troubleshoot software and hardware for end users
Provide workstation technical support and troubleshooting for network printers, multifunction devices, and help desk support
Provide technology orientations to incoming faculty and staff
Test new applications and third-party programs to ensure compatibility with the client environment
Maintain computer equipment and related technology spaces and facilities
Required Qualifications
Minimum of 3 years of IT experience
2+ years of Desktop Support and/or Help Desk experience
Proven experience providing Tier 1 and Tier 2 technical support in a fast-paced environment
Hands-on experience troubleshooting Windows and Mac workstations
Experience troubleshooting software, hardware, printers, and peripheral devices
Experience managing and supporting user accounts, permissions, and end-user technical support
Excellent customer service skills with strong verbal and non-verbal communication abilities
Strong troubleshooting, problem-solving, and customer support skills with the ability to resolve technical issues efficiently
Ability to learn new systems and willingness to take on additional responsibilities
Ability to work both independently and cooperatively in a team environment
Ability to follow up through successful completion of assigned tasks
Experience with networks, workstations, wireless communication, security software, and related procedures
Nice to Have
Experience supporting audio-visual equipment and onsite meetings/events
Experience managing computer inventory and deployments
Experience providing new employee technology orientations
Experience with hosted SaaS tools such as G Suite, Atlassian, and Zoom
Experience with ticketing systems
Experience using command-line tools for Mac and Windows
Ability to create or edit scripts and programs in batch script, shell script, or PowerShell
Working knowledge of software development tools, including versioning systems
Experience creating and automating processes
Experience with mobile device management systems, preferably AirWatch
Additional Details
Interview Process: Teams video interview
Dress Code: Business casual
Parking: Ample parking, no fee
Pay Details: $25.00 to $39.00 per hour
Search managed by: Eben Mahoney
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.