Volunteer Assurance Wireless Jobs (NOW HIRING)

Overview
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Responsibilities
Position summary
The Senior Solution Specialist, Cisco Networking is a senior individual contributor on the
Cisco Product Management team who serves as the technical subject matter expert for
Cisco's networking portfolio across campus, branch, wireless, and related secure access
architectures. This role translates complex product, architecture, and lifecycle knowledge
into clear field guidance that helps sales teams position Cisco solutions effectively,
identify migration paths, handle competitive displacement conversations, and connect
technical value to partner profitability.
Job responsibilities
• Serve as the technical subject matter expert for Cisco's networking portfolio,
including switching, routing, wireless, campus, branch, and secure access use
cases.
• Explain how Cisco networking platforms interoperate across the broader
architecture, including how switching, routing, wireless, policy, and secure access fit
together in customer environments.
• Equip account managers, sellers, and overlay resources with practical technical
messaging that improves customer conversations and solution positioning.
• Support field teams with technical education on where Cisco's networking portfolio is
differentiated, how solutions map to customer outcomes, and where products fit
within the lifecycle of a refresh or modernization motion.
• Provide sales-facing guidance on competitive positioning and displacement,
including how to migrate customers from role holder or legacy environments to
Cisco-based architectures.
• Advise on end-of-sale and end-of-life transitions by helping sellers understand
migration paths, successor products, and customer lifecycle options under Cisco
policy.
• Stay current on Cisco product announcements, roadmap themes, and market
changes, and translate them into actionable guidance for the field.
• Clarify where AI is embedded across Cisco networking operations and architecture,
including AI-optimized operations, assurance, and AI-ready infrastructure messaging.
• Partner with sales leadership and product management to identify common field
gaps, recurring objections, and enablement needs.
• Connect technical solution areas to partner value creation by understanding which
networking offers and solution plays align to Cisco Partner Incentive motions and
specialization opportunities.
• Triage opportunity support by determining when an engagement requires strategic
technical guidance versus when it should be transitioned to an Inside Solutions
Architect for BOM, licensing, configuration, or quoting execution.
• Maintain a disciplined handoff model so technical advisory work is separated cleanly
from quoting and build functions.
Min
USD $86,000.00/Yr.
Max
USD $110,575.00/Yr.
Qualifications
• 7+ years of experience in enterprise networking, technical product management,
technical pre-sales, sales engineering, or partner-facing solution specialization.
• Deep knowledge of Cisco networking technologies, especially switching, routing,
wireless, campus, and branch architectures.
• Strong understanding of how networking components interoperate across enterprise environments and how to position architecture-level outcomes.
• Ability to explain complex technical subjects in simple business language for sales and customer audiences.
• Demonstrated experience supporting sellers through technical positioning,
competitive strategy, refresh motions, or migration planning.
• Familiarity with Cisco lifecycle concepts such as end-of-sale, end-of-life, support
windows, and migration guidance.
• Working knowledge of Cisco's evolving AI and automation messaging in networking and operations.
• Strong executive presence and facilitation skills, with the ability to educate without overwhelming non-technical audiences.
• Ability to distinguish strategic technical advisory work from executional quoting and architecture handoff processes.
Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person."