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Volunteer Aetna Customer Service Jobs in Decatur, GA

Bass Pro Shops

Customer Service Associate

Acworth, GA · On-site

$13 - $17.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Voluntary benefits * 401k Retirement Savings * Paid holidays * Paid vacation * Bass Pro Cares Fund

Sud Stop Car Wash

Customer Service Attendant

Norcross, GA · On-site

$11.75 - $14/hr

... voluntary benefits such as pet insurance, accident, and critical illness coverage. * Growth ... Customer Service Attendant - Sud Stop Car Wash Do you have great energy, love helping people, and ...

TEKsystems

Customer Service Representative

Alpharetta, GA · On-site

$19.50 - $21.50/hr

... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Graybar

Customer Service Representative

Norcross, GA · On-site

$15 - $20.50/hr

Make a difference. As a Customer Service Representative, you will serve as a key contact and ... Volunteer with Community Time Off to give back to the community. * Predictable Work Schedules to ...

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See Decatur, GA salary details

$9

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$26

How much do volunteer aetna customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for volunteer aetna customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Aetna Customer Service vs Volunteer UnitedHealthcare Customer Service?

AspectVolunteer Aetna Customer ServiceVolunteer UnitedHealthcare Customer Service
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or onsiteCall centers, remote or onsite
Employer & Industry UsageAetna insurance provider, healthcare industryUnitedHealthcare insurance provider, healthcare industry

Both Volunteer Aetna Customer Service and Volunteer UnitedHealthcare Customer Service roles involve assisting customers with insurance inquiries, requiring similar credentials and work environments. The main difference lies in the employer and specific policies, but both roles focus on providing support within the healthcare insurance industry.

Does Volunteer Aetna Customer Service have remote jobs?

Volunteer Aetna Customer Service roles are typically in-person positions, but some customer service jobs at Aetna may offer remote or telecommuting options depending on the specific role and organizational needs. It is advisable to check the job postings or contact Aetna directly for current remote opportunities and requirements such as computer skills and internet connectivity.

What are the most commonly searched types of Aetna Customer Service jobs in Decatur, GA?

The most popular types of Aetna Customer Service jobs in Decatur, GA are:

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For Volunteer Aetna Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

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The top searched job categories for Volunteer Aetna Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Volunteer Aetna Customer Service jobs?

Cities near Decatur, GA with the most Volunteer Aetna Customer Service job openings:

Volunteer Aetna Customer Service jobs near you
Infographic showing various Volunteer Aetna Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Coordinator

CRST The Transportation Solution, Inc.

Mcdonough, GA • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Answer inbound calls from Whirlpool customers and provide timely information and support

  • Manage service orders, update documentation, and escalate issues to appropriate managers

  • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

CRST rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

103rd of 366 rated logistics

Job description

Ready to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you.
How You'll Work
  • Location: Onsite - 195 King Mill Rd McDonough, GA 30253
  • Schedule: Monday-Friday (8:00 AM-5:00 PM)
  • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $17.00-$19.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
  • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
  • Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.

About the Role
As a Customer Service Coordinator, you'll be the first point of contact for Whirlpool customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service.
What You'll Do
  • Answer inbound calls from Whirlpool customers and provide timely information and support
  • Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
  • Receive warm leads and process product sales quickly and accurately
  • Record, track, and escalate issues to Whirlpool and CRST managers when necessary
  • Manage service orders, upload documentation, and update Whirlpool's systems with accurate information
  • Track installer escalations and provide updates to supervisors and managers
  • Perform daily tasks including inventory scans, service order updates, and paperwork completion
  • Answer and resolve Whirlpool escalations within SLA timelines
  • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

What Great Looks Like
  • Calm under pressure and able to manage multiple Whirlpool customer needs at once
  • Clear, empathetic communicator who listens and responds effectively
  • Detail-oriented with strong follow-through on documentation and service updates
  • Positive, team-first attitude with a focus on solutions
  • Driven to meet Whirlpool's service-level expectations and customer satisfaction goals

Qualifications
Required
  • High school diploma or GED
  • Proven experience in logistics customer service (transportation, distribution, or related industry)
  • Strong communication skills, verbal and written
  • Proficiency in data entry and customer management systems

Preferred
  • Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
  • Skilled in handling escalations and conflict resolution in high-pressure environments

Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
The CRST Core Values
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
EEO StatementCRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Let's Build Something Great
Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional service starts here.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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