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Voip Engineer Jobs in Tennessee (NOW HIRING)

Commify

Senior End User Support Engineer

Chattanooga, TN · On-site

$120 - $150/hr

Role Overview We are seeking a Senior End User Support Engineer to join our dynamic IT support team ... Experience with inter-office networking and VoIP technologies. * Experience with vendor management ...

GEODIS

IT Eng - Network II

Brentwood, TN · On-site

IT Engineer - Network II The IT Engineer II is responsible for providing systems analysis and ... Designs, implements and supports network routers, switches, firewalls, WiFi, VoIP, security ...

Geodi

IT Eng - Network II

Brentwood, TN · On-site

$85 - $110/hr

The IT Engineer II is responsible for providing systems analysis and support, or installing ... Designs, implements and supports network routers, switches, firewalls, WiFi, VoIP, security ...

New

OneOncology

IT Project Technician II

Nashville, TN · On-site

Network equipment installation (switches, firewalls, wireless access points) under engineering direction * Printer, scanner, and clinical peripheral setup and validation * VoIP phone and telephony ...

American Workforce Solutions LLC

Be Seen First

Android-based Consumer Hardware Quality Control

Antioch, TN · On-site

$70K/yr

Partners closely with Product Management, Engineering, and IT Quality Assurance organizations to ... Performs hands-on testing and troubleshooting of VoIP phones and devices specifically, including ...

American Workforce Solutions LLC

Be Seen First

Android-based Consumer Hardware Quality Control

Antioch, TN · On-site

$70K/yr

Partners closely with Product Management, Engineering, and IT Quality Assurance organizations to ... Performs hands-on testing and troubleshooting of VoIP phones and devices specifically, including ...

Mural Group

Healthcare System Technician

Nashville, TN

$23 - $28/hr

This role is responsible for installing, programming, troubleshooting, and maintaining critical ... VoIP and SIP Technologies * Telephony Systems * Data Networks * Wireless Communications * CCTV ...

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Voip Engineer information

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$47

$72

How much do voip engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for voip engineer in Tennessee is $47.66, according to ZipRecruiter salary data. Most workers in this role earn between $37.07 and $56.92 per hour, depending on experience, location, and employer.

What is a VoIP engineer?

A VoIP engineer oversees the installation and maintenance of VoIP, or voice over internet protocol, telephony systems. VoIP is a system through which parties can communicate over the internet, as opposed to through a traditional telephone system. Engineers are usually employed by a single company to manage their in-house network. As a VoIP engineer, your responsibilities include determining the company’s needs, developing a network with the proper hardware to fit those needs, and monitoring the system to ensure voice communication is functioning correctly. You may need an associate’s degree in this career, but many employers will accept a high school diploma and an appropriate certification from a company like Cisco. You need extensive computer and analytical skills to succeed as a VoIP engineer.

What are some common challenges a VoIP engineer faces when integrating new communication systems within an existing IT infrastructure?

VoIP Engineers often encounter challenges such as ensuring seamless compatibility between new VoIP solutions and legacy systems, managing network bandwidth to prevent call quality issues, and securing voice data against potential cyber threats. Effective troubleshooting and collaboration with both IT and network security teams are essential to resolve these issues quickly. Additionally, VoIP Engineers must stay updated on evolving protocols and compliance standards to ensure smooth and secure deployments.

What are the key skills and qualifications needed to thrive as a VoIP engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and hands-on experience with VoIP systems, typically supported by a degree in computer science or related field. Familiarity with tools like Wireshark, PBX platforms (e.g., Cisco, Asterisk), and relevant certifications such as CCNA or CCNP Voice is highly valued. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for diagnosing issues and collaborating with cross-functional teams. These skills and qualifications are critical to ensuring reliable, high-quality voice communication services and rapid resolution of technical problems in business environments.

What is the difference between Voip Engineer vs Network Engineer?

AspectVoip EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco Voice certificationsCCNA, CCNP, Cisco, CompTIA Network+
Work EnvironmentTelecommunications, VoIP systems, cloud platformsNetworking infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, IT service companiesIT departments, telecom, enterprise organizations

Voip Engineers focus specifically on designing, implementing, and maintaining VoIP communication systems, while Network Engineers handle broader network infrastructure including LAN, WAN, and security. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

Are Voip engineers in demand?

VoIP engineers are in demand due to the growing reliance on internet-based communication systems in businesses. They are needed to design, implement, and maintain VoIP solutions, often requiring knowledge of networking, protocols, and certifications like CCNA or CCNP. The role offers good job prospects in IT and telecommunications sectors.

How much do Voip engineers make in the US?

VoIP engineers in the US typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level positions may start around $60,000, while experienced professionals with specialized skills can earn over $130,000. Knowledge of networking, SIP protocols, and VoIP systems is essential for higher earning potential.
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Voip Engineer jobs near you
Infographic showing various Voip Engineer job openings in Tennessee as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $99,129 per year, or $47.7 per hour.

Technology Engineer, Principal - Unified Communications

Community Health Systems

Franklin, TN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

456th of 889 rated healthcare providers

Job description


Job Description: Principal Engineer - Unified Communications (Webex Dedicated Instance)
Role Summary
The Principal Engineer - Unified Communications (UC) is the senior technical authority responsible for the architecture, design, and long-term strategy of the enterprise Unified Communications environment leveraging Cisco Webex Dedicated Instance (DI). This role provides deep hands-on expertise across voice, video, messaging, and contact center integrations while setting standards for scalability, resilience, security, and operational excellence.
The Principal Engineer partners closely with Network Engineering, Collaboration, Security, Cloud, and Business teams to ensure the UC platform supports mission-critical communication needs across a global, distributed organization.
Key Responsibilities
Technical Leadership & Architecture
  • Serve as the primary technical authority for the Unified Communications platform built on Cisco Webex Dedicated Instance.
  • Define and maintain UC architecture standards, reference designs, and best practices.
  • Lead the design of complex UC solutions including Call Control (CUCM), Unity Connection, IM & Presence, Expressway, Webex App integration, and hybrid/cloud connectivity.
  • Evaluate Cisco roadmaps, Webex DI releases, and new collaboration capabilities; provide strategic recommendations and adoption plans.
  • Own enterprise UC technical standards and approve deviations from architectural baselines.
Platform Engineering & Operations
  • Design, build, and operate highly available, secure, and scalable UC environments.
  • Lead advanced troubleshooting and root-cause analysis for complex voice, video, and signaling issues.
  • Establish operational standards for monitoring, alerting, capacity planning, and performance optimization.
  • Drive platform stability through proactive lifecycle management, upgrades, and configuration governance.
  • Serve as final technical escalation authority for cross-domain UC incidents impacting multiple business units.
Voice, Video & Call Routing
  • Architect enterprise voice solutions including SIP, PSTN connectivity, call routing, survivability, and global dial plans.
  • Ensure high-quality voice and video experiences through proper QoS design, codec selection, and network alignment.
  • Provide expertise in emergency services (E911), call admission control, and location-based services.
Integrations & Hybrid Connectivity
  • Architect integrations between Webex DI and on-prem systems, cloud services, SBCs, and third-party platforms.
  • Provide technical leadership on identity, authentication, directory integration, and SSO.
  • Support integrations with contact center platforms, recording, compliance, and analytics solutions.
Security, Compliance & Governance
  • Ensure UC designs meet enterprise security, privacy, and regulatory requirements.
  • Partner with Security teams to define access controls, encryption standards, certificate management, and audit practices.
  • Establish governance models for configuration changes, feature enablement, and vendor management.
Mentorship & Technical Influence
  • Mentor and coach UC and network engineers; elevate overall technical capability.
  • Lead architectural reviews, design forums, and post-incident reviews.
  • Influence technical direction through documentation, standards, and collaboration rather than direct authority.
Stakeholder & Vendor Collaboration
  • Act as a trusted technical advisor to IT leadership and business stakeholders.
  • Translate business communication needs into scalable UC solutions.
  • Serve as a senior escalation point with Cisco and strategic partners.
Required Qualifications
  • 8 -12+ years of experience in Unified Communications, Collaboration, or Voice Engineering roles.
  • Deep hands-on experience with Cisco Webex Dedicated Instance and core UC components (CUCM, Unity Connection, IM & Presence, Expressway).
  • Strong understanding of SIP, VoIP, PSTN connectivity, dial plans, and call flows.
  • Proven experience designing and supporting large-scale, enterprise UC environments.
  • Advanced troubleshooting skills across signaling, media, network, and endpoint layers.
  • Strong understanding of enterprise networking concepts including QoS, routing, and firewalls as they relate to UC.
Preferred Qualifications
  • Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent).
  • Experience with global UC deployments and multi-region architectures.
  • Familiarity with SBCs (Cisco CUBE or third-party).
  • Experience integrating UC platforms with contact center, compliance recording, or regulated environments.
  • Exposure to automation, APIs, or scripting for UC operations.
Leadership Competencies
  • Strategic thinker with the ability to balance long-term architecture with operational realities.
  • Clear communicator capable of explaining complex UC concepts to both technical and non-technical audiences.
  • Strong ownership mindset with a focus on reliability and user experience.
  • Collaborative leader who builds trust across infrastructure, security, and application teams.
Working Environment
  • Primarily remote with collaboration across distributed and global teams.
  • Participation in on-call rotations or escalation support for critical incidents.
Success Measures
  • Availability, stability, and performance of the UC platform.
  • Adoption of standardized architectures and operational best practices.
  • Reduction in incidents through proactive design and lifecycle management.
  • Positive feedback from engineering peers, leadership, and end users.

This role is ideal for a senior Unified Communications engineer who wants to own and shape an enterprise Webex Dedicated Instance platform while remaining deeply technical and influential at scale.

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