ZipRecruiter

Log In

2

Voip Engineer Remote Jobs (NOW HIRING)

One, Inc.

Business Systems Administrator- VoIP

US, Remote Overview The Business Systems Administrator is responsible for the administration ... This individual will work closely with IT, network engineering, and business teams to maintain high ...

Futran Tech Solutions Pvt. Ltd.

Voice Engineer

Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill

ThinkingAhead

Sr. P&C Engineer

$107K - $146K/yr

This fully remote role is ideal for an experienced engineer who brings strong technical depth, can work independently, and enjoys mentoring others. Key Responsibilities * Lead engineering design ...

New

Axonius

DevOps Tech Lead

New York, NY · On-site +1

$172K - $216K/yr

Axonius, Inc. (Remote, reporting to headquarters in New York, NY) is seeking a DevOps Tech Lead ... VoIP engineer, which also includes experience with the following: * 9 years of experience:

Wildix

Technical Support Engineer - USA, Remote

We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...

next page

Showing results 1-20

All JobsVoip Engineer Remote Jobs

Voip Engineer Remote information

See salary details

$19

$52

$80

How much do voip engineer remote jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for voip engineer remote in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a remote VoIP Engineer?

A remote VoIP Engineer’s day often includes configuring, monitoring, and troubleshooting VoIP systems to maintain optimal performance and call quality. You may also work with network and IT teams to implement new features, resolve technical issues, and assist with upgrades or security patches. Regular communication with clients or internal stakeholders is common, ensuring user needs and service requirements are met. This role requires managing incidents promptly while maintaining thorough technical documentation for future reference.

What is a VoIP Engineer Remote job?

A VoIP Engineer Remote job involves designing, implementing, and maintaining Voice over IP (VoIP) communication systems while working remotely. Responsibilities include configuring VoIP hardware and software, troubleshooting network issues, ensuring call quality, and integrating VoIP services with existing infrastructure. These engineers work with protocols like SIP, RTP, and troubleshooting tools to optimize voice communication. Remote VoIP engineers collaborate with IT teams and clients to deliver reliable VoIP solutions. Strong networking knowledge and experience with VoIP platforms like Asterisk, Cisco, or Microsoft Teams are often required.

What are the key skills and qualifications needed to thrive in the Voip Engineer Remote position, and why are they important?

To thrive as a Voip Engineer Remote, you need strong expertise in VoIP technologies, network protocols (SIP, RTP), troubleshooting, and a degree in computer science or a related field. Familiarity with VoIP systems like Asterisk, Cisco CUCM, and relevant certifications such as CCNA Collaboration or CompTIA Network+ are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills in this remote role. These skills ensure reliable voice communications, efficient remote support, and effective collaboration with distributed teams.

More about Voip Engineer Remote jobs
What cities are hiring for Voip Engineer Remote jobs? Cities with the most Voip Engineer Remote job openings:
What are the most commonly searched types of Voip Engineer jobs? The most popular types of Voip Engineer jobs are:
What states have the most Voip Engineer Remote jobs? States with the most job openings for Voip Engineer Remote jobs include:
What job categories do people searching Voip Engineer Remote jobs look for? The top searched job categories for Voip Engineer Remote jobs are:
Voip Engineer Remote jobs near you
Infographic showing various Voip Engineer Remote job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.
Business Systems Administrator- VoIP

Business Systems Administrator- VoIP

One, Inc.

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Business Systems Administrator (VoIP Focus)
Position Title: Business Systems Administrator
Department: Corporate Systems / IT Support
Reports To: Sr. Director, Corporate Systems
Job Type: Full-time
Location: US, Remote
Overview
The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company's voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization.
This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.
Key Responsibilities
VoIP / Telephony Systems (Primary Focus)
  • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions)
  • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups
  • Monitor system performance, uptime, call quality, recordings, and reliability
  • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams
  • Maintain and optimize call routing, IVR systems, and failover configurations
  • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades
  • Manage number provisioning, porting, and telecom inventory
  • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.)

Business Systems Administration
  • Support and maintain corporate SaaS applications and communication tools
  • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools)
  • Participate in system upgrades, rollouts, and migrations
  • Maintain system documentation, SOPs, and user guides
  • Assist with automation and process improvements across business systems

Operations & Support
  • Serve as a tier 2 escalation point for communication and telephony issues
  • Analyze trends and recommend improvements to enhance reliability and user experience
  • Participate in on-call or after-hours support as needed for critical systems

Security & Compliance
  • Ensure systems comply with internal security policies and regulatory requirements
  • Support patching, access control, and system hardening efforts
  • Assist with audit readiness and documentation for voice and communication systems

Skills & Abilities
  • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing)
  • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.)
  • Strong scripting skills (PowerShell, Python, Bash)
  • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML
  • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS)
  • Strong troubleshooting and analytical skills
  • Ability to manage vendors and external service providers
  • Strong communication skills with both technical and non-technical stakeholders
  • Experience with system integrations and APIs is a plus

Education & Experience
  • Bachelor's degree in Information Technology or related field (or equivalent experience)
  • 3-5+ years of experience in VoIP, telecom, or unified communications administration
  • Experience supporting enterprise communication environments
  • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus

Desired Traits
  • Problem solver and proactive thinker
  • Strong ownership and accountability
  • Customer-focused mindset
  • Adaptable and comfortable in a fast-changing environment
  • Commitment to continuous learning and improvement

Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Standard indoor office setting; exposure to computer screens.
Physical: Requires repetitive motion. Substantial movements of wrists, hands, and/or fingers. Ability to sit or stand for prolonged periods and operate standard office equipment.
Vision: Ability to read computer screens and printed documents with or without correction.
Hearing: Ability to hear within the normal audio range with or without correction.
Company Profile:
At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience, and continuity. Our mission is simple: to make every payment a promise kept.
The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. With over $120 billion in annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely.
Headquartered in Folsom, CA, One Inc offers competitive salaries, comprehensive benefits - including medical, dental, and vision insurance - a 401(k) plan, and a strong commitment to work-life balance. We believe in growing from within, promoting opportunities for career advancement across our team of 1,200+ dedicated "Onesters."
Join us in building the infrastructure that fulfills the promise of insurance.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply