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Voip Engineer Remote Jobs in California (NOW HIRING)

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Strong understanding of SIP, VoIP, carrier services, and network fundamentals. * Experience with ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

About the role Muon Space seeks a Senior Optomechanical Engineer to join our team in Mountain View, CA or Remote, supporting the production of infrared remote sensing instruments. The ideal candidate ...

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Voip Engineer Remote information

See California salary details

$19

$51

$79

How much do voip engineer remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for voip engineer remote in California is $51.82, according to ZipRecruiter salary data. Most workers in this role earn between $40.34 and $61.92 per hour, depending on experience, location, and employer.

What is a VoIP engineer?

A VoIP Engineer Remote job involves designing, implementing, and maintaining Voice over IP (VoIP) communication systems while working remotely. Responsibilities include configuring VoIP hardware and software, troubleshooting network issues, ensuring call quality, and integrating VoIP services with existing infrastructure. These engineers work with protocols like SIP, RTP, and troubleshooting tools to optimize voice communication. Remote VoIP engineers collaborate with IT teams and clients to deliver reliable VoIP solutions. Strong networking knowledge and experience with VoIP platforms like Asterisk, Cisco, or Microsoft Teams are often required.

What does a VoIP engineer do?

A remote VoIP Engineer’s day often includes configuring, monitoring, and troubleshooting VoIP systems to maintain optimal performance and call quality. You may also work with network and IT teams to implement new features, resolve technical issues, and assist with upgrades or security patches. Regular communication with clients or internal stakeholders is common, ensuring user needs and service requirements are met. This role requires managing incidents promptly while maintaining thorough technical documentation for future reference.

What are the key skills and qualifications needed to thrive in the VoIP engineer remote position, and why are they important?

To thrive as a Voip Engineer Remote, you need strong expertise in VoIP technologies, network protocols (SIP, RTP), troubleshooting, and a degree in computer science or a related field. Familiarity with VoIP systems like Asterisk, Cisco CUCM, and relevant certifications such as CCNA Collaboration or CompTIA Network+ are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills in this remote role. These skills ensure reliable voice communications, efficient remote support, and effective collaboration with distributed teams.

What are the most commonly searched types of Voip Engineer jobs in California?

The most popular types of Voip Engineer jobs in California are:

What are popular job titles related to Voip Engineer Remote jobs in California?

For Voip Engineer Remote jobs in California, the most frequently searched job titles are:

What job categories do people searching Voip Engineer Remote jobs in California look for?

The top searched job categories for Voip Engineer Remote jobs in California are:

What cities in California are hiring for Voip Engineer Remote jobs?

Cities in California with the most Voip Engineer Remote job openings:

Infographic showing various Voip Engineer Remote job openings in California as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $107,789 per year, or $51.8 per hour.

Technical Support Specialist - VoIP & UCaaS

IT Management Corp. dba 101 VOICE

San Jose, CA • Remote

Full-time

Posted 16 days ago


Job description

Company Description

IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service.

Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.

Learn more at ITMC.net.

Job Description

As a Technical Support Specialist at 101VOICE, you'll be at the front line of our UCaaS platform - provisioning and programming VoIP phones, troubleshooting customer issues, and helping ensure every deployment goes smoothly. You'll work closely with our onboarding, engineering, and support teams to deliver a great experience for clients from initial setup through ongoing support.

This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).

What You'll Do

  • Configure and program VoIP phones (Poly, Yealink, Cisco, and others) for customer deployment
  • Troubleshoot customer issues on the 101VOICE UCaaS platform - softphones, voicemail, call flows, auto-attendants, and more
  • Support system setups, cutovers, number porting, and new client onboarding
  • Provide tier-1 and tier-2 technical support via phone, email, and ticketing system
  • Monitor system performance and help diagnose issues related to connectivity, call quality, and configuration
  • Document customer interactions, configurations, and resolutions clearly and consistently
  • Train customers on phone usage and portal features
  • Partner with NOC and engineering teams on escalations and service improvements
  • Maintain and update device firmware, templates, and configurations
  • Travel occasionally to customer sites for large deployments or escalations (if local)
Qualifications
  • 1-3 years of experience in technical support, ideally in VoIP or telecommunications
  • Working knowledge of SIP protocols, VoIP phone provisioning, and hosted PBX systems
  • Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar)
  • Solid troubleshooting skills paired with a customer-first mindset
  • Understanding of DHCP, VLANs, NAT/firewall configuration, and general networking basics
  • Comfort managing multiple tickets and projects in a fast-paced environment
  • Strong verbal and written communication skills
  • A detail-oriented, organized approach with strong documentation habits
Additional Information

This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).