... for companies in any Industrial, Manufacturing, and Waste management space. We design and ... Customer service and Voice/VoIP support experience is required, knowledge of Cisco Call Manger, ...
... for companies in any Industrial, Manufacturing, and Waste management space. We design and ... Customer service and Voice/VoIP support experience is required, knowledge of Cisco Call Manger, ...
Experience with Poly VC / VOIP a plus * Experience with Microsoft Intune a plus * Experience ... of companies with offices around the world. Working at DPR, you'll have the chance to try new ...
Experience with Poly VC / VOIP a plus * Experience with Microsoft Intune a plus * Experience ... of companies with offices around the world. Working at DPR, you'll have the chance to try new ...
Voip Companies information
See Raleigh, NC salary details
$14.49 - $17.40
12% of jobs
$19.82 is the 25th percentile. Wages below this are outliers.
$17.40 - $20.31
16% of jobs
$20.31 - $23.22
16% of jobs
The median wage is $26.13 / hr.
$23.22 - $26.13
6% of jobs
$26.13 - $29.04
4% of jobs
$29.04 - $31.95
4% of jobs
$31.95 - $34.86
10% of jobs
$34.86 - $37.77
5% of jobs
$38.17 is the 75th percentile. Wages above this are outliers.
$37.77 - $40.68
12% of jobs
$40.68 - $43.59
5% of jobs
$43.59 - $46.50
10% of jobs
$14
$29
$46
How much do voip companies jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for voip companies in Raleigh, NC is $29.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $38.32 per hour, depending on experience, location, and employer.
What is a VoIP company?
VoIP companies are businesses that provide Voice over Internet Protocol (VoIP) services, enabling users to make voice calls using the internet instead of traditional phone lines. These companies offer solutions for individuals and businesses to make local, long-distance, and international calls, often at lower costs than conventional telephone services. VoIP providers may also include features like video conferencing, voicemail, call forwarding, and integration with other digital communication tools. Some well-known VoIP companies include Zoom, RingCentral, and Vonage. Businesses often choose VoIP services for their scalability, flexibility, and cost-effectiveness.
What are the key skills and qualifications needed to thrive in a VoIP company, and why are they important?
Success in a VoIP company requires expertise in networking, telephony, and IP communication protocols, often supported by degrees in computer science or certifications like CCNA or CompTIA Network+. Familiarity with VoIP systems such as Asterisk, SIP, and tools like Wireshark for troubleshooting is typically essential. Excellent problem-solving abilities, customer service skills, and the capacity to communicate technical information clearly help professionals stand out. These abilities ensure reliable voice communication services, quick issue resolution, and strong client relationships in a competitive industry.
What are some common challenges faced when working for a VoIP company, and how can professionals prepare for them?
Working for a VoIP company often involves navigating rapidly evolving technologies, troubleshooting complex network issues, and ensuring high-quality service for clients. Professionals may encounter challenges such as maintaining uptime during peak usage, integrating VoIP solutions with legacy systems, and staying up to date with security best practices. To prepare, it's helpful to develop strong problem-solving skills, stay current with industry certifications, and foster effective communication with both technical and non-technical team members. Collaborating closely with cross-functional teams like network engineers, support staff, and sales is also essential.
What is the difference between Voip Companies vs Voip Support Specialists?
| Aspect | Voip Companies | Voip Support Specialists |
|---|---|---|
| Credentials | Business licenses, industry certifications | Technical certifications, customer service skills |
| Work Environment | Office, remote, or field | Call centers, remote, or on-site |
| Employer & Industry Usage | Telecommunications providers, tech firms | Service providers, tech support teams |
| Search & Comparison Intent | Company overview, services offered | Technical support, troubleshooting |
Voip Companies are organizations providing VoIP services, focusing on infrastructure, sales, and management. Voip Support Specialists are individual professionals offering technical assistance and troubleshooting for VoIP products. While Voip Companies operate at a business level, Voip Support Specialists focus on customer support and technical issues within those companies.
What are popular job titles related to Voip Companies jobs in Raleigh, NC?
For Voip Companies jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Voip Companies jobs in Raleigh, NC look for?
The top searched job categories for Voip Companies jobs in Raleigh, NC are:
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Contractor
Re-posted 13 days ago
Job description
Company Description
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space.
We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.
Job Description
Provides technical and/or analytical support to work on a wide range of UCCaaS customer repair tickets and MACD requests to include billing reconciliation. Periodically makes recommendations that aid in the successful completion of projects within a product or functional area; works with limited supervision. A UCCaaS Repair/MACD technician provides 1.5 level technical repair and MACD support for Client's UCCaaS customers. A UCCaaS Repair/MACD technician will troubleshoot UCCaaS repairs and process MACD requests via Cisco Call Manager, CUCDM and Cisco Unity. The UCCaaS Repair/MACD technician will communicate directly with Client's UCCaaS customers and Client account teams via phone and by electronic communication methods. The candidate for this position should have a passion for customer service and a desire to work with customers daily.
The ideal candidate will have strong interpersonal skills and excellent verbal and written communication skills.
Customer service and Voice/VoIP support experience is required, knowledge of Cisco Call Manger, Cisco Unity is required.
An Associate's degree or equivalent experience.
Additional Information
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(973) 582-3458