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Voip Administration Jobs (NOW HIRING)

One, Inc.

Business Systems Administrator- VoIP

US, Remote Overview The Business Systems Administrator is responsible for the administration ... Key Responsibilities VoIP / Telephony Systems (Primary Focus) * Administer and support enterprise ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... Basic Administration/Maintenance of Microsoft SQL Server. * Industry or professional organization ...

Genius Road

Network Operations Lead #3159

Austin, TX · Hybrid

Preferred experience with Cisco VoIP administration, maintenance, and design * Strong background in WAN, LAN, wireless, and SD-WAN technologies * Experience with network monitoring and observability ...

Genius Road

Network Operations Lead #3159

Austin, TX · Hybrid

Preferred experience with Cisco VoIP administration, maintenance, and design * Strong background in WAN, LAN, wireless, and SD-WAN technologies * Experience with network monitoring and observability ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45/hr

Support phone system and VOIP administration. * Assist with technologies related to Microsoft's core business applications such as Windows Server, Exchange, SQL, Terminal Services/RDS/Citrix.

Eclaro

Network Analyst

White Plains, NY · On-site

$55 - $60/hr

Good knowledge of Cisco CUCM and VoIP administration and maintenance. Good knowledge of F5 LTM Load Balancer administration and maintenance. Expert knowledge of AWS and Azure Cloud networking ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45/hr

Support phone system and VOIP administration. * Assist with technologies related to Microsoft's core business applications such as Windows Server, Exchange, SQL, Terminal Services/RDS/Citrix.

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

Support phone system and VOIP administration. * Assist with technologies related to Microsoft's core business applications such as Windows Server, Exchange, SQL, Terminal Services/RDS/Citrix.

Stem Xpert

Sr. Network Engineer (VoIP)

Glen Mills, PA

$101K - $139K/yr

... Administration Sr. Network Engineer (VoIP) Senior Engineer (L3) Glen Mills, PA 6 months VoIP Engineer The ideal VoIP Engineer will have extensive experience in the entire Cisco UC stack, including ...

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Voip Administration information

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How much do voip administration jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for voip administration in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

Can I work for a call center from home?

Voip Administration roles in call centers can often be performed remotely, especially with the use of VoIP technology, remote access tools, and a reliable internet connection. Many companies offer work-from-home options for these positions, which may require familiarity with network configurations, troubleshooting, and security protocols.

What is the difference between Voip Administration vs Network Administrator?

AspectVoip AdministrationNetwork Administrator
CertificationsVoIP-specific certifications (e.g., CCNA Voice)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentFocus on VoIP systems, telephony hardware, and softwareBroader network infrastructure, including LAN/WAN
Industry UsageTelecommunications, IT departments managing VoIP systemsIT departments managing overall network infrastructure
Job FocusConfiguring, maintaining, and troubleshooting VoIP systemsDesigning, implementing, and securing network infrastructure

While both roles involve network knowledge, Voip Administration specializes in managing VoIP systems and telephony solutions, whereas Network Administrators oversee broader network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is a VoIP administrator?

A VoIP administrator is a professional responsible for managing and maintaining Voice over Internet Protocol (VoIP) phone systems within an organization. They configure, troubleshoot, and optimize VoIP networks, often using tools like Cisco or Avaya, and may hold certifications such as CCNA or CCNP related to networking and communications. Their role ensures reliable voice communication over internet-based systems.

What kind of jobs in media bring in $150,000 a year?

High-paying media jobs that can reach $150,000 annually include senior roles such as media directors, producers, or executives, often requiring extensive experience, leadership skills, and industry knowledge. Positions in digital media, advertising, or content management with advanced skills in analytics, project management, or specialized software may also achieve this salary level.

Is there a demand for network administrators?

Network administrators, including VoIP administrators, are in high demand due to the increasing reliance on communication networks and cloud-based systems. Employers seek professionals skilled in network management, security, and troubleshooting, often requiring certifications like CCNA or CompTIA Network+.
More about Voip Administration jobs
What cities are hiring for Voip Administration jobs? Cities with the most Voip Administration job openings:
What states have the most Voip Administration jobs? States with the most job openings for Voip Administration jobs include:
What job categories do people searching Voip Administration jobs look for? The top searched job categories for Voip Administration jobs are:
Voip Administration jobs near you
Infographic showing various Voip Administration job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 17% Full Time, 17% Temporary, and 49% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.
Business Systems Administrator- VoIP

Business Systems Administrator- VoIP

One, Inc.

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Business Systems Administrator (VoIP Focus)
Position Title: Business Systems Administrator
Department: Corporate Systems / IT Support
Reports To: Sr. Director, Corporate Systems
Job Type: Full-time
Location: US, Remote
Overview
The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company's voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization.
This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.
Key Responsibilities
VoIP / Telephony Systems (Primary Focus)
  • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions)
  • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups
  • Monitor system performance, uptime, call quality, recordings, and reliability
  • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams
  • Maintain and optimize call routing, IVR systems, and failover configurations
  • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades
  • Manage number provisioning, porting, and telecom inventory
  • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.)

Business Systems Administration
  • Support and maintain corporate SaaS applications and communication tools
  • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools)
  • Participate in system upgrades, rollouts, and migrations
  • Maintain system documentation, SOPs, and user guides
  • Assist with automation and process improvements across business systems

Operations & Support
  • Serve as a tier 2 escalation point for communication and telephony issues
  • Analyze trends and recommend improvements to enhance reliability and user experience
  • Participate in on-call or after-hours support as needed for critical systems

Security & Compliance
  • Ensure systems comply with internal security policies and regulatory requirements
  • Support patching, access control, and system hardening efforts
  • Assist with audit readiness and documentation for voice and communication systems

Skills & Abilities
  • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing)
  • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.)
  • Strong scripting skills (PowerShell, Python, Bash)
  • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML
  • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS)
  • Strong troubleshooting and analytical skills
  • Ability to manage vendors and external service providers
  • Strong communication skills with both technical and non-technical stakeholders
  • Experience with system integrations and APIs is a plus

Education & Experience
  • Bachelor's degree in Information Technology or related field (or equivalent experience)
  • 3-5+ years of experience in VoIP, telecom, or unified communications administration
  • Experience supporting enterprise communication environments
  • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus

Desired Traits
  • Problem solver and proactive thinker
  • Strong ownership and accountability
  • Customer-focused mindset
  • Adaptable and comfortable in a fast-changing environment
  • Commitment to continuous learning and improvement

Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Standard indoor office setting; exposure to computer screens.
Physical: Requires repetitive motion. Substantial movements of wrists, hands, and/or fingers. Ability to sit or stand for prolonged periods and operate standard office equipment.
Vision: Ability to read computer screens and printed documents with or without correction.
Hearing: Ability to hear within the normal audio range with or without correction.
Company Profile:
At One Inc, we empower insurers to meet policyholder expectations with choice, control, convenience, and continuity. Our mission is simple: to make every payment a promise kept.
The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications with inbound payment processing and outbound disbursement, delivering a frictionless experience for both premiums and claim payments. With over $120 billion in annual payments volume, we are proud to serve more than 300 insurance carriers, helping them honor their commitments instantly and securely.
Headquartered in Folsom, CA, One Inc offers competitive salaries, comprehensive benefits - including medical, dental, and vision insurance - a 401(k) plan, and a strong commitment to work-life balance. We believe in growing from within, promoting opportunities for career advancement across our team of 1,200+ dedicated "Onesters."
Join us in building the infrastructure that fulfills the promise of insurance.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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