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Voice Network Analyst Jobs (NOW HIRING)

Paradigminfotech

Network Analyst

Phoenix, AZ · On-site

WAN, T1, VOIP, CUCM, ISR, ICM, CVP This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks. Qualifications - Experience supporting VOIP ...

Collabera

Network Analyst(CCNP)

The Woodlands, TX

CCNA, CCNP, JNCIA, Cisco Voice General network (data and voice) knowledge General network knowledge ... LAN and WAN network equipment and environments, analysis, routing, and switching OSI Model, TCP/IP ...

University of Texas

Network Analyst

Austin, TX · On-site

Network Analyst**----****Hiring Department:**Enterprise Technology - Infrastructure ... This position requires you to maintain internet service and a mobile phone with voice and data ...

EROS Technologies, Inc.

Voice Engineer

Denver, CO · On-site

Configuring MGCF translations Voice Network architecture planning and design Working with LERG ... Analyzing documentation, process information, technical configurations, or other client provided ...

AllSTEM Connections

Network Analyst

Greenville, SC · On-site

$135K/yr

... Voice and Data convergence, video technologies etc). • Ensures that all systems comply with ... Provides high-level analysis, evaluation and support of existing and new networking and ...

Fermilab

Senior Network Analyst

Batavia, IL · On-site

$99K - $130K/yr

... voice, and video communications. * Localizing causes and identifying and resolving moderately ... Experience as a network engineer or analyst operating and supporting small (2-3+ routers, 10 - 20 ...

Fermilab

Senior Network Analyst

Batavia, NY · On-site

$99K - $130K/yr

... voice, and video communications. * Localizing causes and identifying and resolving moderately ... Experience as a network engineer or analyst operating and supporting small (2-3+ routers, 10 - 20 ...

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Voice Network Analyst information

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How much do voice network analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for voice network analyst in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.08 per hour, depending on experience, location, and employer.

What is a voice network analyst?

Voice Network Analysts are IT professionals who design, implement, monitor, and troubleshoot enterprise voice communication systems, such as VoIP networks and traditional telephony. They ensure reliable voice connectivity, optimize network performance for voice traffic, and resolve issues related to call quality or outages. These analysts work with various hardware, software, and protocols to keep business communications running smoothly and securely.

What are the key skills and qualifications needed to thrive as a voice network analyst?

To thrive as a Voice Network Analyst, you need a solid background in telecommunications, networking protocols, and troubleshooting, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications like Cisco CCNA or CompTIA Network+ is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and collaborate with team members and clients. These skills and qualities are crucial for ensuring reliable voice network performance and minimizing disruptions to business operations.

How does a voice network analyst typically collaborate with other IT and telecom teams to ensure optimal system performance?

Voice Network Analysts often work closely with network engineers, system administrators, and support teams to maintain and optimize voice communication systems. They participate in cross-functional meetings to discuss network upgrades, troubleshoot issues, and coordinate deployments of new voice technologies. Effective collaboration is essential for resolving outages quickly and ensuring quality service, as well as for implementing security protocols and compliance measures. This teamwork not only streamlines day-to-day operations but also provides opportunities to broaden technical skills and advance professionally.

What cities are hiring for Voice Network Analyst jobs?

Cities with the most Voice Network Analyst job openings:

What states have the most Voice Network Analyst jobs?

States with the most job openings for Voice Network Analyst jobs include:

What are popular job titles related to Voice Network Analyst jobs?

For Voice Network Analyst jobs, the most frequently searched job titles are:

Voice Network Manager (60k+ Relocation Available)

Pittsburgh, PA • On-site

eNGINE LLC
See more jobs at eNGINE LLCexternal

Other

Posted 24 days ago

Job description

eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with technical professionals. Our inspiration is continuous learning, engagement, and giving back to the communities in which we serve.

We are partnering exclusively with a Pittsburgh-based organization seeking a Voice Network Manager to lead its enterprise voice, contact-center, and telecom infrastructure. This individual will oversee the technology supporting three geographically distributed contact centers and more than 200 agents.This is a technically driven leadership position focused on the platforms, infrastructure, integrations, and resiliency behind contact-center operations—not customer-service operations

Responsibilities:

  • Lead the technology supporting three contact centers across the United States
  • Manage enterprise voice, VoIP, PBX, IVR, unified communications, and contact-center platforms
  • Support and enhance Genesys IVR and the current ATOS contact-center environment
  • Lead integration and cloud-migration initiatives across multiple companies and platforms
  • Identify opportunities to introduce AI, automation, and self-service capabilities into the contact-center environment
  • Own platform availability, disaster recovery, failover planning, and SLA performance
  • Oversee telecom transport infrastructure, including fiber, SONET, MPLS, WAN, SD-WAN, microwave, and leased circuits
  • Manage carrier relationships, vendors, service delivery, platform expenses, O&M budgets, and capital projects
  • Support Microsoft Teams Rooms and related AV technology
  • Lead engineers, analysts, contractors, and external service providers
  • Communicate effectively with technical teams, operational leaders, vendors, and executives

Qualifications:

  • 10+ years of experience supporting voice, data, and telecom transport networks
  • 5+ years of people-leadership experience
  • Deep enterprise voice, VoIP, telephony, PBX, ACD, and IVR expertise
  • Experience managing the technology behind contact centers supporting at least 200 agents
  • Experience with Genesys, Avaya, Cisco UCCE, ATOS, or comparable contact-center platforms
  • Unified communications experience with Cisco UC, Avaya, Microsoft Teams Voice, or similar technologies
  • Strong understanding of network topology, resiliency, disaster recovery, and business continuity
  • Experience integrating or standardizing multiple voice and contact-center environments
  • Demonstrated ownership of telecom budgets, carrier relationships, vendor performance, and service delivery
  • Self-motivated leadership style with the ability to ask the right questions and navigate all levels of a lean organization
  • Bachelor’s degree in Electrical Engineering or a related discipline preferred

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