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Voice Network Analyst Jobs (NOW HIRING)

Apple Bank

Voice Network Engineer, AVP

Scarsdale, NY · Hybrid

Demonstrated experience writing voice and network security policies, standards, and procedures as well as utilizing network analysis tools to determine root cause of voice problems. * Voice recording ...

Hi-Tech Solutions

Network Voice Engineer

Richmond, VA · On-site

Have very good troubleshooting and analytical skills. * Report on Telephony Problems within ... Plan and test voice network software upgrades. * Plan and test disaster recovery and backup plans.

NAVA Software Solutions

Network Analyst

Houston, TX · On-site

Network Analyst Location: (1-2 days a week onsite requested) in Houston TX or Owensboro KY Duration ... Configure and setup network Routers, Switches, Wireless WAPS, Voice PBXs, Phones and Voice Gateways.

NAVA Software Solutions

Network Analyst

Owensboro, KY · On-site

Network Analyst Location: Houston TX or Owensboro KY - 2 days/week onsite Duration: 6-12 months ... Configure and setup network Routers, Switches, Wireless WAPS, Voice PBXs, Phones and Voice Gateways.

asrcfh

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

asrcfh

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

Demonstrated problem analysis and problem-solving skills. * Attention to detail and accuracy. * Ability to monitor the performance and health of voice network infrastructure, and resolve issues.

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Voice Network Analyst information

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How much do voice network analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for voice network analyst in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.08 per hour, depending on experience, location, and employer.

What is a voice network analyst?

Voice Network Analysts are IT professionals who design, implement, monitor, and troubleshoot enterprise voice communication systems, such as VoIP networks and traditional telephony. They ensure reliable voice connectivity, optimize network performance for voice traffic, and resolve issues related to call quality or outages. These analysts work with various hardware, software, and protocols to keep business communications running smoothly and securely.

What are the key skills and qualifications needed to thrive as a voice network analyst?

To thrive as a Voice Network Analyst, you need a solid background in telecommunications, networking protocols, and troubleshooting, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications like Cisco CCNA or CompTIA Network+ is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and collaborate with team members and clients. These skills and qualities are crucial for ensuring reliable voice network performance and minimizing disruptions to business operations.

How does a voice network analyst typically collaborate with other IT and telecom teams to ensure optimal system performance?

Voice Network Analysts often work closely with network engineers, system administrators, and support teams to maintain and optimize voice communication systems. They participate in cross-functional meetings to discuss network upgrades, troubleshoot issues, and coordinate deployments of new voice technologies. Effective collaboration is essential for resolving outages quickly and ensuring quality service, as well as for implementing security protocols and compliance measures. This teamwork not only streamlines day-to-day operations but also provides opportunities to broaden technical skills and advance professionally.

What cities are hiring for Voice Network Analyst jobs?

Cities with the most Voice Network Analyst job openings:

What states have the most Voice Network Analyst jobs?

States with the most job openings for Voice Network Analyst jobs include:

What are popular job titles related to Voice Network Analyst jobs?

For Voice Network Analyst jobs, the most frequently searched job titles are:

Voice Network Engineer, AVP

Scarsdale, NY • Hybrid

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

Full-time

Re-posted 22 days ago

Job description

Hybrid/Scarsdale, NY.
NYC posting range: $135,000 - $190,000

  • The Voice Network Engineer contributes to the building of Apple Bank’s technical infrastructure for digital transformation purposes by working on complex projects that involve planning, designing, and installing devices and applications, as well as providing level 3 technical support solutions for voice and video information technology. The incumbent participates in the development of long-term strategic, capacity and performance planning objectives, as well as activities related to network infrastructure security audits.

    ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure that our enterprise voice communications network, including but not limited to the installation, maintenance, and management of all voice equipment (voice servers, gateways, PBX switches, phones, circuits, wiring, servers, backup systems, voice network management and diagnostic tools) are reliable.
  • Plan and implement enterprise unified communications-based projects.
  • Mentor as well as train junior engineers and technicians.
  • Design and develop Cisco unified communication architectural enhancements; troubleshoot unified communication issues; create functional and technical design documentation and establish standards to correspond to engineering specifications and industry best practices.
  • Partner with vendors, clients, carriers, and technical staff on VoIP implementation, optimization, security and ongoing management, including but not limited to troubleshooting infrastructure and services counting.
  • Safeguard overall technical capabilities, stability and performance.
  • Provide recommendations related to the design and implementation of VoIP enhancements.
  • Produce and maintain all necessary technical documentation; guarantee all work activity is accurately documented in our tracking systems.
  • Monitor design, programming and application standards and ensure compliance with internal policies and procedures.
  • Safeguard performance, capacity, and availability, as well as the quality of voice environment monitoring for emerging incidents and initiate preventative action.
  • Perform other duties as requested.
  • SKILLS, EDUCATION, & EXPERIENCE
  • Bachelor’s degree required.
  • CCNA Voice, CCNP Voice, or CCIE Collaboration certifications are highly preferred.
  • 5 + years working on technologies such VOIP, Call Manager, Unity and voice gateways.
  • 5 + years directly working with customer and client technical teams.
  • 5 + years implementing Voice solutions.
  • 5 + years designing domestic call routing with on Cisco VG, CME, CUE, and CCM.
  • 5+ years supporting contact center
  • 5+ years of experience with Voice Cloud Technologies
  • 5+ years of experience with WEBEX Video Conferencing technologies
  • Experience managing, supporting and deploying network infrastructures.
  • Solid background in network administration and architecture.
  • Demonstrated experience writing voice and network security policies, standards, and procedures as well as utilizing network analysis tools to determine root cause of voice problems.
  • Voice recording integration with third-party solutions.
  • Low-level design details for the unified communications solutions.
  • Basic LAN and WAN network routing and switching.
  • Implementation, migration planning, and solution testing.
  • QOS policies across enterprise for data, voice and video solutions.
  • Must have experience with disaster recovery plans and related technologies.
  • Strong interpersonal and communication skills (verbal + written).
  • Ability to work a flexible schedule, available after hours and weekends as needed and willing to work on-call rotation
  • Available to travel up to 25% of time.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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