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Voice Network Technician Jobs (NOW HIRING)

Apple Bank

Voice Network Engineer, AVP

Scarsdale, NY · Hybrid

The Voice Network Engineer contributes to the building of Apple Bank's technical infrastructure for ... Mentor as well as train junior engineers and technicians. * Design and develop Cisco unified ...

asrcfh

Voice Technician

Washington, DC

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Configure, maintain, troubleshoot and fix issues of the data network and telephony systems (ISDN ...

asrcfh

Voice Technician

Washington, DC · On-site

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Configure, maintain, troubleshoot and fix issues of the data network and telephony systems (ISDN ...

ASRC Federal Holding

Voice Technician

Washington, DC · On-site

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented ... Configure, maintain, troubleshoot and fix issues of the data network and telephony systems (ISDN ...

WALKER ENGINEERING INC

Network Technician

Irving, TX

$21.75 - $28/hr

... structured cabling, voice/data, audio/visual and security.Description:Description: Walker ... A Network Technician may be required to perform any of the duties and responsibilities associated ...

Walker Engineering

Network Technician

Irving, TX · On-site

$21.75 - $28/hr

... structured cabling, voice/data, audio/visual and security.Description:Description: Walker ... A Network Technician may be required to perform any of the duties and responsibilities associated ...

Canadian Valley Electric

Network Technician

Seminole, OK · On-site

$17.75 - $22.75/hr

The Fiber Network Technician participates in the implementation and maintenance of network systems including the hardware, software, cabling and other data and voice communications equipment and ...

Canadian Valley Electric, Inc.

Network Technician

Seminole, OK · On-site

$17.75 - $22.75/hr

The Fiber Network Technician participates in the implementation and maintenance of network systems including the hardware, software, cabling and other data and voice communications equipment and ...

Canadian Valley Electric

Network Technician

Seminole, OK · On-site

$17.75 - $22.75/hr

The Fiber Network Technician participates in the implementation and maintenance of network systems including the hardware, software, cabling and other data and voice communications equipment and ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate ...

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Voice Network Technician information

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How much do voice network technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for voice network technician in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $29.09 per hour, depending on experience, location, and employer.

What is a voice network technician?

Voice Network Technicians are professionals responsible for installing, maintaining, and troubleshooting voice communication systems such as VoIP (Voice over Internet Protocol), traditional telephone systems, and related network infrastructure. They ensure that voice networks run smoothly, handle upgrades, and provide technical support for issues related to call quality, connectivity, and system integration. Their work is crucial for businesses that rely on efficient and reliable voice communications across various platforms.

What are the key skills and qualifications needed to thrive as a voice network technician?

To thrive as a Voice Network Technician, you need a solid understanding of telephony systems, networking fundamentals, and VoIP technologies, often supported by an associate’s degree or relevant certifications like CompTIA Network+ or Cisco CCNA Voice. Familiarity with PBX systems, SIP protocols, network monitoring tools, and troubleshooting utilities is typically required. Strong problem-solving skills, attention to detail, and effective communication enable proactive issue resolution and teamwork. These competencies ensure the reliable operation and maintenance of voice networks, minimizing downtime and supporting business communications.

What are the most common challenges faced by voice network technicians when managing VoIP systems?

Voice Network Technicians often encounter challenges with maintaining call quality and minimizing downtime on VoIP systems, especially as networks scale or incorporate remote users. Troubleshooting issues such as latency, jitter, and packet loss requires a strong understanding of both networking fundamentals and voice protocols. Additionally, technicians must stay updated on security practices to protect against threats like toll fraud and denial-of-service attacks. Collaboration with IT and support teams is crucial for proactive monitoring and rapid issue resolution.

What is the difference between Voice Network Technician vs Network Support Specialist?

AspectVoice Network TechnicianNetwork Support Specialist
CertificationsCCNA Voice, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom sites, data centers, office networksCorporate IT departments, service providers
Job FocusInstalling, maintaining, troubleshooting voice communication systemsSupporting, troubleshooting, and maintaining overall network infrastructure

Voice Network Technicians primarily focus on voice communication systems, while Network Support Specialists handle broader network infrastructure. Both roles require similar certifications and often work in similar environments, but their specific responsibilities differ based on the focus on voice versus general network support.

Are voice network technicians in demand?

Voice network technicians are in demand due to the ongoing need for maintaining and upgrading communication infrastructure, including VoIP systems and traditional telephony networks. Employment opportunities are often available in telecommunications companies, IT departments, and service providers, especially for those with skills in network configuration, troubleshooting, and certifications like Cisco or CompTIA Network+.

How much do voice network technicians earn?

Voice network technicians typically earn a median annual salary of around $55,000 to $75,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with specialized skills or certifications can earn higher wages. The role often involves troubleshooting, installing, and maintaining voice communication systems using tools like VoIP and PBX equipment.

What cities are hiring for Voice Network Technician jobs?

Cities with the most Voice Network Technician job openings:

What states have the most Voice Network Technician jobs?

States with the most job openings for Voice Network Technician jobs include:

What are popular job titles related to Voice Network Technician jobs?

For Voice Network Technician jobs, the most frequently searched job titles are:

Voice Network Technician jobs near you

Voice Network Engineer, AVP

Scarsdale, NY • Hybrid

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

Full-time

Re-posted 23 days ago

Job description

Hybrid/Scarsdale, NY.
NYC posting range: $135,000 - $190,000

  • The Voice Network Engineer contributes to the building of Apple Bank’s technical infrastructure for digital transformation purposes by working on complex projects that involve planning, designing, and installing devices and applications, as well as providing level 3 technical support solutions for voice and video information technology. The incumbent participates in the development of long-term strategic, capacity and performance planning objectives, as well as activities related to network infrastructure security audits.

    ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure that our enterprise voice communications network, including but not limited to the installation, maintenance, and management of all voice equipment (voice servers, gateways, PBX switches, phones, circuits, wiring, servers, backup systems, voice network management and diagnostic tools) are reliable.
  • Plan and implement enterprise unified communications-based projects.
  • Mentor as well as train junior engineers and technicians.
  • Design and develop Cisco unified communication architectural enhancements; troubleshoot unified communication issues; create functional and technical design documentation and establish standards to correspond to engineering specifications and industry best practices.
  • Partner with vendors, clients, carriers, and technical staff on VoIP implementation, optimization, security and ongoing management, including but not limited to troubleshooting infrastructure and services counting.
  • Safeguard overall technical capabilities, stability and performance.
  • Provide recommendations related to the design and implementation of VoIP enhancements.
  • Produce and maintain all necessary technical documentation; guarantee all work activity is accurately documented in our tracking systems.
  • Monitor design, programming and application standards and ensure compliance with internal policies and procedures.
  • Safeguard performance, capacity, and availability, as well as the quality of voice environment monitoring for emerging incidents and initiate preventative action.
  • Perform other duties as requested.
  • SKILLS, EDUCATION, & EXPERIENCE
  • Bachelor’s degree required.
  • CCNA Voice, CCNP Voice, or CCIE Collaboration certifications are highly preferred.
  • 5 + years working on technologies such VOIP, Call Manager, Unity and voice gateways.
  • 5 + years directly working with customer and client technical teams.
  • 5 + years implementing Voice solutions.
  • 5 + years designing domestic call routing with on Cisco VG, CME, CUE, and CCM.
  • 5+ years supporting contact center
  • 5+ years of experience with Voice Cloud Technologies
  • 5+ years of experience with WEBEX Video Conferencing technologies
  • Experience managing, supporting and deploying network infrastructures.
  • Solid background in network administration and architecture.
  • Demonstrated experience writing voice and network security policies, standards, and procedures as well as utilizing network analysis tools to determine root cause of voice problems.
  • Voice recording integration with third-party solutions.
  • Low-level design details for the unified communications solutions.
  • Basic LAN and WAN network routing and switching.
  • Implementation, migration planning, and solution testing.
  • QOS policies across enterprise for data, voice and video solutions.
  • Must have experience with disaster recovery plans and related technologies.
  • Strong interpersonal and communication skills (verbal + written).
  • Ability to work a flexible schedule, available after hours and weekends as needed and willing to work on-call rotation
  • Available to travel up to 25% of time.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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