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Voice Manager Jobs in Michigan (NOW HIRING)

Common Sail Investment Group

IT Project Manager

Brighton, MI · On-site

$94K - $111K/yr

Manage all aspects of technology projects and act as technology liaison across our portfolio of ... voice systems (and wiring) and network infrastructure. Further, knowledge and experience with ...

Culver's

Assistant Manager.

Canton, MI

$17 - $20/hr

Run shifts effectively to provide great food and excellent guest service, use your voice ... Must have experience in management We've made it our commitment that any guest who chooses Culver ...

Culver's

Assistant Manager.

Canton, MI · On-site

$17 - $20/hr

Run shifts effectively to provide great food and excellent guest service, use your voice ... Must have experience in management We've made it our commitment that any guest who chooses Culver ...

Stellantis

Global Social Media Manager

Auburn Hills, MI · On-site

... management across all corporate channels. This executive will drive a best-in-class social media ... Lead the evolution of the company's digital voice, content strategy, and audience engagement ...

Ryder

Operations Logistics Manager

Pontiac, MI

$75K/yr

We are immediately hiring a Operations Logistics Manager for our Pontiac, MI Team. Apply here today ... Your Voice. Your Success. The Future We Build Together. Compensation Information

Thecsp

Senior Account Manager

Auburn Hills, MI

Serves as the voice of the customer by communicating customer needs, priorities, and concerns ... Owns and manages strategic customer accounts. * Develops and executes account strategies to grow ...

Thecsp

Account Manager

Auburn Hills, MI · On-site

Serves as the voice of the customer by communicating customer needs, priorities, and concerns ... Manages assigned customer accounts and supports ongoing commercial activities. * Serves as the ...

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Voice Manager information

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the most commonly searched types of Voice jobs in Michigan?

The most popular types of Voice jobs in Michigan are:

What are popular job titles related to Voice Manager jobs in Michigan?

For Voice Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Voice Manager jobs in Michigan look for?

The top searched job categories for Voice Manager jobs in Michigan are:

What cities in Michigan are hiring for Voice Manager jobs?

Cities in Michigan with the most Voice Manager job openings:

Voice Manager jobs near you

IT Project Manager

Common Sail Investment Group

Brighton, MI • On-site

$94K - $111K/yr

Full-time

Re-posted 21 days ago

Job description

IT Project Manager

CommonSail Investment Group Brighton, MI

Main areas of focus:

Manage all aspects of technology projects and act as technology liaison across our portfolio of businesses.

Job Description:

The IT Project Manager is responsible for the scoping, development, execution, budgeting and delivery of technology-focused projects. This includes consulting/ needs assessment and discovery, solution development and/or research and working with internal and external teams to deliver the desired outcomes of projects on time and on budget. When applicable this position will develop/ participate in/ provide documentation and/or training to support projects and ongoing technology operations. The position will participate in the defining of requirements for the business and selection of technology solutions.

The candidate would also be an escalation point of contact for both internal clients and vendor resources to assist with operational technology issues that may arise. The position will include up to 50% travel to visit project locations before/ during/ after work to ensure scope is accurate and quality expectations are met. A successful applicant should have a good understanding of and/or experience with low voltage standards including data cabling, voice systems (and wiring) and network infrastructure. Further, knowledge and experience with electronic access control, video surveillance and nurse call systems is preferred.

5-7 Main accountabilities:

  • Ability to build strong relationships with the team and our business partners
  • Strong understanding of low voltage and IT infrastructure technologies
  • Works with our businesses to define solution strategy and a roadmap to success
  • Communication of projects, prioritization, timelines, training, and support
  • Strong working relationship with our vendor partners and internal/external operational teams
  • Ability to define the appropriate subject matter experts to bring to the table

5-7 Key Metrics for Success:

  • Ability to listen to immerse themselves in the business to understand how they function, what the various roles are, and how they provide services
  • See something, say something Identify needs and desires of the business and help develop a strategic vision for the technology roadmap
  • Ongoing Assessment - Tracking metrics to demonstrate the effectiveness of completed projects
  • Communication - Creating a sense of confidence by effectively communicating in a concise, timely manner around such aspects as expectations, progress and impact of work associated with projects & initiatives
  • Become a trusted partner that represents Technology in elevating the business

Driver for the position:

  • Accurately scope, plan, budget and manage projects.
  • Ensure project success and solution adoption through communication and training.
  • Ensure documentation is thorough, complete and accurate for projects
  • Focus on end-user experience and technology deliverables
  • Work as part of a project manager team to drive optimal outcomes and deliver on time/budget
  • Experience with low voltage standards including data cabling, voice systems (and wiring) and network infrastructure
  • Experience with/ working knowledge of safety & security systems including electronic access control and video surveillance.
  • Experience with/ knowledge of nurse call solutions

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