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Voice Manager Jobs in Michigan (NOW HIRING)

ODL

Associate Product Manager

Zeeland, MI

... Product Manager. * Support alignment of demand and sales forecasts for assigned products ... Participate in Voice of Customer (VOC) and Voice of Business (VOB) activities to inform product ...

Autobody USA

General Manager

Three Rivers, MI · On-site

If you want to be somewhere your voice matters and your effort is recognized, you'll feel right at ... management experience * Strong leadership and communication skills * Knowledge of estimating ...

Autobody USA

General Manager

Three Rivers, MI · On-site

If you want to be somewhere your voice matters and your effort is recognized, you'll feel right at ... management experience * Strong leadership and communication skills * Knowledge of estimating ...

Ryder

Logistics Manager

Bay City, MI · On-site

$70K - $80K/yr

We are hiring a Logistics Manager in Bay City, MI supporting Ryder's Supply Chain Solutions ... Your Voice. Your Success. The Future We Build Together. Compensation Information

Kendall Group

Territory Manager

Traverse City, MI · On-site

$60 - $80/hr

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and ... Role Summary Reporting to the General Manager, the Territory Manager is responsible for total ...

Autobody USA

General Manager

Three Rivers, MI · On-site

$80 - $100/hr

If you want to be somewhere your voice matters and your effort is recognized, you'll feel right at ... management experience * Strong leadership and communication skills * Knowledge of estimating ...

Bonnell Aluminum

Customer Experience Manager

Niles, MI · On-site

The position is key in elevating the customer experience and bringing the Voice of the Customer ... Manage customer expectations while balancing short- and long-term goals of the business. * Manage ...

Bonnell Aluminum

Customer Experience Manager

Niles, MI · On-site

$100 - $125/hr

The position is key in elevating the customer experience and bringing the Voice of the Customer ... Manage customer expectations while balancing short- and long-term goals of the business. * Manage ...

Bonnell Aluminum

Customer Experience Manager

Niles, MI · On-site

The position is key in elevating the customer experience and bringing the Voice of the Customer ... Manage customer expectations while balancing short- and long-term goals of the business. * Manage ...

CSP

Account Manager

Auburn Hills, MI · On-site

$100 - $125/hr

... voice of the customer by communicating customer needs, priorities, and concerns internally and ... Manages assigned customer accounts and supports ongoing commercial activities.Serves as the primary ...

ODL

Associate Product Manager

Zeeland, MI · On-site

$60 - $80/hr

Participate in Voice of Customer (VOC) and Voice of Business (VOB) activities to inform product decisions. Support and execute new product launches in partnership with the broader product management ...

Hobbs

Project Manager I

Grand Rapids, MI · On-site

$100 - $125/hr

If you're looking for a place where your voice is heard and your work makes a difference, we'd love ... Background in architecture and experience in project management with technical proficiency to ...

Ryder

Intercontinental Planning Manager

Warren, MI · Hybrid

$58K - $62K/yr

Health and Safety Management * State/Local/Federal regulations compliance Additional ... Your Voice. Your Success. The Future We Build Together. Compensation Information

Stellantis

Global Social Media Manager

Auburn Hills, MI · On-site

... management across all corporate channels. This executive will drive a best-in-class social media ... Lead the evolution of the company's digital voice, content strategy, and audience engagement ...

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Voice Manager information

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the most commonly searched types of Voice jobs in Michigan?

The most popular types of Voice jobs in Michigan are:

What are popular job titles related to Voice Manager jobs in Michigan?

For Voice Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Voice Manager jobs in Michigan look for?

The top searched job categories for Voice Manager jobs in Michigan are:

What cities in Michigan are hiring for Voice Manager jobs?

Cities in Michigan with the most Voice Manager job openings:

Voice Manager jobs near you

Associate Product Manager

ODL

Zeeland, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

The Impact You'll Drive:

Product Life Cycle

  • Execute on product initiatives that support all stages of the product life cycle, under the guidance of a Product Manager.
  • Support alignment of demand and sales forecasts for assigned products.
  • Collaborate with Engineering Service to help facilitate New Item Requests (NIR) and Change Order (CCO) implementation.
  • Assist in the upkeep of our Product Information Management (PIM)

P&L Support

  • Analyze data to identify areas of opportunity for margin improvement.
  • Support pricing recommendations for product-specific projects.
  • Monthly report out on product categories across organization.

Product Strategy

  • Support market and competitive research and analysis for assigned categories.
  • Participate in Voice of Customer (VOC) and Voice of Business (VOB) activities to inform product decisions.
  • Support and execute new product launches in partnership with the broader product management team.

Cross-Functional Collaboration

  • Collaborate with Engineering, Sales, Marketing, Operations, Finance, and Supply Chain teams to support shared objectives.
  • Assist in ongoing process improvements to our Standard Operating Procedures.
  • Demonstrate strong communication skills and a willingness to learn from others.
  • Show enthusiasm for contributing to group projects and helping the team achieve shared goals.

What Sets You Up for Success:

  • Bachelor's degree preferred, or applicable experience; degree or experience in Product Management or Product Development, Project Management, Data Analyst, Merchandising, or Business.
  • 0-2 years of experience; internship experience related to product management or product development preferred.
  • Strong analytical skills, with the ability to work with data to identify opportunities and support recommendations.
  • Detail-oriented, with strong documentation accuracy, sound data analysis, and consistent adherence to process and timelines.
  • Exceptional communication skills, both written and verbal.
  • Proficiency in data analysis tools and software (Excel, ERP, CRM systems).
  • Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
  • Understanding of financial principles and their application to product decisions.
  • Knowledge of fenestration / building industry a plus.

Who We Are:

Driven by continual innovation and trusted partnerships, ODL is a global leader in high-quality door and insulated glass solutions. For decades, our purpose has been simple: Make Your Life Better-for our customers, our communities, and our people.

With 14 global locations and thousands of employees, ODL has been recognized as a Great Place to Work across all countries of operation. We invest in our people, celebrate growth, and foster a culture where accountability, innovation, and excellence thrive.

The Value We Offer:

  • Health, Dental, and Vision insurance
  • Prescription Plan
  • 401(k) with company match
  • Tuition Reimbursement
  • Disability Plan
  • Vacation and Holiday Pay
  • Health Club Reimbursement
  • Bonus program
  • Wellness program
Just like our customers, at ODL we value innovation, product quality, strong relationships, and building value into building products.
If you are motivated by envisioning the future, creating competitive advantages, and influencing market dynamics through product innovation, collaboration, strategic planning, and execution then our Associate Product Manager position may be your perfect opportunity!
We have an exciting opportunity for the right person to join our Product Management team. The ideal candidate is passionate about envisioning, creating, and inspiring the future of building products, and is comfortable and adept at influencing and collaborating with multi-functional teams to achieve business results.

Shift

First Shift (United States of America)

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