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Voice Manager Jobs in Michigan (NOW HIRING)

USA Staffing Network

Account Manager

Detroit, MI · On-site

Manage and strengthen existing customer relationships ... Serve as the voice of the customer internally and the voice of the company externally. * Coordinate ...

Posted today

H. T. PROF Group

Account Manager

Detroit, MI · On-site

$60 - $80/hr

Manage and strengthen existing customer relationships ... Serve as the voice of the customer internally and the voice of the company externally. * Coordinate ...

Reveille Technologies

Project Manager

Novi, MI · On-site

10 -15 years of systems engineering , requirements management, or related background Broad ... voice recognition, hands-free operation, vehicle bus, advanced safety, cloud-based services, and ...

SPECTRUM

Strategic Account Manager

Ada, MI

$47K/yr

Qualify leads, request site surveys, and submit ROI analyses to sales management * Maintain ... History of selling data, voice, or video solutions in telecommunications business-to-business sales ...

Reveille Technologies

Project Manager

Novi, MI · On-site

Company Description • 10 -15 years of systems engineering , requirements management, or related ... voice recognition, hands-free operation, vehicle bus, advanced safety, cloud-based services, and ...

ODL, Inc.

Associate Product Manager

Zeeland, MI · On-site

... Product Manager. * Support alignment of demand and sales forecasts for assigned products ... Participate in Voice of Customer (VOC) and Voice of Business (VOB) activities to inform product ...

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Voice Manager information

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the most commonly searched types of Voice jobs in Michigan?

The most popular types of Voice jobs in Michigan are:

What are popular job titles related to Voice Manager jobs in Michigan?

For Voice Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Voice Manager jobs in Michigan look for?

The top searched job categories for Voice Manager jobs in Michigan are:

What cities in Michigan are hiring for Voice Manager jobs?

Cities in Michigan with the most Voice Manager job openings:

Voice Manager jobs near you

Direct Support Professional - Full-Time/Part-Time

VOICE Inc

Midland, MI • On-site

$17.25 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Overview:
We are adding to our TEAM again!

At VOICE, Direct Support Professionals play an essential role in fulfilling the agency’s mission by providing compassionate, person-centered support to individuals with developmental disabilities and/or special illnesses. These professionals assist adults and children in achieving greater independence, promoting health, safety, and overall well-being, while supporting the pursuit of personal goals and preferences. Direct Care Workers are responsible for empowering individuals to lead fulfilling lives, both in the home and community settings, in alignment with their personalized care plans.

Key Responsibilities:
  • Provide hands-on support services to individuals with developmental disabilities and/or mental illness, following each client’s person-centered care plan.
  • Assist with activities of daily living (ADLs), including personal care, mobility assistance, meal preparation, and medication management.
  • Foster independence by encouraging clients to make choices that align with their preferences and goals.
  • Offer support in community and home settings, accompanying individuals to appointments, community activities, errands, and other outings.
  • Ensure the safety, dignity, and well-being of individuals, prioritizing their needs and preferences at all times.
  • Complete required documentation and reports in a timely manner, contributing to the ongoing assessment and modification of care plans.
  • Collaborate with other service providers, families, and staff to create and maintain effective, individualized care plans.
  • Assist with safe mobility needs, including lifting or transferring clients using proper techniques.
  • Work with healthcare professionals to ensure care plans are tailored to meet the specific needs of each individual.
  • Maintain a clean and safe environment for clients, including performing light housekeeping duties as needed.
Available Shifts:
  • Days (Part-Time): 6:00 AM – 2:00 PM or 7:00 AM – 3:00 PM
  • Afternoons (Part-Time): 2:00 PM – 10:00 PM
  • Afternoons (Full-Time): 4:00 PM – 12:00 AM
  • Overnights (Full-Time / Part-Time): 10:30 PM – 6:30 AM
  • Overnights (Full-Time / Part-Time): 12:00 AM – 7:00 AM or 8:00 AM
  • Part-Time (Varied Shifts): Typically, 4-8 hours, 3:00 PM – 8:00 PM or 9:00 PM
Skills amp; Qualifications:
  • Proficiency in medication administration and a strong understanding of medical protocols related to home care.
  • Experience in memory care, dementia care, and senior care is highly preferred.
  • Ability to assist with ADLs while promoting client independence and choice.
  • Excellent observation skills to effectively monitor client behavior and health changes.
  • Capability to safely assist with lifting and transferring clients, adhering to appropriate lifting techniques.
  • Competence in preparing nutritious meals that meet clients’ dietary requirements.
  • Compassionate and empathetic demeanor, with strong interpersonal skills to foster rapport with clients and their families.
Additional Information:
  • VOICE is committed to investing in employee growth, offering paid certifications (First Aid/CPR/AED) and opportunities for professional development.
  • This role provides an opportunity to make a meaningful difference in the lives of individuals with disabilities, contributing to their overall quality of life and journey toward greater independence. If you are passionate about person-centered care and supporting others in their personal growth, this role is an excellent fit.
  • Interested candidates are encouraged to visit the VOICE office at 3200 James Savage Rd. Ste 1, Midland, MI 48642, to expedite the hiring process. Office hours are from 9 am - 4 pm Monday - Friday.
  • This role offers a rewarding opportunity to support individuals in their daily lives, contributing positively to their development and well-being. If you’re ready to make a meaningful impact in your community, we encourage you to apply today.
Job Types: Full-time, Part-time
Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid orientation
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program
  • Retirement plan
  • Vision insurance
Work Location: In person

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