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Title:         Technical Writer - Hybrid

Mandatory skills:

Project management,
healthcare insurance information technology,
Project planning,
Medicaid, Healthcare Delivery Systems, healthcare claims system,
Microsoft Office Suite,
Change Management, Release Management, resource management, risk management,
SOFTWARE PROJECT LIFECYCLE MANAGEMENT,
production system implementation, document key project management documents, artifacts

Description:

DAILY DUTIES / RESPONSIBILITIES:

The client is seeking a BA Technical Writer who will write RFPs using the client template for at least 5 different projects that the client needs to procure.

General Duties:
Attend and facilitate various meetings to get missing language and details to draft the RFP.
Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project.
Review and write the business needs in the RFP.
Identify mandatory requirements, page limits, formatting rules, and scoring criteria.
Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP.
Assist management in getting the responses needed for compliance requirements.
Works with Medicaid Systems leadership to create and update the RFPs.
Other duties as assigned.

Desired Skills and Experience:
2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.
Ability to interact with project team members, management, and client to build out required sections in the RFP.
Attention to detail to avoid missing requirements that can disqualify a bid.
Experience with procurements for client.
Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel.
Ability to create and document key project management requirements.
Superb communications skills (written and oral).
Effective listener
Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together.
Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory.
Must be able to manage multiple high profile, high priority projects at one time.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

2 YEARS OF TECHNICAL WRITING EXPERIENCE
Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Ability to interact with project team members, management, and departments
Previous public sector work experience
Experience in Medicaid or other healthcare claims system(s) IT projects preferred

REQUIRED EDUCATION:
BACHELOR’S DEGREE

ADDITIONAL SKILLS/DUITIES:
PEOPLE SKILLS
Superb written and oral communications skills
Strong proficiency in English is required.
Willingness and ability to effectively engage with people and organizations on a continuous basis.

Notes:

Hybrid (4 days in office, 1 days remote)
8:00 AM - 5:00 PM

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Binodh Thankappan

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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