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Visitor Services Associate Jobs in Virginia (NOW HIRING)

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... team as a Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted ... For more information, visit saic.com. For information on the benefits SAIC offers, see

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... team as a Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted ... For more information, visit saic.com. For information on the benefits SAIC offers, see

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Visitor Services Associate information

See Virginia salary details

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$20

$42

How much do visitor services associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for visitor services associate in Virginia is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.48 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Virginia?

The most popular types of Visitor Services jobs in Virginia are:

What are popular job titles related to Visitor Services Associate jobs in Virginia?

For Visitor Services Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Virginia look for?

The top searched job categories for Visitor Services Associate jobs in Virginia are:

What cities in Virginia are hiring for Visitor Services Associate jobs?

Cities in Virginia with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,583 per year, or $21 per hour.

Technical Services Associate

SAIC

Chantilly, VA • On-site

$40K - $80K/yr

Other

Posted 26 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 224 rated it services

Job description

Job ID: 2614727
Location: Chantilly, VA, US
Date Posted: 2026-08-07
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS.SCI
Clearance Level Must Be Able to Obtain: TS/SCI with Poly
Potential for Remote Work: ORA_ON_SITE
Description
We are seeking a motivated and adaptable professional to join our team as a Technical Services Associate | Audio Visual (AV) Tech. This role is multi-faceted, involving both technical support for IT systems and providing audio-visual and video-teleconferencing (VTC) support in a fast-paced, dynamic environment. This is an exciting opportunity for motivated individuals who enjoy tackling technical challenges and providing exceptional customer service, join our team and contribute to solving complex IT and AV challenges in support of our mission! This position is onsite and located in our Chantilly VA office.
Role Overview - Technical Services
  • Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, and repairing computer systems, software, networked, and wireless systems.
  • Manage work assignments and tasks through a ticketing system.
  • Assist with computer moves, system imaging, deployment, and ensure proper documentation of equipment reception and removal.
  • Maintain and update accurate asset records.

Role Overview - Audio Visual Technician
  • Support video-teleconferencing (VTC) and audiovisual events, including scheduling, setup, testing, and troubleshooting.
  • Work independently in a fast-paced environment, managing AV/VTC events with minimal supervision when necessary.
  • Develop and implement procedures, policies, and technical solutions to address customers' AV and VTC requirements.
  • Participate in handling AV and VTC installations as well as hardware upgrades.

Qualifications
Required Certifications:
  • Candidates must have a Bachelors Degree and 0-2 years of experience
  • Must obtain DoD 8570 IAT Level II certification within 6 months of hire.
  • Active TS/SCI clearance with the ability to obtain a CI Polygraph.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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