ZipRecruiter

Log In

1

Visitor Services Assistant Jobs in Virginia (NOW HIRING)

Wlu

Museum Visitor Services Attendant

Lexington, VA · On-site

$17/hr

... customer service, remaining professional, personable, and engaging to all museum visitors ... Support special events, private rentals, receptions, and public programs. * Assist with event ...

Hampton University

Visitor Service Manager

Hampton, VA · On-site

$31K/yr

... visitor services and engagement strategies for the Hampton University Museum. The manager will ... May be called upon to assist with Gallery maintenance coordinate assigned programs and events ...

GRS

Visitor Screener

Arlington, VA · On-site

$16.50 - $19/hr

Visitor Screener (VS) Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated ... Excellent customer service via phone and face to face conversation, excellent written and oral ...

NOVA Parks

Visitor Center Attendant

Ashburn, VA

$13.75/hr

The Visitor Center Attendant is responsible for assisting with the operation and/or maintenance of ... Attends and participates in staff meetings and in-service training. * Reports unsafe conditions ...

NOVA Parks

Visitor Center Attendant

Ashburn, VA

The Visitor Center Attendant is responsible for assisting with the operation and/or maintenance of ... Attends and participates in staff meetings and in-service training. * Reports unsafe conditions ...

Norfolk Convention & Visitors

Visitor Advisor

Norfolk, VA · On-site

$17 - $18/hr

This role is highly visible and requires strong customer service skills, adaptability, and the ... Build and maintain positive relationships with visitors, partners, and internal teams * Assist with ...

next page

Showing results 1-20

All JobsVisitor Services JobsVisitor Services Assistant JobsVisitor Services Assistant Jobs in Virginia

Visitor Services Assistant information

See Virginia salary details

$12

$16

$37

How much do visitor services assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for visitor services assistant in Virginia is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $15.72 per hour, depending on experience, location, and employer.

What is a visitor services assistant?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What are the key skills and qualifications needed to thrive as a visitor services assistant?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.

What are some common challenges faced by visitor services assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What does a visitor services assistant do?

A visitor services assistant greets and assists visitors, providing information about the facility, exhibits, or events. They may handle ticketing, answer questions, ensure visitor safety, and maintain a welcoming environment, often using communication skills and knowledge of the venue. The role typically requires good customer service skills and may involve working flexible hours in a public setting.

What are the most commonly searched types of Visitor Services jobs in Virginia?

The most popular types of Visitor Services jobs in Virginia are:

What are popular job titles related to Visitor Services Assistant jobs in Virginia?

For Visitor Services Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Visitor Services Assistant jobs in Virginia look for?

The top searched job categories for Visitor Services Assistant jobs in Virginia are:

What cities in Virginia are hiring for Visitor Services Assistant jobs?

Cities in Virginia with the most Visitor Services Assistant job openings:

Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $34,786 per year, or $16.7 per hour.

Visitor Services Assistant - VMI Museum System

Lexington, VA

State of Virginia
Executive Offices and Legislative Bodies • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

10th of 50 rated states

People enjoy working here

Good employer

Recommended by parents

Learn more about State of Virginiaexternal

$15/hr

Part-time

Re-posted 8 days ago

Job description

Visitor Services Assistant - VMI Museum System

Apply now Job no: 5028174
Work type: Wage (Hourly)
Location: Lexington, Virginia
Categories: Administrative Services, Educational and Media Services

Title: Visitor Services Assistant - VMI Museum System

State Role Title: Admin & Office Specialist III

Hiring Range: $15.00

Pay Band: UG

Agency: Virginia Military Institute

Location: Virginia Military Institute

Agency Website: www.vmi.edu

Recruitment Type: General Public - G

Job Duties

Virginia Military Institute is accepting applications for a part-time Visitor Services Assistant for the VMI Museum System. We are looking for multiple candidates with strong customer service skills with an open and flexible availability to work weekdays and weekends, including most holidays on a rotating schedule. Work hours may vary each week depending on the needs of the VMI Museum System.
Job Duties:
Work in the VMI Museum and Jackson House Museum greeting/orienting visitors, selling merchandise and tour tickets.
Restock and maintain merchandise as needed, including receiving merchandise and maintaining storage of merchandise.
Assist in routine museum operations, including opening/closing, end of day cash reports, answering telephone, cleaning displays, recording visitation counts.
Provide basic orientation and customer service for visitors.
Other duties as directed by the Assistant Museum Store Manager.

Minimum Qualifications

Neat, businesslike appearance.
Alertness, sensitivity to the needs and interests of museum visitors and store customers.
Promptness, reliability, maturity, and sound judgment.
Ability to follow routine procedures and to enforce policies.
Basic knowledge of computer and POS.
Basic knowledge of handling and counting money
Retail sales, customer service and or museum experience a plus but not required.

Additional Considerations

Please include a resume, cover letter, and contact information for 3 professional references.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Tamara Wade

Phone: 540-464-7322

Email: hroffice@vmi.edu

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 29 Oct 2024 Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

What State Of Virginia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply