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Visitor Services Associate Jobs in Virginia (NOW HIRING)

University of Chicago Library

$12 - $14.75/hr

  • Medical

  • Retirement

  • PTO

Department AI Guest Services Staff About the Department Job Summary The Guest Services Associate ... Answers visitor questions and requests for information, escalating to Team Leads or other Museum ...

K2services

Office Services Associate

Mclean, VA

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Office Services Associate position will be a highly visible point of contact to our internal ... Coordinate visitor access with building security. * Greet and direct visitors, notifying ...

Opensity Solutions

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Office Services Associate position will be a highly visible point of contact to our internal ... Coordinate visitor access with building security. * Greet and direct visitors, notifying ...

Opensity solutions

Office Services Associate

Mclean, VA · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Office Services Associate position will be a highly visible point of contact to our internal ... Coordinate visitor access with building security. * Greet and direct visitors, notifying ...

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both ... For more information, visit saic.com. For information on the benefits SAIC offers, see Working at ...

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All JobsVisitor Services Associate JobsVisitor Services Associate Jobs in Virginia

Visitor Services Associate information

See Virginia salary details

$9

$20

$42

How much do visitor services associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for visitor services associate in Virginia is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.48 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Virginia?

The most popular types of Visitor Services jobs in Virginia are:

What are popular job titles related to Visitor Services Associate jobs in Virginia?

For Visitor Services Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Virginia look for?

The top searched job categories for Visitor Services Associate jobs in Virginia are:

What cities in Virginia are hiring for Visitor Services Associate jobs?

Cities in Virginia with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,583 per year, or $21 per hour.

Visitor Services Associate

Virginia Department of Human Resource Management

Williamsburg, VA • On-site

$15/hr

Part-time

Posted 2 days ago

New

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

822nd of 846 rated public administrative organizations

Job description

Visitor Services Associate
Job no: 5109208
Work type: Wage (Hourly)
Location: Williamsburg, Virginia
Categories: Administrative Services
Title: Visitor Services Associate
Hiring Range: $15.00 per hour
Hours: Part-time wage position, approximately 20-30 hours per week
Agency: Jamestown-Yorktown Foundation
Location: Jamestown-Yorktown Foundation - Williamsburg, VA and Yorktown, VA
Agency Website: jyfmuseums.org
Recruitment Type: General Public - G
Job Duties
The Visitor Services Associate provides welcoming, knowledgeable, and engaging customer service to visitors at Jamestown Settlement and the American Revolution Museum at Yorktown. Responsibilities include greeting and assisting visitors, providing directions and information about exhibits, facilities, historical sites, and daily programming, and operating the ticketing system for ticket sales and redemptions. The position promotes Foundation offerings and combination tickets, responds to visitor questions and concerns, and supports a positive and safe visitor experience. Associates work collaboratively with team members, follow established cash-handling, safety, security, and confidentiality procedures, and may assist with special programming, weekends, holidays, and other duties as assigned.
We are hiring for 2 positions - One at 1,500 hours and another at 850 hours per year
Minimum Qualifications
- Excellent customer service skills
- Basic Cash Handling skills to include basic math skills of addition, subtraction, division, and multiplication.
- Basic computer skills
- Excellent oral and written communication skills
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Contact Information
Name: Lee Ann Shelhorse
Phone: 757-253-5356
Email: careers@jyf.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 14 Aug 2026 Eastern Daylight Time
Applications close: 30 Aug 2026 Eastern Daylight Time
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