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Visitor Management Jobs (NOW HIRING)

Home Visitor

New York, NY ยท Remote

$20.50 - $27/hr

Conduct weekly home visits with families organized around individualized lesson plans, case management, and supportive counseling efforts. * Complete age-appropriate screenings and assessments to ...

Visitor Experience Manager

Los Angeles, CA ยท On-site

$15.25 - $17.75/hr

Welcoming around 900,000 visitors per year, The Broad is a bustling public space and serves as home ... Responsibilities include hiring, onboarding, training, scheduling, coaching, performance management ...

Home Visitor

Manhattan, NY ยท On-site

$20.50 - $27/hr

Conduct weekly home visits with families organized around individualized lesson plans, case management, and supportive counseling efforts. * Complete age-appropriate screenings and assessments to ...

Visitor Screeners scr een all visitors and their personal items for prohibited items for Arlington ... GRS is a management consulting company to government and business that offers great career ...

Home Visitor

Cocoa, FL

$16.50 - $21.75/hr

Provide one-on-one support to families through intensive home visitation, group facilitation, and enhanced case management services. * Administer educational, developmentally focused home visit ...

Home Visitor

Charlestown, MA ยท On-site

$20.50 - $27/hr

Harbor Area Healthy Families Massachusetts Home Visitor Spanish Speaking highly preferred ... Organizes and manages a caseload of families and children referred to Healthy Families ...

Home Visitor

Chicago, IL ยท On-site

$53K - $55K/yr

The Home Visitor provides comprehensive case management services to enhance the physical, social, emotional, and intellectual development of participating children and families in Head Start/Early ...

The Home Visitor provides comprehensive case management services to enhance the physical, social, emotional, and intellectual development of participating children and families in Head Start/Early ...

Secret Duties and Responsibilities Provide visitor management support to Federal Protective Service (FPS) Visitor Management and Access Control (VMAC) program office located at the St. Elizabeths ...

Home Visitor

Phillips, WI

$17.45 - $19.28/hr

Through structured weekly visits, fun group socializations, and deep community connections, you ... Stellar interpersonal communication, cultural responsiveness, top-notch time management, and ...

New

Home Visitor

Janesville, WI ยท On-site

$18.50 - $24.25/hr

Family Case Management * Family Finding We offer a wide variety of rewarding career opportunities ... This activity will occur primarily in the family's home and each visit should last at least an hour.

Front Desk Concierge

Seattle, WA ยท On-site

$23 - $24/hr

Register visitors and maintain visitor management records. * Issue visitor badges and access credentials as required. * Verify guest access and communicate with tenants regarding visitor arrivals.

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Visitor Management information

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How much do visitor management jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for visitor management in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is the highest paying job in travel and tourism?

In travel and tourism, executive roles such as hotel general managers, tourism directors, and corporate executives tend to have the highest salaries. These positions often require extensive experience, leadership skills, and industry knowledge, with salaries reaching six figures or more depending on the organization and location.

What kind of jobs can you get with a tourism management degree?

A tourism management degree can lead to jobs such as visitor services manager, tour coordinator, event planner, hotel manager, or travel consultant. These roles typically require strong communication, organizational skills, and knowledge of the hospitality industry, often involving working in hotels, travel agencies, or cultural sites.

What are the key skills and qualifications needed to thrive as a Visitor Management professional, and why are they important?

To excel in Visitor Management, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Excellent communication, professionalism, and problem-solving abilities help create a welcoming and secure environment for all visitors. These skills are essential for ensuring safety, efficient operations, and a positive first impression for guests and clients.

What jobs pay 4000 a week without a degree?

In visitor management, high-paying roles such as security managers or event coordinators can sometimes reach $4,000 weekly, especially with experience and certifications. These positions often require strong organizational skills, leadership, and knowledge of security or event planning tools, but typically do not require a college degree.

What are some common challenges faced in a Visitor Management role, and how can they be effectively addressed?

In a Visitor Management role, common challenges include handling high volumes of guests during peak hours, maintaining security protocols while providing a welcoming experience, and effectively managing unexpected situations such as unauthorized access attempts. To address these, it's important to remain calm under pressure, utilize visitor management software to streamline check-ins, and maintain clear communication with security and front desk teams. Building strong organizational and interpersonal skills helps ensure a smooth operation and a positive first impression for all visitors.

What is the difference between Visitor Management vs Receptionist?

AspectVisitor ManagementReceptionist
Primary RoleManaging visitor check-ins, security protocols, and visitor recordsGreeting visitors, answering phones, and administrative support
Required SkillsCustomer service, security procedures, data entryCommunication, organization, multitasking
Work EnvironmentSecurity desks, front entrances, reception areasReception area, front desk, administrative offices
CertificationsNone typically required, but security or safety certifications helpfulNone typically required

Visitor Management and Receptionist roles often overlap in customer service and front-desk duties, but Visitor Management focuses more on security and visitor tracking, while Receptionists handle broader administrative tasks. Both roles are essential for a professional front office environment.

What is visitor management?

Visitor management involves overseeing and documenting visitors to a facility, ensuring security and efficient check-in processes. It typically includes using visitor logs, identification systems, and access control tools, and may require skills in customer service and security protocols.
More about Visitor Management jobs
What states have the most Visitor Management jobs? States with the most job openings for Visitor Management jobs include:
Infographic showing various Visitor Management job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Senior Visitor Services Representative

HOLOCAUST MEMORIAL FOUNDATION OF ILLINOIS, INC

Chicago, IL โ€ข On-site

$25/hr

Other

PTO

Posted 6 days ago


Job description

OUR MISSION & IMPACTย 

Illinois Holocaust Museum & Education Center (IHMEC) honors Survivors and victims of the Holocaust by teaching universal lessons that combat hatred, prejudice, and indifference. The Museum activates this mission through world-class exhibitions, public programming, and educational initiatives to equip audiences with knowledge, skills, and courage to take a stand for humanity. Today, IHMEC is the thirdย Holocaust museum in the world and second largest in the country, impacting hundreds of thousands of students, teachers, law enforcement and community members annually. As a world leader in connecting the history and lessons of the Holocaust, we inspire visitors to become Upstanders, who speak out for what's right - turning powerful lessons of history into positive actions today.ย ย 

THE POSITIONย 

Position Title:Senior Visitor Services Representativeย ย 

Location:ย Skokie, IL and Chicago, ILย 

Reports To:Visitor Services Managerย 

The Seniorย Visitor Services Representative plays a key leadership role in ensuring an exceptional visitor experience, fostering a welcoming environment, and maintaining efficient daily operations. As a demonstrated leader, this position will be involved in all aspects of the Museum's front-line operations-including Admissions, Information Desk, Membership Desk, Holographic Theater, Virtual Reality Gallery, and the Legacy Shop.ย ย 

The Senior Visitor Services Representative mentors the Visitor Services team, setting a positive example in professionalism, customer service, and teamwork. They will play a significant role in training staff and as a subject matter expert, serving as a point of contact for support among the Visitor Services Representative team.ย ย 

This position also oversees retail operations, including purchasing, merchandising, and restocking. This is a non-exempt, full-time onsite position that requires weekend and occasional evening availability.ย 

SPECIFIC RESPONSIBILITIESย ย 

Visitor Services Operationsย 

  • Mentor and support the Visitor Services team to ensure smooth, efficient daily operations.ย 
  • Train and support staff and volunteers in visitor engagement and operational procedures.
  • Provide exemplary customer service to all visitors, ensuring a welcoming and informative experience.
  • Process admission tickets, memberships, and merchandise sales.
  • Execute opening and closing procedures, including parking sticker reconciliation.ย 
  • Maintain a safe, clean, and organized front desk, lobby, and retail environment.
  • Stay current on Museum exhibitions, events, and programming to accurately inform and guide visitors.
  • Manage Visitor Services and Retail email accounts, ensuring timely and professional communication.
  • Support cross-departmental collaboration to enhance the overall visitor experience.ย 

Retail & Shopify Managementย 

  • Oversee retail operations, including processing purchase orders and receiving inventory.ย 
  • Monitor stock levels and place reorders to maintain appropriate inventory.ย 
  • Ensure all merchandise is entered, tagged, restocked, and attractively merchandised.
  • Track and report on product performance and visitor spending trends.ย 
  • Support the online store by updating products, managing fulfillment, and maintaining accurate listings.
  • Monitor and replenish printed materials and collateral for both Visitor Services and retail areas.ย 

Leadership & Team Developmentย 

  • Lead by example in professionalism, communication, and problem-solving.ย 
  • Serve as a team trainer and mentor to support the Visitor Services Manager in maintaining high performance and morale.
  • Contribute to the continuous improvement of visitor service standards and procedures.ย 
  • Assist in recruitment, onboarding, and training of new team members.ย 

Other Dutiesย 

  • Perform other duties as assigned to support Museum operations and visitor satisfaction.ย 

THE PERSONย 

Education | Experienceย 

  • High School diploma or equivalent certification required.ย 
  • Previous museum, customer service, or hospitality experience required.ย 
  • Previous leadership experience preferred.ย 
  • Previous experience using electronic point-of-sale systems preferred.ย ย 

Knowledge | Skills | Abilitiesย 

  • Ability to express a cheerful and positive attitude with all visitors, volunteers, and staff.ย 
  • Ability to problem solve.
  • Ability to engage with a diverse audience.
  • Demonstrate excellent oral and written communication skills.
  • Proficiency in Microsoft Office.ย ย 

OTHER INFORMATIONย 

Salary and Benefitsย 

  • Hourly rateย is $25 per hour.ย 
  • Accrued vacation, sick time, and one floating holiday.ย ย 

Committed to Diversityย 

Illinois Holocaust Museum & Education Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees. People of color, women, LGBTQ+ people, and people with disabilities are strongly encouraged to apply.ย 

Physical Requirementsย 

May need to climb up and down stairs; to bend, stoop, and lift or move materials and retrieve files; to pull/push, lift, and carry up to 25 pounds; spend considerable time on feet; and to reach both above and below shoulder height.ย 

Learn Moreย 

Visit our website, engage in virtual experiences, and learn more at ilholocaustmuseum.org.ย ย