ZipRecruiter

Log In

1

Visitor Experience Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsVisitor Experience Jobs

Visitor Experience information

See salary details

$13

$21

$35

How much do visitor experience jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for visitor experience in the United States is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Visitor Experience professional, and why are they important?

To thrive as a Visitor Experience professional, you need strong customer service skills, a good understanding of the venue’s offerings, and often a background in hospitality or tourism. Familiarity with ticketing systems, point-of-sale software, and visitor management platforms is typically required. Outstanding interpersonal communication, problem-solving, and a welcoming attitude help create memorable experiences for guests. These skills ensure visitors have a positive impression, leading to higher satisfaction and repeat attendance.

What is the difference between Visitor Experience vs Customer Service Representative?

AspectVisitor ExperienceCustomer Service Representative
CredentialsTypically no specific certifications, but knowledge of visitor services preferredOften requires customer service or communication certifications
Work EnvironmentMuseums, attractions, cultural sites, eventsCall centers, retail, corporate offices
Employer & IndustryTourism, entertainment, cultural institutionsRetail, hospitality, corporate sectors
Search & Comparison IntentVisitor engagement, site management, visitor satisfactionCustomer support, complaint resolution, service quality

Visitor Experience roles focus on engaging and assisting visitors at specific locations like museums or attractions, emphasizing visitor satisfaction and experience. Customer Service Representatives handle support and service tasks across various industries, often via phone or online. While both roles involve interaction and communication skills, Visitor Experience positions are more location-based and event-focused, whereas Customer Service roles are broader and often remote or call-center oriented.

What are some typical challenges faced by Visitor Experience professionals in ensuring positive guest interactions?

Visitor Experience professionals often encounter challenges such as managing high volumes of guests during peak times, addressing diverse visitor needs, and resolving unexpected issues quickly. These roles require effective communication and problem-solving skills to ensure every guest feels welcomed and valued. Teamwork is also crucial, as Visitor Experience staff regularly collaborate with security, operations, and events teams to create a seamless experience. Flexibility and adaptability are important traits, as each day can present new scenarios and guest expectations.

What are Visitor Experience jobs?

Visitor Experience jobs focus on ensuring that guests have a positive, engaging, and memorable time at venues such as museums, galleries, parks, or attractions. Staff in these roles often greet visitors, provide information, answer questions, and help resolve any issues that may arise. They may also assist with ticketing, tours, events, and accessibility needs, acting as the frontline ambassadors of the organization. The goal is to create a welcoming atmosphere and support the overall mission of the venue by enhancing the visitor’s experience.
More about Visitor Experience jobs
What cities are hiring for Visitor Experience jobs? Cities with the most Visitor Experience job openings:
What are the most commonly searched types of Visitor Experience jobs? The most popular types of Visitor Experience jobs are:
What states have the most Visitor Experience jobs? States with the most job openings for Visitor Experience jobs include:
Visitor Experience jobs near you
Infographic showing various Visitor Experience job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,370 per year, or $21.8 per hour.
Temporary On-Call Visitor Experience Associate

Temporary On-Call Visitor Experience Associate

Skirball Cultural Center

Los Angeles, CA • On-site

$19/hr

Temporary

Posted 19 days ago

Job description

The Skirball Cultural Centeran institution guided by a spirit of welcomeseeks a cordial, reliable, and flexible collaborator with excellent communication skills for the Temporary On-Call position of Visitor Experience Associate. This person serves on the Visitor Experience team and reports to the Visitor Experience Manager. After an initial training period, this position will be called in to work on an as-needed basis during normal operating hours of Tuesday-Friday, 10:30 am-5:00 pm and SaturdaySunday, 8:30 am5:00 pm, with potential for additional hours and some schedule shifts to accommodate evening programming. This is a temporary, on-call position. After a two-day, paid training period, this position can anticipate working approximately 8-24 hours per month.

Starting Pay: $19/hour

Fixed-Term: Ends on December 31, 2026, with potential for extension.

Responsibilities:

  • Greet, welcome, and engage with visitors in a warm, professional, and outgoing manner that sets them up for a positive Skirball experience.
  • Proactively seek information about Skirball operations and maintain up-to-date knowledge about policies, programs, exhibitions, and offerings to share with visitors and colleagues.
  • Perform box office sales and generate will-call lists using the organization's ticketing system.
  • Efficiently organize and handle visitor transactions with attention to detail while providing courteous customer service with discretion and security
  • Receive, track, and account for daily cash and credit receipts ensuring accuracy and completeness.
  • Work closely with Security, Porters, and Volunteers at the membership desk to help the lobby run smoothly and ensure a positive visitor experience.
  • Share visitor experiences and weekend activity reports with manager and other senior staff as requested.
  • Appropriately respond to visitor feedback and resolve issues with direction and/or support from management.

Qualifications:

  • Excellent interpersonal, customer service, and verbal communication skills and a friendly, positive attitude.
  • Active interest in interacting with people for the bulk of each day. Prior experience interacting with families desirable.
  • Maintain a professional demeanor through respectful behavior with visitors
  • Serve as a reliable and caring member of the Visitor Experience Team.
  • Prior sales/box office experience desirable.
  • Excellent attention to detail, effectiveness as a team player, and ability to solve problems nimbly in a changing environment.
  • Ability to convey the Skirball's mission and share information about its exhibitions, programs, and other offerings with visitors.
  • Ability to interact with people of different generations and backgrounds in a respectful, kind, patient, and caring way.
  • Basic math skills to account for receipts, prepare routine reports, and resolve errors.
  • Basic computer skills and competent written communication skills.
  • Fluency in (spoken) Spanish preferred.