Contact Center Trainer
Wichita, KS · On-site
Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Quick apply
Wichita, KS · On-site
Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Quick apply
Wichita, KS · On-site
Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Olathe, KS · On-site
$49K/yr
Facilitates in-person and virtual training on the use of Digital Workplace technologies such as email, file sharing, Office 365, Windows 10, and other technology applications, software, and hardware ...
Olathe, KS · On-site
$49K/yr
Facilitates in-person and virtual training on the use of Digital Workplace technologies such as email, file sharing, Office 365, Windows 10, and other technology applications, software, and hardware ...
Olathe, KS · On-site
$49K/yr
Facilitates in-person and virtual training on the use of Digital Workplace technologies such as email, file sharing, Office 365, Windows 10, and other technology applications, software, and hardware ...
Olathe, KS · On-site
$49K/yr
Facilitates in-person and virtual training on the use of Digital Workplace technologies such as email, file sharing, Office 365, Windows 10, and other technology applications, software, and hardware ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design.
Quick apply
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design.
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Wichita, KS · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Kansas City, KS · On-site
$43K - $52K/yr
Learning opportunities may include classroom or virtual training, online courses, the creation of learning tools, and individual and group coaching * Research and gather source material, including ...
Kansas City, KS · On-site
$43K - $52K/yr
Learning opportunities may include classroom or virtual training, online courses, the creation of learning tools, and individual and group coaching * Research and gather source material, including ...
Kansas City, KS · On-site
$43K - $52K/yr
Learning opportunities may include classroom or virtual training, online courses, the creation of learning tools, and individual and group coaching * Research and gather source material, including ...
Kansas City, KS · On-site
$43K - $52K/yr
Learning opportunities may include classroom or virtual training, online courses, the creation of learning tools, and individual and group coaching * Research and gather source material, including ...
Mission, KS · On-site
$24 - $27/hr
The Training Specialist leads both in-person and virtual training sessions to support pharmacy staff implementing ScriptPro systems. This individual provides go-live support, assesses pharmacy ...
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Mission, KS · On-site
$24 - $27/hr
The Training Specialist leads both in-person and virtual training sessions to support pharmacy staff implementing ScriptPro systems. This individual provides go-live support, assesses pharmacy ...
$28.75 - $38.25/hr
About the Role We are hiring a Technical Trainer to deliver live, instructor-led training (ILT ... Facilitate the virtual classroom: manage pacing, screen shares, polls, Q&A, and breakout activities ...
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$28.75 - $38.25/hr
About the Role We are hiring a Technical Trainer to deliver live, instructor-led training (ILT ... Facilitate the virtual classroom: manage pacing, screen shares, polls, Q&A, and breakout activities ...
$31.25 - $41.75/hr
Facilitate online instructor-led courses using a cloud-based virtual environment and LMS ... Willing and able to travel to deliver training up to 75% of the time * Possess exceptional ...
$31.25 - $41.75/hr
Facilitate online instructor-led courses using a cloud-based virtual environment and LMS ... Willing and able to travel to deliver training up to 75% of the time * Possess exceptional ...
Hutchinson, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
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Hutchinson, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At ...
Salina, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Quick apply
Salina, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that ...
Garden City, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Quick apply
Garden City, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Dodge City, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
Quick apply
Dodge City, KS · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...
EMR Virtual training Only able to attend if Modules are completed before training. Virtual training must be completed before the provider s first day and is only available Mon-Fri for scheduling.
EMR Virtual training Only able to attend if Modules are completed before training. Virtual training must be completed before the provider s first day and is only available Mon-Fri for scheduling.
A Virtual Trainer is responsible for delivering training sessions, workshops, or educational programs in an online environment. They use virtual platforms, webinars, and digital tools to teach, engage, and assess learners. Their role often includes creating instructional materials, facilitating discussions, and providing feedback. Virtual Trainers may work in corporate settings, education, or other industries to enhance employees' or students’ skills remotely. Strong communication, technical proficiency, and adaptability are key to success in this role.
To thrive as a Virtual Trainer, you need expertise in instructional design, e-learning best practices, and subject matter knowledge, often backed by a relevant degree or training certifications. Familiarity with learning management systems (LMS), video conferencing platforms, and interactive course authoring tools like Articulate or Adobe Captivate is typically required. Strong communication, adaptability, and virtual classroom management skills help trainers engage participants and facilitate effective learning experiences. These skills are critical for delivering impactful training sessions and ensuring knowledge retention in remote environments.
As a Virtual Trainer, your daily tasks may include preparing digital lesson materials, delivering live instructor-led sessions through video conferencing platforms, and responding to learner questions in real time. You’ll also evaluate participant progress using quizzes or assessments, update content to reflect new information, and provide follow-up support as needed. Collaboration with other trainers, subject matter experts, and HR or L&D teams is common to ensure your sessions are current and align with organizational goals. Overall, the role combines teaching, technical setup, and regular interaction with both learners and colleagues in a virtual environment.
The most popular types of Trainer jobs in Kansas are:
For Virtual Trainer jobs in Kansas, the most frequently searched job titles are:
The top searched job categories for Virtual Trainer jobs in Kansas are:

Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you’re passionate about coaching, communication, and continuous improvement, we’d love to hear from you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Computer and electronic product manufacturing
1,001 - 5,000 Employees
Ashburn, VA, US