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Virtual Trainer Jobs in Kansas (NOW HIRING)

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.

INDRA AIR TRAFFIC INC

Technical Trainer

Overland Park, KS · On-site

$31.75 - $42.50/hr

Speech and hearing sufficiently correctable for classroom instruction, customer interaction, and virtual training activities. * For successful performance of this position, an individual must be able ...

INDRA AIR TRAFFIC INC

Technical Trainer

Overland Park, KS · On-site

$31.75 - $42.50/hr

Speech and hearing sufficiently correctable for classroom instruction, customer interaction, and virtual training activities. * For successful performance of this position, an individual must be able ...

hcmportal

Experience Center Trainer

Leawood, KS

Facilitate instructor-led and virtual training sessions incorporating scenario-based learning, role-play, and simulated call exercises that reflect the complexity of financial services inquiries

MCI Careers

Contact Center Trainer

Wichita, KS

Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...

MCI Careers

Contact Center Trainer

Wichita, KS · On-site

Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...

ScriptPro LLC

Training Specialist

Mission, KS · On-site

$24 - $27/hr

The Training Specialist leads both in-person and virtual training sessions to support pharmacy staff implementing ScriptPro systems. This individual provides go-live support, assesses pharmacy ...

Genetec

Technical Trainer

Kansas City, KS

$31.25 - $41.75/hr

Facilitate online instructor-led courses using a cloud-based virtual environment and LMS ... Willing and able to travel to deliver training up to 75% of the time * Possess exceptional ...

Valiant Integrated Services

MCST Trainer

Leavenworth, KS · On-site

... Virtual, Constructive, Gaming and Mission Command (LVCG+MC). ESSENTIAL DUTIES AND RESPONSIBILITIES: * MCIS trainers will conduct both formal information system operator training and informal over-the ...

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Virtual Trainer information

What is a Virtual Trainer job?

A Virtual Trainer is responsible for delivering training sessions, workshops, or educational programs in an online environment. They use virtual platforms, webinars, and digital tools to teach, engage, and assess learners. Their role often includes creating instructional materials, facilitating discussions, and providing feedback. Virtual Trainers may work in corporate settings, education, or other industries to enhance employees' or students’ skills remotely. Strong communication, technical proficiency, and adaptability are key to success in this role.

What are the key skills and qualifications needed to thrive in the Virtual Trainer position, and why are they important?

To thrive as a Virtual Trainer, you need expertise in instructional design, e-learning best practices, and subject matter knowledge, often backed by a relevant degree or training certifications. Familiarity with learning management systems (LMS), video conferencing platforms, and interactive course authoring tools like Articulate or Adobe Captivate is typically required. Strong communication, adaptability, and virtual classroom management skills help trainers engage participants and facilitate effective learning experiences. These skills are critical for delivering impactful training sessions and ensuring knowledge retention in remote environments.

What are the typical daily responsibilities of a Virtual Trainer?

As a Virtual Trainer, your daily tasks may include preparing digital lesson materials, delivering live instructor-led sessions through video conferencing platforms, and responding to learner questions in real time. You’ll also evaluate participant progress using quizzes or assessments, update content to reflect new information, and provide follow-up support as needed. Collaboration with other trainers, subject matter experts, and HR or L&D teams is common to ensure your sessions are current and align with organizational goals. Overall, the role combines teaching, technical setup, and regular interaction with both learners and colleagues in a virtual environment.

What are the most commonly searched types of Trainer jobs in Kansas? The most popular types of Trainer jobs in Kansas are:
What are popular job titles related to Virtual Trainer jobs in Kansas? For Virtual Trainer jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Virtual Trainer jobs in Kansas look for? The top searched job categories for Virtual Trainer jobs in Kansas are:
Virtual Trainer jobs near you
Contact Center Trainer

Contact Center Trainer

MCI Careers

Wichita, KS • On-site

Full-time

Posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you’re passionate about coaching, communication, and continuous improvement, we’d love to hear from you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Deliver engaging training sessions for new hires and existing agents across multiple client accounts.
  • Develop training materials, manuals, and e-learning content tailored to client-specific processes.
  • Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Collaborate with operations and quality teams to identify training needs and performance gaps.
  • Maintain accurate training records and prepare reports for internal and client stakeholders.
  • Stay current with BPO trends and best practices to continuously improve training delivery.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Education, Communications, or a related field (preferred).
  • 2+ years of experience as a trainer in a BPO or high-volume contact center.
  • Strong facilitation, communication, and interpersonal skills.
  • Fluent in English and Spanish.
  • Experience with Learning Management Systems (LMS) and virtual training tools.
  • Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers).
  • Ability to manage multiple training batches in a fast-paced environment.
  • Training certifications (e.g., Train-the-Trainer, Instructional Design) are a plus.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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