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Virtual Tech Jobs in Philadelphia, PA (NOW HIRING)

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How much do virtual tech jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual tech in Philadelphia, PA is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.64 per hour, depending on experience, location, and employer.

What is a virtual tech?

A Virtual Tech job involves providing remote technical support, troubleshooting, and IT assistance to clients or businesses. Virtual Techs help resolve software, hardware, and network issues without needing to be physically present. They may also assist with system updates, cybersecurity measures, and general IT maintenance. This role requires strong problem-solving skills, technical knowledge, and communication abilities. Many Virtual Techs work for IT support companies, help desks, or as freelancers.

What are the daily responsibilities of a virtual tech?

As a Virtual Tech, your daily tasks typically include responding to user support tickets, troubleshooting hardware and software issues remotely, and monitoring system performance using specialized tools. You may be responsible for installing updates, managing device configurations, and ensuring cybersecurity protocols are followed. Collaboration with other IT professionals and effective communication with end-users are key components of the role. This position often involves independent work as well as participation in virtual team meetings to assess priorities and resolve complex technical challenges.

What skills and qualifications are needed to thrive as a virtual tech?

To excel as a Virtual Tech, you need strong troubleshooting skills, a background in IT support or related technical fields, and proficiency with remote desktop software and cloud-based systems. Familiarity with remote monitoring tools, ticketing systems, and industry certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent communication, problem-solving abilities, and self-motivation help set successful Virtual Techs apart. These skills are essential for efficiently resolving technical issues, supporting remote users, and maintaining seamless technology operations from a distance.

What are the most commonly searched types of Tech jobs in Philadelphia, PA?

The most popular types of Tech jobs in Philadelphia, PA are:

What are popular job titles related to Virtual Tech jobs in Philadelphia, PA?

For Virtual Tech jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Virtual Tech jobs in Philadelphia, PA look for?

The top searched job categories for Virtual Tech jobs in Philadelphia, PA are:

Virtual Tech jobs near you
Infographic showing various Virtual Tech job openings in Philadelphia, PA as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 33% Hybrid, and 67% Remote job distribution, with an average salary of $51,210 per year, or $24.6 per hour.

Virtual Banking Relationship Advisor II

Citadel

Exton, PA • On-site, Remote

Full-time

Posted 18 days ago

Job description

Job Overview
The Virtual Banking Relationship Advisor II reports to the Virtual Banking Manager and is responsible for providing an outstanding experience to Citadel's members, both existing and potential. Your main responsibilities include addressing inquiries and reviewing member relationships to ensure they benefit from our legendary products and services. Additionally, you will work collaboratively with the team to ensure smooth and efficient operations.
What will I be doing?
As a Virtual Banking Relationship Advisor II, you will address the needs of our members to ensure their experience is truly exceptional. The following tasks must be executed with high fidelity:
  • Handle member interactions through chat, email, & video calls that lead to a successful outcome and exceptional experience.
  • Successfully handle and convert sales leads via inbound phone channel from the Call Center.
  • Evaluate member scenarios through a critical thinking approach to decision-making that ensures a positive & desired outcome.
  • Perform member service activities for a broad range of products, services, and problem resolution through inbound and digital channels.
  • Promote credit union products and services, based on account review, while assisting members.
  • Maintain advanced knowledge level of Citadel's consumer and business product lines to effectively recommend appropriate products and troubleshoot Citadel's services.
  • Collaborate with team members to achieve overall contact center goals and objectives.
  • Consistently achieve or exceed member experience and production metrics.
  • Continuous education on industry trends and best practices.
  • Meet and comply with all the requirements set forth in the SAFE Act including but not limited to successful completion of the required background checks.
  • Perform other duties as assigned.

This position can be hybrid or remote.
What we are looking for?
The Virtual Banking Relationship Advisor II represents Citadel by working on behalf of our external and internal members. To successfully fill this role, you should meet and maintain these skills and values:
  • High school diploma; College degree preferred.
  • 2-4 years of retail and/or contact center experience is required.
  • Proficient knowledge and understanding of contact center technologies and data analysis.
  • Proven track record of delivering exceptional service.
  • Proven track record of strong goals performance.
  • Exceptional communication and interpersonal skills.
  • The ability to work under pressure.
  • Integrity, Accountability, and Resiliency.
  • A fluent English-speaking person.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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