ZipRecruiter

Log In

1

Virtual Support Jobs in Idaho (NOW HIRING)

Boise Group Homes

Direct Support Professional

Boise, ID · On-site

$21.65/hr

AllyHealth (24/7/365) virtual access to expert medical advice) after 60 days. NO COST to the employee. * Holiday Pay. * Paid Vacation & Sick Time. * Free meals while on shift. * Company vehicle to ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Idaho

Virtual Support information

See Idaho salary details

$13

$24

$42

How much do virtual support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual support in Idaho is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Idaho? The most popular types of Support jobs in Idaho are:
What are popular job titles related to Virtual Support jobs in Idaho? For Virtual Support jobs in Idaho, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Idaho look for? The top searched job categories for Virtual Support jobs in Idaho are:
What cities in Idaho are hiring for Virtual Support jobs? Cities in Idaho with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,977 per year, or $24.5 per hour.

Product Support Engineer 5 SIG

Lam Research Corporation

Boise, ID • On-site

Full-time

Posted 29 days ago

Lam Research rating

8.2

Company rating: 8.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

130th of 488 rated machine equipment manufacturers

Job description

The group you'll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you'll make
As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring the satisfaction of Lam's valued customers.
What you'll do
  • Provide support to customers and users where the product is highly technical or sophisticated in nature.
  • Develop customer confidence through credible recommendations and an understanding of the customer's perspective to support sales, service, and revenue.
  • Participate in Lam's worldwide technical community and actively share knowledge, and take a leadership position to enhance worldwide learning and its application.
  • Act as a technical mentor for field and account engineers and may design or conduct training sessions.

Who we're looking for
  • Minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience.
  • Understand and work from electrical and mechanical schematics, diagrams, and interpret operating manuals.
  • Use computer applications, including data analysis tools, word processing, spreadsheet software, and presentation software.
  • Formulate root cause hypotheses, analysis, and action plans with detailed problem statements, data analysis, and success criteria.
  • Provide quality remote and on-site escalation support and escalation management.
  • Troubleshoot technical problems and coordinate multiple technical tasks.
  • Work directly with customers to meet their needs and expectations with attention to detail and a high degree of accuracy.
  • Establish and maintain cooperative working relationships with co-workers and customers, and adhere to customer rules and policies regarding worksite behavior and safety with minimal supervision.
  • Able to work in a cleanroom environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged
    periods of time in a demanding environment with changing workloads.
  • Work flexible shifts and on-call, including nights, weekends, and holidays.
  • Be available for constant communication with the field through meetings, instant messenger, text, email, etc.
  • Able to travel both domestically and internationally based on business needs.

Preferred qualifications
  • Familiar with the SW structure and able to troubleshoot from the Control Works level.
  • Acquainted with Analog-to-Digital I/O devices (IOC, SIOC, and EIOC) and how they interact with the Tool Platform SW Package.
  • Knowledge of the directory structure and the ability to troubleshoot it.
  • Communicate with customers at a technical level and influence customer decisions to follow action plans.

Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
#LI-LE1
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

What Lam Research employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lam Research logo

About Lam Research

Sourced by ZipRecruiter

Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Fremont, CA, US

Year founded

1980

Social media

FacebookTwitter

View All Lam Research Jobs

Apply