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Virtual Reference Librarian Jobs in Virginia (NOW HIRING)

Lead day-to-day IR support services, including virtual library administration, reference and research requests, article fulfillment, literature searches, and research support inquiries. * Monitor the ...

Lead day-to-day IR support services, including virtual library administration, reference and research requests, article fulfillment, literature searches, and research support inquiries. * Monitor the ...

$75K - $90K/yr

... Virtual Technical Library (VTL), an electronic repository and management system containing technical manuals, engineering drawings, engineering designs, technical references, and other mission ...

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Virtual Reference Librarian information

See Virginia salary details

$25.8K

$61.5K

$99.6K

How much do virtual reference librarian jobs pay per year?

As of Aug 30, 2026, the average yearly pay for virtual reference librarian in Virginia is $61,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $71,900.00 per year, depending on experience, location, and employer.

What is a virtual reference librarian?

Virtual Reference Librarians are information professionals who assist patrons remotely, typically through online chat, email, video calls, or other digital platforms. They help users locate information, answer research questions, and provide guidance on using library resources without requiring in-person visits. Virtual Reference Librarians play a crucial role in making library services accessible to a broader audience, including those who may not be able to visit the library physically. Their expertise ensures that users receive timely and accurate information regardless of their location.

What does a virtual reference librarian do?

As a virtual reference librarian, you work at a library searching online references on a digital database to help recommend specific items or collections to patrons. You research answers to their questions, respond to telephone calls or emails, and use video chat to communicate and follow up with patrons. Other responsibilities may include creating new reference collections, determining which services to offer at the library, and taking on additional duties as necessary. Occasionally, you may determine whether or not people have the right to access certain information and restrict information as required by local or state legislation.

What are the key skills and qualifications needed to thrive as a virtual reference librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need expertise in information retrieval, research methods, and a degree in library or information science. Familiarity with digital library platforms, online databases, virtual reference software, and cataloging systems is typically required. Strong communication, problem-solving, and customer service skills help create positive user experiences in an online environment. These skills are vital for efficiently connecting patrons with accurate information and resources in a virtual setting.

How does a virtual reference librarian typically collaborate with faculty and students in an online academic environment?

A Virtual Reference Librarian frequently partners with faculty to support curriculum development by providing resource recommendations, creating research guides, and offering virtual instruction sessions. They also work closely with students through online chat, email, and video consultations to assist with research strategies, citation guidance, and database navigation. Collaboration often involves participating in virtual workshops and integrating library resources into learning management systems, ensuring that both faculty and students have seamless access to library support regardless of location.

What is the difference between Virtual Reference Librarian vs Reference Librarian?

AspectVirtual Reference LibrarianReference Librarian
CredentialsMaster's degree in Library Science (MLS or MLIS)Master's degree in Library Science (MLS or MLIS)
Work EnvironmentOnline platforms, remote workPhysical libraries, on-site or hybrid
Employer & IndustryPublic, academic, or special libraries offering virtual servicesPublic, academic, or special libraries with physical locations
Search & Comparison IntentOnline research, digital reference servicesIn-person reference assistance, physical resource management

The Virtual Reference Librarian primarily provides online research assistance through digital platforms, working remotely. In contrast, the Reference Librarian typically offers in-person reference services within physical library spaces. Both roles require similar credentials but differ mainly in work environment and service delivery methods.

What are the most commonly searched types of Reference Librarian jobs in Virginia?

The most popular types of Reference Librarian jobs in Virginia are:

What job categories do people searching Virtual Reference Librarian jobs in Virginia look for?

The top searched job categories for Virtual Reference Librarian jobs in Virginia are:

What cities in Virginia are hiring for Virtual Reference Librarian jobs?

Cities in Virginia with the most Virtual Reference Librarian job openings:

Infographic showing various Virtual Reference Librarian job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $61,524 per year, or $29.6 per hour.

Librarian, Reference Associate

Strategic Education, Inc.

Herndon, VA • On-site, Remote

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Strategic Education rating

8.8

Company rating: 8.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

8th of 224 rated education and training


Job description

Academic reference librarian. This part time professional role provides and promotes effective delivery of virtual reference services that facilitate student development and achievement of learning outcomes. This position is highly customer focused and is often the first point of contact with the library staff. This position reports to the Supervisor - Reference Services and works cooperatively with other library staff to support library services.
Essential Duties & Responsibilities:
Must be able to work the following required hours (non-negotiable):
  • Weekend: Sunday: 11 am to 8 pm Central
  • Evening: Tuesday: 6 to 8 pm Central

Provide reference and research services for learners, faculty and staff, and assist users in developing effective skills, competencies, and strategies using library databases and other online resources.
Reference:
  • Assess the nature of reference queries to determine desired information need.
  • Assist learners, faculty, and staff in using library resources and services, including instructional and technical assistance in established modes: phone, email, chat, etc.
  • Demonstrate initiative in promoting and maintaining learner-and-customer focused services and culture. Promote library services and instruction.
  • Troubleshoot technical library problems with learners and work towards immediate resolution or accurate escalation.

Operational Tools & Resources:
  • Update and maintain library instruction resources, team training materials and operational job aids. This includes library guides, FAQ's, internal tracking lists on SharePoint, etc.

Professional Development & Team Collaboration:
  • Attend scheduled 1:1 meetings with supervisor.
  • Participate in team training and personal development opportunities as time allows.
  • Remain current on technologies or trends that enhance teaching and learning as time allows.
  • Create annual goals and provide feedback on your performance.

Job Skills:
  • Strong commitment to customer service.
  • Experience working with adult learners and delivering reference services to a diverse population.
  • Ability to work effectively both independently and as a team member with diverse faculty, staff and learners in a dynamic, rapidly changing environment.
  • Ability to spend majority of time interacting with people via phone and computer.
  • Knowledge of library research and online searching.
  • Strong organizational and analytical skills, commitment to accuracy and attention to detail.
  • Excellent interpersonal, written and verbal communication skills.
  • Demonstrated ability using Microsoft Office computer applications. Experience with SnagIT, Libguides, Kaltura and Captivate preferred.
  • Evening and weekend hours will be required.
  • Demonstrated ability to locate, understand, and interpret bibliographic citations.
  • Demonstrates initiative and responsibility.
  • Demonstrated ability to prioritize and meet deadlines.

Work Experience:
  • One to three years of relevant reference librarian experience in an academic library preferred.

Education:
  • A Master of Librarian & Information Science (MLIS) or a Master of Library Science (MLS) from ALA accredited institution (required).

Other:
  • Broadband or high-speed internet connection required. (No Satellite internet).
  • Must be able to spend significant time working at a computer and on the phone using a headset.
  • Work location: Remote or virtual (work from home).
  • Note: Job responsibilities are subject to change based on business needs.
  • Specific Hours: Very part-time role of (10) hours per week.

$24.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$22.25 - $33.75 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

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