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Virtual Receptionist Jobs in Waterloo, IA (NOW HIRING)

UnityPoint Health

Receptionist

Waterloo, IA · On-site

$15.50 - $20.50/hr

Monday-Thursday 800-500, Friday 10-4 * Job ID: 186509 Overview UnityPoint Clinics Experience Specialist/Receptionist Sports Medicine - UMP Full-Time plus Benefits As an Experience Specialist ...

New

UnityPoint Health

Receptionist

Cedar Falls, IA · On-site

$14.75 - $19.25/hr

Job ID: 186829 Overview UnityPoint Clinic Experience Specialist/Receptionist - Internal Medicine Waterloo 40 hours/week - 8:00AM-5:00PM Full Time Benefits As an Experience Specialist/Receptionist ...

New

Trinityhealth

Receptionist - Full Time

Waterloo, IA

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

Trinityhealth

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk ...

The Sayer Law Group

Be Seen First

Office Assistant/Receptionist

Waterloo, IA · On-site

$10 - $13.50/hr

We are currently seeking office assistants and receptionists. In this entry-level role you will answer phone calls, check in clients and vendors, make notes to files, sort mail and documents and do ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk ...

Trinity Health

Receptionist - Part Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk ...

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Virtual Receptionist information

See Waterloo, IA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual receptionist in Waterloo, IA is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Waterloo, IA?

The most popular types of Receptionist jobs in Waterloo, IA are:

What are popular job titles related to Virtual Receptionist jobs in Waterloo, IA?

For Virtual Receptionist jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Waterloo, IA look for?

The top searched job categories for Virtual Receptionist jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Virtual Receptionist jobs?

Cities near Waterloo, IA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Waterloo, IA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,540 per year, or $17.6 per hour.

Receptionist

University of Iowa Health Network Rehabilitation Hospital, a venture with Encompass Health

Vinton, IA • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Receptionist Career Opportunity


Valued for your Receptionist Skills

Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist, where we believe in fostering careers close to home and heart. Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment aligned with your values. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency. Ready to be a difference-maker in our welcoming hospital? Explore this Receptionist position with us.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.

Become the Receptionist you always wanted to be

  • Answer all incoming calls and route to appropriate area or individual.
  • Greet all visitors; assist them in signing in and wearing badge.
  • Enter and scan deposits, charges, and adjustments as directed.
  • Run and distribute census reports each morning and at end of day.
  • Assist in the entry of information related to admits, discharges, and physician changes.
  • Scan all correspondence and any miscellaneous items.
  • Check all therapy charges and attach census to back of each therapist's batch.

Qualifications

  • High school diploma or equivalent preferred.
  • Working knowledge of switchboard equipment preferred.
  • Ability to use computer systems and complete data entry is preferred.
  • Knowledge of 10-key data entry method preferred.
  • Detail-oriented with the ability to coordinate, analyze, and make decisions.
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

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