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Virtual Receptionist Jobs in Waterloo, IA (NOW HIRING)

Laurus Home Care

Receptionist

Cedar Falls, IA

$15/hr

Receptionist StoryPoint Cedar Falls Overview: * Location: 4715 Algonquin Dr, Cedar Falls, IA 50613 * Position: Reception * Job Type: Part Time * Schedule: * Option 1: Monday 4-7p & Sunday 9-4:30 ...

StoryPoint

Receptionist

Cedar Falls, IA

$15/hr

Receptionist StoryPoint Cedar Falls Overview: * Location: 4715 Algonquin Dr, Cedar Falls, IA 50613 * Position: Reception * Job Type: Part Time * Schedule: * Option 1: Monday 4-7p & Sunday 9-4:30 ...

Trinityhealth

Receptionist - Full Time

Waterloo, IA

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

Trinity Health

Receptionist - Full Time

Waterloo, IA · On-site

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk ...

The Sayer Law Group

Be Seen First

Office Assistant/Receptionist

Waterloo, IA · On-site

$10 - $13.50/hr

We are currently seeking office assistants and receptionists. In this entry-level role you will answer phone calls, check in clients and vendors, make notes to files, sort mail and documents and do ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Waterloo, IA

Virtual Receptionist information

See Waterloo, IA salary details

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How much do virtual receptionist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for virtual receptionist in Waterloo, IA is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Waterloo, IA? The most popular types of Receptionist jobs in Waterloo, IA are:
What are popular job titles related to Virtual Receptionist jobs in Waterloo, IA? For Virtual Receptionist jobs in Waterloo, IA, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Waterloo, IA look for? The top searched job categories for Virtual Receptionist jobs in Waterloo, IA are:
What cities near Waterloo, IA are hiring for Virtual Receptionist jobs? Cities near Waterloo, IA with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Waterloo, IA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $36,540 per year, or $17.6 per hour.
Receptionist

Receptionist

CommonSail Investment Group

Cedar Falls, IA • On-site

$15/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Receptionist
StoryPoint Cedar Falls
Overview:
  • Location: 4715 Algonquin Dr, Cedar Falls, IA 50613
  • Position: Reception
  • Job Type: Part Time
  • Schedule:
    • Option 1: Monday 4-7p & Sunday 9-4:30, every other Friday 4-7p
    • Option 2: Tuesday 4-7p, Wednesday 4-7p, Saturday 9-4:30, every other Friday 4-7p
  • Pay: $15 per hour

Benefits:
  • Wages on Demand - Daily pay available

Position Summary:
The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Receptionist:
  • High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Excellent Microsoft Office skills

Primary Responsibilities for Receptionist:
  • Answer all telephone calls and properly transfer calls to the appropriate department.
  • Daily resident check in.
  • Answering routine telephone inquiries.
  • Greet all residents and guests in a courteous and professional manner.
  • Provide 1440 experience to our senior residents!
  • Distribute applications to prospective employees.
  • Refer all prospective residents and families to the Leasing Team.
  • Sort and deliver all mail, internal messages and packages to residents and staff.
  • Knowledge of resident apartments, in-house facilities and local information.
  • Reserve the private dining area for residents and guests.
  • Collect work orders and information for the maintenance director.
  • Know emergency call system and emergency procedure (fire, medical, and police).
  • Perform all accountabilities in a timely and efficient manner following company policies and procedure.
  • Work independently in a professional atmosphere.
  • Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
  • Assist with accounting duties as assigned by Property Administrator.
  • Dress in a professional manner and wear name tag.
  • As a receptionist, always maintain a positive attitude which supports team performance and productivity.

General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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