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Virtual Receptionist Jobs in Rochester, MI (NOW HIRING)

EPIC Health System LLC

Medical Receptionist

Southfield, MI · On-site

$15 - $18.25/hr

Medical Receptionist Location:  Southfield, MI Create Unforgettable First Impressions at EPIC ... Guide patients through check-in processes, including assisting with virtual tablets and addressing ...

EPIC Health System LLC

Medical Receptionist

Southfield, MI · On-site

$15 - $18.25/hr

Medical Receptionist Location:  Southfield, MI Create Unforgettable First Impressions at EPIC ... Guide patients through check-in processes, including assisting with virtual tablets and addressing ...

Integrated Autism Centers

Receptionist

Warren, MI · On-site

$19 - $22/hr

Front Desk/Receptionist for IAC (Full Time Position). We are looking for an organized, multitasking, high-energy front desk/receptionist to join us full-time . You must have a passion for helping ...

StoryPoint

Receptionist

Rochester, MI

$17/hr

Receptionist Flourish Collection at Oakland Charter Township by StoryPoint Group Overview: * Location: 3215 Silverbell Rd, Oakland Township, MI 48306 * Position: Receptionist * Job Type: Part time ...

Laurus Home Care

Receptionist

Novi, MI · On-site

$17/hr

Receptionist StoryPoint Novi Overview: * Location: 42400 W 12 Mile Rd, Novi, MI 48377 * Position: Receptionist * Job Type: Part Time * Schedule: * 3 days a week 7 am - 3 pm every other weekend and ...

CommonSail Investment Group

Receptionist

Oakland, MI · On-site

$17/hr

Receptionist Flourish Collection at Oakland Charter Township by StoryPoint Group Overview: * Location: 3215 Silverbell Rd, Oakland Township, MI 48306 * Position: Receptionist * Job Type: Part time ...

Laurus Home Care

Receptionist

Oakland, MI

$17/hr

Receptionist Flourish Collection at Oakland Charter Township by StoryPoint Group Overview: * Location: 3215 Silverbell Rd, Oakland Township, MI 48306 * Position: Receptionist * Job Type: Part time ...

Vriendaschap Village Senior living

Receptionist

Waterford, MI · On-site

$16 - $21/hr

Receptionist Independence Village of Waterford Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with ...

Independence Village

Receptionist

Waterford, MI

$15.75 - $20.75/hr

Receptionist Independence Village of Waterford Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with ...

CommonSail Investment Group

Receptionist

Waterford, MI · On-site

$15.75 - $20.75/hr

Receptionist Independence Village of Waterford Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with ...

Great Clips, Inc.

Receptionist

Oxford, MI

$12 - $14/hr

Currently hiring a summer weekend receptionist! This job is perfect for a cosmetology student, or any high school/college student (age 16 or older) that is interested in the beauty industry. The ...

TeamSoft

Receptionist

Troy, MI · On-site

$20 - $23/hr

Receptionist Troy, MI $20-$23 per hour Monday-Friday | 7:30 AM - 4:30 PM Contract position Zing Recruiting is partnering with a global automotive supplier specializing in the design, engineering, and ...

Together Women's Health, LLC

Receptionist

Royal Oak, MI · On-site

$14.75 - $19.50/hr

The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the ...

Chemico Group

Receptionist (Part-Time)

Southfield, MI · On-site

$14.50 - $19.25/hr

This is a shared role - the Receptionist will work closely with another receptionist to ensure the front desk is covered during business hours and that all responsibilities are handled efficiently.

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Virtual Receptionist information

See Rochester, MI salary details

$9

$16

$22

How much do virtual receptionist jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for virtual receptionist in Rochester, MI is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Rochester, MI? The most popular types of Receptionist jobs in Rochester, MI are:
What job categories do people searching Virtual Receptionist jobs in Rochester, MI look for? The top searched job categories for Virtual Receptionist jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Virtual Receptionist jobs? Cities near Rochester, MI with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,109 per year, or $16.4 per hour.

Medical Receptionist

EPIC Health System LLC

Southfield, MI • On-site

$15 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position: Medical Receptionist

Location:  Southfield, MI

Create Unforgettable First Impressions at EPIC Health

At EPIC Health, we believe every patient interaction starts with you. As a Medical Receptionist, you’ll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive, patient-centered atmosphere while ensuring the smooth operation of our front desk. If you’re organized, tech-savvy, and committed to delivering unmatched service, we’d love to have you on our team.

What You’ll Do

Patient Experience

  • Greet patients warmly, creating a sense of value and community.
  • Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
  • Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
  • Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.

Front Desk Operations

  • Perform all opening and closing tasks for the front desk and lobby, including: Printing patient demographics and schedules.
  • Filing necessary paperwork.
  • Maintaining a clean and organized lobby area.
  • Manually check in patients unable to use virtual systems, ensuring everyone feels supported.

Collaboration and Teamwork

  • Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
  • Foster an atmosphere of teamwork, contributing to the overall success of the office.

What You Bring

Qualifications

  • Experience: At least 1 year in a customer service role. Preferred previous experience in a medical office setting
  • Focus: A patient-centered approach, ensuring every guest feels welcome and valued.
  • Skills:
    • Strong verbal communication abilities.
    • Proficiency with computers and technology or the ability to quickly learn.
    • Exceptional organizational and multitasking skills.

Additional Information

  • May be required to travel to any of our current locations as needed.

Why Join EPIC Health?

At EPIC Health, we empower our team to deliver exceptional care and service in a supportive, mission-driven environment.

What We Offer

  • Competitive Pay – Your expertise matters, and we reward it.
  • Comprehensive Benefits – Health, vision, dental, disability, and life insurance.
  • 401(k) Retirement Plan – Invest in your future.
  • Paid Time Off and Holiday Pay – Balance your career and personal life.
  • Professional Development – Expand your skills with ongoing training.
  • Supportive Work Environment – Join a team that’s committed to your success and well-being.

Ready to Make an Impact?

If you’re passionate about delivering excellent service and creating memorable patient experiences, we’d love to meet you.

Apply today and help shape the future of patient care at EPIC Health!

Visit www.epichs.org to learn more.

* Background checks are required for this role.