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Virtual Receptionist Jobs in Provo, UT (NOW HIRING)

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Virtual Receptionist information

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$9

$16

$23

How much do virtual receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual receptionist in Provo, UT is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.89 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Provo, UT?

The most popular types of Receptionist jobs in Provo, UT are:

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For Virtual Receptionist jobs in Provo, UT, the most frequently searched job titles are:

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The top searched job categories for Virtual Receptionist jobs in Provo, UT are:

What cities near Provo, UT are hiring for Virtual Receptionist jobs?

Cities near Provo, UT with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Provo, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,054 per year, or $16.9 per hour.

Dental Receptionist - Part Time

Mountainlands Community Health Center Inc

Provo, UT • On-site

$16/hr

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

Job Title: Dental Receptionist

FLSA Status: NE

Reports to: Dental Office Supervisor

Schedule: Monday - Thursday 1:00pm to 6:00pm, and Friday 7:45am to 5:00pm

Salary: $16.00+ commensurate with experience.


Job Summary: The Dental Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Responsibilities include entering patient information into the data system, answering patients’ questions, and arranging referrals to other medical or dental specialists. The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency.


Job Qualifications

Education or Formal Training (Licenses/Certifications):

  • High school diploma or GED required; for dental responsibilities: dental assistant or x-ray certification preferred.

Experience:

  • Dental experience preferred but not required.
  • One (1) year experience with customer service tasks preferred.
  • Computer skills and software aptitude required.
  • Communication and strong compassionate customer service skills required.
  • Multi-line phone proficiency required.
  • Insurance coding and medical or dental terminology preferred.
  • Ability to maintain confidentiality, patient records, manage multiple schedules, and ensure patient information is complete and up to date is required.

Language:

  • Bilingual: English/Spanish preferred

Essential Duties/Responsibilities

DESCRIPTION


Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.), collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms. Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments. Is responsible for verifying methods of payment and collecting payment as needed.


Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments. Makes sure that the insurance information is updated in the chart correctly.


Creates patient case records (e.g., current medications, clinical questions, etc.).


Prepares patients’ charts and performs general office duties, such as answering phones, photocopying, filing, faxing documents, sending medical and/or dental records, stock office supplies, and keeping the front desk areas clean and organized.


Performs other duties as assigned.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.


PM20

Requirements:



Compensation details: 16-16 Hourly Wage


PIbf57930cfef4-35196-40747235

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