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Virtual Receptionist Jobs in Ontario (NOW HIRING)

Marino's Auto Group

Receptionist

Toronto, ON

$17.60/hr

The Receptionist will be the first point of contact for all incoming customers attending the dealership for an exceptional customer service experience. You will be responsible for coordinating all ...

Downtown AutoGroup

Receptionist

Toronto, ON

$18 - $20/hr

Receptionist/Administrative Assistant - Elevate Your Career at Off Lease Toronto! Do you thrive in a customer-focused environment? Are you passionate about delivering exceptional guest experiences?

Future Education

School Receptionist - Bromley Full Time (40 weeks) Permanent - December 2024 Start Job Advert: Receptionist - Secondary School (SIMS & Bromcom) - South London Join our Outstanding-rated Secondary ...

Downtown AutoGroup

Receptionist

Toronto, ON

CA$18 - CA$20/hr

Receptionist/Administrative Assistant - Elevate Your Career at Off Lease Toronto! Do you thrive in a customer-focused environment? Are you passionate about delivering exceptional guest experiences?

Barrie Chrysler

Receptionist

Barrie, ON

$21/hr

Barrie Chrysler Dodge Jeep Ram Ltd is currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership. Purpose/Summary of ...

Kitchener Ford

Receptionist

Kitchener, ON

$19/hr

Kitchener Ford is currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership. Purpose/Summary of Position: As the ...

Mississauga Convention Centre

Receptionist

Mississauga, ON · On-site

CA$17.50 - CA$18/hr

Immediate Hiring - Receptionist (Front Desk Executive) Mississauga Convention Centre | Mississauga, ON Full-Time | Permanent Mississauga Convention Centre is hiring a professional and friendly ...

Kieswetter Mazda

Receptionist

Kitchener, ON

$19 - $21/hr

Kieswetter Mazda is looking for a receptionist to join our team! About us: We are seeking a friendly and organized Receptionist to join our team at Kieswetter Mazda. As the first point of contact for ...

Mazda

RECEPTIONIST

Ajax, ON

$17.60/hr

The Receptionist is a key member of the Ajax Mazda team in providing high-quality service for every customer. The Receptionist is responsible for welcoming and hosting customers in the dealership and ...

New

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

ON

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous receptionist or typist experience needed. Just a willingness ...

HTM Insurance Company

Receptionist

Cobourg, ON · On-site

CA$44K - CA$66K/mo

Receptionist HTM Insurance Full-Time | Monday to Friday, 8:30 a.m. - 4:30 p.m. Salary: $44,000 - $66,000 per year Reports to: Compliance Officer Location: Cobourg - ON SITE - Essential position in ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Ontario

Virtual Receptionist information

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Ontario?

The most popular types of Receptionist jobs in Ontario are:

What are popular job titles related to Virtual Receptionist jobs in Ontario?

For Virtual Receptionist jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Ontario look for?

The top searched job categories for Virtual Receptionist jobs in Ontario are:

What cities in Ontario are hiring for Virtual Receptionist jobs?

Cities in Ontario with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Receptionist

Community Development Council Durham

Ajax, ON

$43K/yr

Full-time

Posted 3 days ago

New

Job description

Job title: Receptionist - 6 Months Contract
Department: Welcome Centre and Immigrant Services - Ajax 
Reports to: Manager, Welcome Centre and Immigrant Services - Ajax   
Hours of work: 8:30 a.m. to 4:30 p.m.

Job purpose

The Receptionist will be the first point of contact responsible for attending to visitors and dealing with client inquiries both on the phone and face-to-face. In this position you will be required to provide information to clients regarding the organization's services. The successful incumbent will be required to perform a variety of clerical and administrative tasks in order to support and ensure that services are provided in an effective and efficient manner.
Company Overview

The Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for over 50 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more information.

Duties and responsibilities

Administrative Support

  • Ensure established service standards and customer service excellence is maintained
  • Assist with Centre Marketing
  • Communicate and liaise with Centre partners and community agencies regarding programs and client records
  • Assist with developing and implementing administrative practices to increase efficiency and enhance customer service
  • Assist the Centre Manager with the update and maintenance of a centralized Welcome Centre filing and database management system
  • Compile statistical reports, information on intake, service activity, and provide to Centre Manager on a monthly basis or when requested
  • Draft and format correspondence and memos
  • Assist with producing and maintaining form templates for Centre use as required
  • Assist with coordinating use of special equipment (e.g. laptops, projectors, etc.)
  • Assist to ensure the onsite Welcome Centre's promotional materials and virtual platforms are maintained and updated
  • Set up meeting rooms and offices for workshops, meetings, etc. ensuring all required equipment and meeting supplies are available
  • Prepare and maintain client appointments on behalf of Centre partners
  • Assist with minute taking at meetings as requested by Centre Management 
  • Participate in promoting positive workplace culture through committee membership and agency activities

Client Service Support 

  • Assist with training and support to ensure a welcoming environment at the Welcome Centre and CDCD.
  • Conduct data entry, client tracking, database maintenance, and overall statistics collection.
  • Respond to service users' and volunteer inquiries via telephone, email and in-person and forward to appropriate staff.
  • Provide information on agency services, schedule appointments, and keep accurate intake records.
  • Conduct initial screening and direct clients to appropriate internal and external services. 
  • Coordinate the smooth flow and collection of initial client contact details. 

  • Client Service Support 

Skills and Abilities 

  • Superior communication skills, oral and written proficiency in English. 
  • Working knowledge of French would be a strong asset.
  • Excellent interpersonal/customer service skills including excellent telephone manner.
  • Proficiency in MS Office Applications: Word, Excel, PowerPoint, Publisher, Outlook, Access, Internet. 
Additional Requirements

  • Ability to take initiative and work independently.
  • Excellent organizational and time-management ability to multi-task in a fast-paced environment.
  • High level of energy and a positive attitude. 
  • Demonstrate a non-judgmental and positive approach to challenges. 
  • Ability to take initiative and be a strong self-starter who takes responsibility and is accountable for actions/decisions. 
  • Results oriented, proactive, and resourceful with a quality-standards approach.
  • The Receptionist/Administrative Assistant will need to be flexible regarding assigned work hours and location
  • This role may include a rotation of schedule; timings could include: 8am to 4pm / 8:30am to 4:30pm / 10:30am to 6:30pm / 1:00pm - 9:00pm 
Core Competencies

Valuing Diversity and Social Change
Supports and promotes an environment that holds opportunities for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, religion, sex, sexual orientation, age, family status, or disability; fosters a climate of inclusion, where diverse thoughts are freely shared and integrated. Understands social justice; all groups and individuals receive fair treatment and an equitable share of the benefits of society.    
Culturally-Sensitive
Recognizes, understands, and applies attitudes and practices that are sensitive to and appropriate for people with diverse cultural socioeconomic and educational backgrounds, and persons of all ages, genders, health status, sexual orientations and abilities. 

Job Specific Competencies

Customer Focus
Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service. 
Interpersonal Skills
Ability to deal cooperatively with other staff, volunteers, funder agencies and other government and community organizations. Actively listens to the client's and employee needs.  

Oral and Written Communication Skills 
Demonstrates proficient abilities to develop high-quality written reports and expresses excellent communication skills when dealing with clients and employees.

Organization and Time Management  

Capable of organizing files and printed reports in an effective manner that allows easy access and to obtain. Plans effective ways to use time in order to accomplish job duties in a timely behavior.  

Problem Solving
Ability to address a problem and facilitate ways in which to solve the issue. Potential to assist people with problems they may have and plan ways in which to help solve the concern.

Accountability

Takes responsibility for actions and mistakes; reliable; accomplishes goals, completes tasks, and meets deadlines or gives reasonable notice and explanation; is productive while maintaining accuracy and quality; acts in an honest, trustworthy and respectful manner; is punctual; follows through on commitments made. 

Ability to work in a team environment and independently

Has a strong capability to work in a team environment, as well as work on individual tasks that support that overall Centre.   

Qualifications

  • High School diploma and/or post-secondary education.  
  • Knowledge of administrative and clerical procedures.
  • Three years related experience in non-profit sector/Employment Resource Centre/community services.  
  • Experience working with people from various cultural, ethnic, and socio-economic backgrounds.
  • Proficiency in the use of computer programs for: Word Processing, Databases, Spreadsheets, E-mail, Internet and Marketing & Newsletter publication.
  • Strong proficiency in the use of virtual platforms such as MS Teams and Zoom
  • Ability to take initiative and be a strong self-starter who takes responsibility and is accountable for actions/decisions
  • Results oriented, proactive, and resourceful with a quality-standards approach
  • Able to create and navigate excel spreadsheets and Access Database
  • Good organization skills 

  • Proficiency in additional languages other than English would be a definite asset.

Special Conditions

The Receptionist will need to be flexible to attend to the Welcome Centre's evening and weekend extended hours as required. 

The Receptionist will work out of an office environment and will be required to lift up to 20 lbs. Prolonged sitting is required.   


APPLICATION PROCESS: Applicants are requested to submit their resume and a cover letter stating salary expectations, while outlining their strengths, experience and aptitude to fulfil the position requirements. 

Please submit applications to "Receptionist" at: https://communitydevelopmentcouncildurha.easyapply.co 

CDCD thanks all applicants for their interest; however, only those asked for additional information and/or selected for an interview will be contacted. 

CDCD is committed to providing equal opportunity to all employees. We strive to create a diverse and inclusive workplace that represents the cultural mosaic of the Durham Region and the communities we serve. We recognize the value that comes from the different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver our mission.

CDCD is strongly committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.

As an employer, CDCD has a duty to accommodate potential candidates throughout the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.
Employment Type: FULL_TIME

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