Virtual Qa Jobs (NOW HIRING)

Quality Assurance Manager

Transdev is hiring a highly professional Quality Assurance (QA) Manager to join our team in Las Vegas, Nevada. This is a highly responsible administrative position working within the Operations Department. An employee in a position allocated to this class must be able to exercise a high degree of independent judgment and initiative in planning, developing, and implementing projects and programs to ensure the location is meeting its contractual and quality obligations. The employee receives guidance and general direction but is expected to independently develop and administer the projects and programs assigned. Work in this area involves the use of a variety of software applications and will involve working with the operations, maintenance and safety departments.

Transdev is proud to offer:

• Competitive compensation package of minimum $75,000 – maximum $90,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, lifeinsurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on specific location policy. The above represents the standard Corporate Policy.

About the Position

The QA Manager will manage the Quality Assurance function and will act as a central point of contact for quality needs across the location. This person will also directtheintake,compilation,andintra/inter-departmentalcoordination,documentation, resolution, and reporting of quality management activities

Key Responsibilities:

• Ensure adherence to timeliness requirements for response, resolution, and reporting of complaints and grievances.
• Update and report activity to the management staff in a consistent and timely manner.
• Oversight of all data gathering, reconciliation, and reporting of contractual requirements.
• Ensuring that all submittals are accurate and submitted on time in accordance with the contract.
• Performs random audits of maintenance DVIR and quality checks of all records within the department. Also performs random audit checks of contract performance, i.e., Wash logs, fuel logs, etc.
• Performs random audits with Safety Manager of Department requirements, i.e. D&A Compliance, BOCT Logs and timely updates, etc.
• Organize systematic data collection and analysis in concert with other departments.
• Provide necessary data and information to assist with monitoring and coordination of quality improvement, credentialing, and service outcomes.
• Monitors and evaluates system data to determine contractor compliance; writes comprehensive contractor oversight reports.
• Monitors driver schedule adherence and on-time performance; monitors operator skills and appearance; performs operator credential checks.
• Develops evaluation criteria for projects, conducts evaluation studies and prepares reports.
• Ensures proper reporting is delivered in a timely manner to meet contractual requirements.
• Prepares, documents and is the project manager of audits from RTC, DOT and other entities.
• Subrogation and claims investigation and reporting.
• Coordinates projects through meetings, (virtual and in-person) correspondence and be able to make presentations (oral and written), when applicable.

Required knowledge, skills, and abilities:

• Knowledge of principles and practices of management and public administration.
• Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures.
• Knowledge of data processing principles, standards, and procedures.
• Ability to establish and maintain effective working relationships with associates, subordinates, public officials, other governmental agencies, and the general public.
• Ability to organize and prioritize work and work independently without direct supervision.
• Ability to express ideas clearly and concisely both orally and in writing. (individual and group settings).
• Ability to write policies, procedures, and standards.
• Ability to develop programs which effectively meet, desired objectives.
• Knowledge of DOT regulations, Vehicle OEM requirements, DMV policies and knowledge of the Americans with Disability Act and its impact on a public transit system.

Qualifications:

• Bachelor’s Degree is required.
• At least 5 years of public transit experience is required.
• At least 3 years of QA/QC Management experience is required.
• Must have experience with quality metrics reporting.
• Trapeze software experience is required.
• Computer literate/proficient in Microsoft suite. This includes excels, MS word, etc.
• Excellent written and verbal communication skills, as well as interpersonal skills.
• Must be able to effectively communicate with all levels of management including external partners.

Physical Requirements:

The essential functions of this position require the ability to:

• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by

and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Polic

Job Category: Management & Above

Job Type: Full Time

Req ID: 8178

Pay Group: QQP

Cost Center: 221

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.