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Virtual Qa Jobs in Florida (NOW HIRING)

Niagara Bottling LLC

QA Tech (Days)

Jacksonville, FL · On-site

QA Tech (Days) Responsible for executing corporate and plant specific Food Safety, Quality and ... Medical, including virtual care options * Dental * Vision * 401(k) with company match * Health ...

Niagara Bottling, LLC

QA Tech (Days)

Middleburg, FL · On-site

QA Tech (Days) Responsible for executing corporate and plant specific Food Safety, Quality and ... Medical, including virtual care options * Dental * Vision * 401(k) with company match * Health ...

Niagara Bottling, LLC

QA Tech (Days)

Jacksonville, FL · On-site

QA Tech (Days) Responsible for executing corporate and plant specific Food Safety, Quality and ... Medical, including virtual care options * Dental * Vision * 401(k) with company match * Health ...

Suffolk Construction

QA/QC Manager

Miami, FL

... plans, virtual care options for physical therapy and primary care, generous paid time off, 401k ... The Construction QA/QC Manager position is a primary role where an individual is directly ...

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All JobsQa JobsVirtual Qa JobsVirtual Qa Jobs in Florida

Virtual Qa information

What are the key skills and qualifications needed to thrive as a Virtual QA, and why are they important?

To thrive as a Virtual QA (Quality Assurance) specialist, you need a solid understanding of software testing methodologies, attention to detail, and typically a degree in computer science or a related field. Familiarity with test management tools like Jira, Selenium, and knowledge of automation frameworks or QA certifications (e.g., ISTQB) are often required. Strong problem-solving, communication skills, and the ability to work independently are essential for remote collaboration and effective issue resolution. These skills ensure the reliable delivery of high-quality software products and efficient identification and resolution of defects in virtual work environments.

What are some typical collaboration methods used by Virtual QA professionals when working with remote development teams?

Virtual QA professionals often collaborate with remote development teams through various digital tools and practices. Common methods include participating in daily stand-up meetings via video conferencing, using project management platforms like Jira or Trello to track testing progress, and communicating regularly through chat apps such as Slack or Microsoft Teams. Sharing real-time feedback, detailed bug reports, and test documentation is essential for maintaining clear communication. Effective virtual collaboration helps ensure issues are quickly identified and resolved, contributing to overall product quality.

What are Virtual QA jobs?

Virtual QA (Quality Assurance) jobs involve testing and evaluating software, websites, or applications remotely to ensure they meet quality standards and function as intended. Virtual QA professionals identify bugs, report issues, and may create test plans and documentation to help developers improve the product. These roles require strong attention to detail, analytical skills, and often familiarity with QA tools and methodologies. Working virtually, QA specialists communicate findings and collaborate with development teams online, making this a flexible option for many tech professionals.

What is the difference between Virtual Qa vs Virtual Tester?

AspectVirtual QaVirtual Tester
CertificationsQA certifications (e.g., ISTQB)Testing certifications (e.g., ISTQB, CSTE)
Work EnvironmentRemote, collaborative teams, quality assurance focusRemote, hands-on testing, bug identification
Industry UsageSoftware development, quality assurance teamsSoftware testing, quality control roles
Job FocusEnsuring product quality through process and documentationExecuting test cases and reporting bugs

Virtual Qa and Virtual Tester roles often overlap, but Virtual Qa emphasizes quality assurance processes and documentation, while Virtual Testers focus on executing tests and identifying bugs. Both roles are essential in software development and are frequently found in remote teams, often requiring similar certifications.

What are the most commonly searched types of Qa jobs in Florida? The most popular types of Qa jobs in Florida are:
What are popular job titles related to Virtual Qa jobs in Florida? For Virtual Qa jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Qa jobs in Florida look for? The top searched job categories for Virtual Qa jobs in Florida are:
What cities in Florida are hiring for Virtual Qa jobs? Cities in Florida with the most Virtual Qa job openings:
Virtual Qa jobs near you
Infographic showing various Virtual Qa job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 88% Full Time, 7% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.
QA SPECIALIST, LHIS

QA SPECIALIST, LHIS

Lakeview Household Insurance Solutions

Coral Gables, FL • Remote

Full-time

Posted 5 days ago

Job description

Overview

The Quality Assurance Specialist is responsible for evaluating the quality, consistency, and compliance of customer interactions and operational processes across the Insurance Agency. Through call monitoring, transaction reviews, quality assessments, and performance analysis, this role helps ensure an exceptional customer experience while supporting organizational goals.

The Quality Assurance Specialist partners closely with Sales, Service, Retention, Training, and Leadership teams to identify performance trends, coaching opportunities, compliance risks, and process improvements. This position serves as a trusted resource by providing objective feedback, actionable insights, and recommendations that drive continuous improvement across the organization.


Responsibilities
  • Conduct quality evaluations of sales and service interactions through live monitoring, call recordings, and transaction reviews.
  • Evaluate customer interactions for compliance with company policies, carrier guidelines, regulatory requirements, and quality standards.
  • Monitor and evaluate customer interactions handled by AI-powered virtual agents, identifying opportunities to improve conversation flows, customer experience, containment rates, and escalation accuracy.
  • Complete quality assessments accurately and document results within established quality management systems.
  • Monitor individual and team performance using quality monitoring tools and reporting systems.
  • Identify coaching opportunities, training needs, and recurring performance trends, and communicate findings to leadership and the Training team.
  • Participate in calibration sessions to ensure consistency and accuracy in quality evaluations.
  • Prepare, analyze, and present quality reports, metrics, and performance insights to managers and leadership.
  • Identify process improvement opportunities and provide recommendations to enhance quality, efficiency, compliance, and customer experience.
  • Maintain a working knowledge of insurance products, underwriting guidelines, agency procedures, and operational processes.
  • Partner with operational leaders to support quality initiatives, special projects, and continuous improvement efforts.
  • Maintain confidentiality and professionalism while handling sensitive employee and customer information.
  • Perform other duties as assigned.

Qualifications
  • Minimum two years of experience in Quality Assurance, Contact Center Operations, Insurance Operations, Training, or a related field.
  • Strong analytical skills with the ability to interpret performance data and identify trends.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong attention to detail with the ability to evaluate work objectively and consistently.
  • Ability to build collaborative relationships across departments and provide constructive feedback.
  • Proficiency with Microsoft Office applications, reporting tools, quality monitoring systems, and contact center technology.
  • Self-motivated with strong organizational, time management, and problem-solving skills.
  • High School diploma required.
Certifications, Licenses, and/or Registration          
  • Property & Casualty General Lines Agent License is preferred.  

#LI-Remote

Qualifications:
  • Minimum two years of experience in Quality Assurance, Contact Center Operations, Insurance Operations, Training, or a related field.
  • Strong analytical skills with the ability to interpret performance data and identify trends.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong attention to detail with the ability to evaluate work objectively and consistently.
  • Ability to build collaborative relationships across departments and provide constructive feedback.
  • Proficiency with Microsoft Office applications, reporting tools, quality monitoring systems, and contact center technology.
  • Self-motivated with strong organizational, time management, and problem-solving skills.
  • High School diploma required.
Certifications, Licenses, and/or Registration          
  • Property & Casualty General Lines Agent License is preferred.  

#LI-Remote

Education:UNAVAILABLEEmployment Type: FULL_TIME

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