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Virtual Peer Support Jobs in Tennessee (NOW HIRING)

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Virtual Peer Support information

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$9

$17

$26

How much do virtual peer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual peer support in Tennessee is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.62 per hour, depending on experience, location, and employer.

What is a virtual peer support?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the typical challenges faced in a virtual peer support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.

What are the key skills and qualifications needed to thrive in virtual peer support?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the most commonly searched types of Peer Support jobs in Tennessee? The most popular types of Peer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Peer Support jobs? Cities in Tennessee with the most Virtual Peer Support job openings:
Infographic showing various Virtual Peer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,233 per year, or $17.9 per hour.

Integrated Care Extender

HEALTH CONNECT AMERICA, INC

Cleveland, TN • On-site

$10.75 - $13.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Overview

REMOTE OPPORTUNITY

Candidate must reside within the state of Tennessee

Join Our Impactful Team at Health Connect America! 

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are - in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

The Integrated Care Extender supports Integrated Care Coordinators in delivering care coordination and management services through performing varying activities.

  • Performing general outreach, engagement, and follow-up with members
  • Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation)
  • Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing
  • Sharing information with the care manager and other members of the care team on the member's circumstances
  • Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services
  • Participating in case conferences
  • Support the care manager in assessing and addressing unmet health-related resource needs.
  • Document all efforts within the care manager platform (ONEcare) timely
  • Participate in virtual team meetings and be required to attend in-person training/meetings as determined by leadership
Qualifications
  • Requirements differ by state due to varying regulations and standards.

    TN:

    • Bachelor's Degree in any discipline required. Bachelor's Degree in human services related discipline preferred.

    NC:

    • Is at least 18 years of age
    • Has a high school diploma or equivalent
    • Meets one of the below requirements:
    • Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system
    • Be a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.
    • A parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member)
    • Has two years of paid experience performing the types of functions described in the "Extender Functions", with at least one year of paid experience working directly with the Tailored Care Management eligible population.

Be Well with HCA: 

  • We recognize the importance of self-care and work/life balance. 
  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 
  • Additional benefits include: 
  • Access to a Health Navigator 
  • Health Savings Account with company contribution 
  • Dependent Daycare Flexible Spending Account 
  • 401(k) Retirement Plan 
  • Benefits Hub 
  • Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Employment Type: FULL_TIME

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