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Virtual Overnight Jobs (NOW HIRING)

KeyBank

Business Banking Virtual RM

$27.40 - $41.83/hr

Job Summary The Business Banking Virtual Relationship Manager actively manages a portfolio of ... Travel * Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is ...

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How much do virtual overnight jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for virtual overnight in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What are Virtual Overnight jobs?

Virtual Overnight jobs refer to remote positions where employees work during overnight hours, typically outside of standard business times. These roles can include customer service, IT support, security monitoring, or healthcare assistance, and are performed from home or any remote location. Working virtually overnight allows businesses to provide 24/7 support to clients or maintain operations across different time zones. Such jobs often require strong self-motivation, the ability to work independently, and comfort with overnight schedules.

What are the key skills and qualifications needed to thrive as a Virtual Overnight Customer Service Representative, and why are they important?

To excel as a Virtual Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience with customer interactions, often supported by a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and call center systems is typically required. Exceptional time management, self-motivation, and the ability to remain calm under pressure help individuals stand out in this remote, late-shift role. These skills ensure that customers receive timely and effective support, maintaining company reputation and customer satisfaction during non-standard hours.

What is the difference between Virtual Overnight vs Virtual Day Shift?

AspectVirtual OvernightVirtual Day Shift
Work HoursTypically overnight hours, e.g., 10 PM - 6 AMStandard daytime hours, e.g., 8 AM - 4 PM
Work EnvironmentRemote, quiet, suited for night owlsRemote, active during daytime hours
Required CredentialsCustomer service or support experience, basic tech skillsCustomer service or support experience, basic tech skills
Industry UsageCommon in call centers, tech support, and customer serviceCommon in call centers, tech support, and customer service

The main difference between Virtual Overnight and Virtual Day Shift roles lies in their working hours. Virtual Overnight jobs are performed during nighttime hours, ideal for those who prefer working at night, while Virtual Day Shift roles occur during regular daytime hours. Both roles typically require similar skills and are used in remote customer support and tech support industries.

What are some common challenges faced by virtual overnight employees, and how can they be addressed?

Virtual overnight employees often encounter challenges such as maintaining alertness during late hours, balancing work-life boundaries, and ensuring effective communication with daytime teams. To address these, it's important to establish a consistent sleep routine, create a dedicated and comfortable workspace, and use collaboration tools that facilitate asynchronous communication. Regular check-ins with managers and proactive updates can also help bridge any gaps caused by differing schedules, ensuring smooth workflow and team cohesion.
More about Virtual Overnight jobs
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Virtual Overnight jobs near you
Business Banking Virtual RM

Business Banking Virtual RM

KeyBank

Remote

$27.40 - $41.83/hr

Full-time

Posted 16 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

Location:
For Those Who Work At Home, New York
***THE APPLICANT SHOULD RESIDE IN HUDSON VALLEY IN NEW YORK FOR FURTHER CONSIDERATION***
Job Summary
The Business Banking Virtual Relationship Manager actively manages a portfolio of clients within the entry end of the Business Banking segment. They effectively manage the client relationship by selling and promoting a broad array of financial products and services, providing pertinent financial information to clients and identifying/referring cross-marketing opportunities to meet the clients' need and become their trusted advisor. They develop strategic relationships with Key lines of business in order to effectively refer business and leverage partnerships to deepen and enrich the client experience and increase client engagement and retention. The Business Banking Virtual RM actively engages partners to mitigate client run off within portfolio.
Essential Functions
  • Maintain and manage an assigned client portfolio of Business Banking Small Business clients in an effort to grow and retain the banking relationship(s).
  • Proactively call on a portfolio of assigned clients within set interval periods to address service or business-related needs.
  • Promote and cross-market products and services to clients by keeping clients informed of products, services, special promotions, and providing appropriate financial solutions via consultative review and proactive contact.
  • Make joint calls with partners to enhance their selling skills and uncover consumer opportunities, as well as engage Business Banking RMs, Branch Managers, and/or other specialty partners on role assigned sales opportunities.
  • Review financial statements, assess credit lines, and renew loans.
  • Identify opportunities to lend in the form of a business loan and complete associated lending responsibilities.
  • Aggressively maintain client retention and mitigate profitable client run-off.
  • Responsible for various operational tasks while acting as a bank advocate and advisor to the client.
  • Manage all administrative tasks associated with client portfolio to ensure all clients are within bank compliance.
  • Embrace a virtual team model and enhance the professional atmosphere that leads to a successful sales environment.
  • Strategically manage unprofitable and/or anticipated exiting client relationships.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • Associate's Degree or equivalent experience (required)

Work Experience
  • 1+ years In a comparable or skill transferrable role, demonstrating strong customer service & selling skills (required)
  • 1+ years Extensive financial services experience, in business/commercial banking, with a thorough understanding of the regulatory and competitive environment, key industry players, economic drivers, and operating issues (required)
  • Small Business lending experience (required)

Skills
  • Ability to build trust by taking a client-centric approach.
  • Deploys a long-term, innovative approach to problem-solving and decision-making with clients to build the relationship and generate solutions.
  • Demonstrates expertise within defined industry or geography (vertical/sub-vertical) and within product set.
  • Exhibits a relentless focus on creating and driving revenue growth and generating results.
  • Understanding of financial, operational, and strategic drivers of client organizations to provide relevant and impactful banking solutions.
  • Uses structured sales methodologies, principles, and practices without losing sight of the client and environment.
  • Understands Key's risk culture and effectively manages risk/reward trade-offs.
  • Maintain and nurture client relationships through regular communication and financial advice.
  • Understand and promote various banking products and services to meet client needs.
  • Independently package and present credit deals, ensuring thorough analysis and compliance with lending policies.

Core Competencies
  • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands
  • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel
  • Occasional travel to include overnight stay.

COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $27.40 - $41.83 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 05/21/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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