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Virtual Operations Manager Jobs in Massachusetts

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

GEODIS

Operations Manager - Final Mile

Stoughton, MA · On-site

$70K - $80K/hr

OPERATIONS MANAGER - FINAL MILE Who We Are: GEODIS specializes in unlocking business value in a ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

GEODIS

Operations Manager- Final Mile

Canton, MA

$50K - $60K/hr

Operations Manager- Final Mile Who We Are: GEODIS specializes in unlocking business value in a ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

GEODIS

Operations Manager- Final Mile

Canton, MA · On-site

Operations Manager- Final Mile Who We Are: GEODIS specializes in unlocking business value in a ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

American Logistics Authority

$1.8K - $3.5K/wk

Manage shipment schedules and ensure on-time delivery * Track, organize, and record shipment ... Collaborate with a professional virtual operations team Qualifications: * Excellent communication ...

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Virtual Operations Manager information

What are the typical daily responsibilities of a Virtual Operations Manager?

A Virtual Operations Manager's daily responsibilities often include supervising remote teams, monitoring project progress, optimizing digital workflows, and ensuring performance targets are met. You may spend your day coordinating virtual meetings, analyzing key operations metrics, resolving team issues, and liaising between various departments. This role also involves identifying process improvements, implementing best practices, and supporting team members with training and resources. By effectively managing these tasks, Virtual Operations Managers are essential to keeping remote operations smooth and successful.

What are the key skills and qualifications needed to thrive in the Virtual Operations Manager position, and why are they important?

To thrive as a Virtual Operations Manager, you need strong leadership, project management, process optimization abilities, and ideally a bachelor’s degree in business or a related field. Experience with remote collaboration platforms, workflow management tools, and certifications such as PMP or Six Sigma are commonly expected. Excellent communication, problem-solving, and adaptability are valued soft skills in this role. These capabilities ensure efficient virtual team coordination, seamless operations, and the successful achievement of organizational objectives.

What is a Virtual Operations Manager job?

A Virtual Operations Manager oversees and coordinates business operations remotely, ensuring efficiency and productivity. They handle tasks such as workflow optimization, team management, process improvement, and performance monitoring. Using digital tools, they collaborate with teams, track key metrics, and implement strategies to enhance operations. This role is essential for businesses with remote or distributed teams, helping streamline processes and maintain smooth daily operations. Successful Virtual Operations Managers possess strong leadership, communication, and problem-solving skills.

What are the most commonly searched types of Virtual Operations jobs in Massachusetts? The most popular types of Virtual Operations jobs in Massachusetts are:
What are popular job titles related to Virtual Operations Manager jobs in Massachusetts? For Virtual Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Virtual Operations Manager jobs in Massachusetts look for? The top searched job categories for Virtual Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Virtual Operations Manager jobs? Cities in Massachusetts with the most Virtual Operations Manager job openings:
Virtual Operations Manager jobs near you
Operations Manager

Operations Manager

XRHealth

Boston, MA • On-site

Full-time

Posted 10 days ago

Job description

Operations Manager
Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services
About XRHealth
XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services - enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.
Role Summary
We're looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You'll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.
First 90 Days
This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You'll be responsible for mapping out both organizations' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.
Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications
Required:
  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:
  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM-5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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