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Virtual Operations Manager Jobs in Massachusetts

XRHealth

Operations Manager

Boston, MA · On-site +1

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We\'re looking for an Operations Manager to own and ...

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ...

One Medical

Operations Manager

Boston, MA · On-site

$67K - $102K/yr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity: We're seeking an Operations Manager to help transform primary care delivery and ...

GEODIS

Operations Manager- Final Mile

Canton, MA · On-site

$50K - $60K/hr

Operations Manager- Final Mile Who We Are: GEODIS specializes in unlocking business value in a ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

GEODIS

Operations Manager- Final Mile

Canton, MA · On-site

Operations Manager- Final Mile Who We Are: GEODIS specializes in unlocking business value in a ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

American Logistics Authority

$1.8K - $3.5K/wk

Manage shipment schedules and ensure on-time delivery * Track, organize, and record shipment ... Collaborate with a professional virtual operations team Qualifications: * Excellent communication ...

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Virtual Operations Manager information

What are the typical daily responsibilities of a virtual operations manager?

A Virtual Operations Manager's daily responsibilities often include supervising remote teams, monitoring project progress, optimizing digital workflows, and ensuring performance targets are met. You may spend your day coordinating virtual meetings, analyzing key operations metrics, resolving team issues, and liaising between various departments. This role also involves identifying process improvements, implementing best practices, and supporting team members with training and resources. By effectively managing these tasks, Virtual Operations Managers are essential to keeping remote operations smooth and successful.

What are the key skills and qualifications needed to thrive as a virtual operations manager?

To thrive as a Virtual Operations Manager, you need strong leadership, project management, process optimization abilities, and ideally a bachelor’s degree in business or a related field. Experience with remote collaboration platforms, workflow management tools, and certifications such as PMP or Six Sigma are commonly expected. Excellent communication, problem-solving, and adaptability are valued soft skills in this role. These capabilities ensure efficient virtual team coordination, seamless operations, and the successful achievement of organizational objectives.

What does a virtual operations manager do?

A virtual operations manager oversees and coordinates business processes, team activities, and project execution remotely. They use tools like project management software and communication platforms to ensure efficiency, manage workflows, and support organizational goals from a remote setting.

What is a virtual operations manager?

A Virtual Operations Manager oversees and coordinates business operations remotely, ensuring efficiency and productivity. They handle tasks such as workflow optimization, team management, process improvement, and performance monitoring. Using digital tools, they collaborate with teams, track key metrics, and implement strategies to enhance operations. This role is essential for businesses with remote or distributed teams, helping streamline processes and maintain smooth daily operations. Successful Virtual Operations Managers possess strong leadership, communication, and problem-solving skills.

What are the most commonly searched types of Virtual Operations jobs in Massachusetts? The most popular types of Virtual Operations jobs in Massachusetts are:
What are popular job titles related to Virtual Operations Manager jobs in Massachusetts? For Virtual Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Virtual Operations Manager jobs in Massachusetts look for? The top searched job categories for Virtual Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Virtual Operations Manager jobs? Cities in Massachusetts with the most Virtual Operations Manager job openings:
Virtual Operations Manager jobs near you
Infographic showing various Virtual Operations Manager job openings in Massachusetts as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution.

Operations Manager

XRHealth

Boston, MA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager

Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM–5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services

About XRHealth

XRHealth is a fully remote telehealth company delivering care across physical therapy, occupational therapy, speech-language pathology, mental health, and nurse practitioner services — enhanced by virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations.

Role Summary

We\'re looking for an Operations Manager to own and optimize the systems that run our clinic day-to-day. This role is responsible for managing our operational tech stack, building and maintaining integrations between systems, and ensuring our workflows scale efficiently as we grow. You\'ll be the go-to person for how our tools talk to each other and how our operational processes run smoothly.

First 90 Days

This role will immediately step into a high-impact project: planning and executing the systems merger following a recent acquisition. You\'ll be responsible for mapping out both organizations\' operational tech stacks, identifying overlaps and gaps, and leading the integration of systems (CRM, EHR, billing, and related platforms) into one unified operating environment.

Key Responsibilities
  • Own day-to-day administration of core operating systems, including CRM (HubSpot), EHR, billing, and scheduling platforms
  • Design, build, and maintain integrations between HubSpot and other systems (EHR, billing, payroll, communication tools, etc.)
  • Monitor system performance, troubleshoot issues, and coordinate with vendors to resolve technical problems
  • Develop and document standard operating procedures for system usage across teams
  • Identify opportunities to automate manual/tedious workflows and reduce operational bottlenecks
  • Partner with clinical, billing, and RCM teams to ensure systems support accurate documentation and billing workflows
  • Manage user access, permissions, and onboarding/offboarding within operational systems
  • Track and report on key operational metrics using existing dashboards and tools
  • Serve as project lead on new system rollouts or major platform changes
  • Maintain data integrity and consistency across integrated platforms
Qualifications

Required:

  • 3+ years of experience in an operations management or systems administration role
  • Hands-on experience with HubSpot (CRM administration, workflows, automations)
  • Demonstrated experience building/managing integrations between multiple software systems (e.g., via native integrations, Zapier, APIs, or middleware)
  • Strong troubleshooting skills and comfort working directly with vendors on technical issues
  • Excellent organizational skills and ability to manage multiple systems/projects simultaneously
  • Clear, direct communicator, comfortable documenting processes for non-technical teams

Preferred:

  • Experience in healthcare, telehealth, or a regulated services industry
  • Familiarity with EHR platforms and healthcare billing workflows
  • Experience with financial/ops tools such as NetSuite, Rippling, or similar platforms
  • Based in or near Needham, MA
Logistics
  • Full-time, 9:00 AM–5:00 PM EST
  • Location: Needham, MA area strongly preferred. Remote is acceptable.

XRHealth is an equal opportunity employer.

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