Virtual Operations Assistant Jobs in Milwaukee, WI

Summary: Rogers Behavioral Health is a not-for-profit behavioral health system with a long history. For over 100 years we have been providing top quality psychiatric services to our patients and performing cutting edge research and are one of the leading healthcare providers in our field. RBH offers adults, as well as child and adolescent patients in our communities, the ability to receive care at multiple level of services including: inpatient, residential, partial hospitalization, intensive outpatient and outpatient services. The three primary hospitals are located in Wisconsin, and numerous clinics spread from coast to coast in Wisconsin and 9 other states, including California, Colorado, Florida, Georgia, Illinois, Minnesota, Pennsylvania, Tennessee, and Washington. In this role, with the support of the collaborating physician, the provider will serve as a team leader in our patient care model, which is based on a multi-faceted treatment team methodology. AHP's have the opportunity to work in one or more levels of care, in both a live and virtual environments, as well as support patient admissions, protocol development, quality assurance and peer review evaluations. Services: Attend Patients at the Site: AHP will be expected to attend patients and assist with patient coverage at the locations assigned by Employer, this may include multiple locations, multiple levels of care or providing virtual services to sites within the scope of AHP licensure. Conduct medication management sessions with patients Conduct patient psychiatric evaluations and assessments Conduct history and physical Create patient treatment plans and manage updates Perform patient and family education Participate in team and unit meetings Create discharge plan creation Participating in the established call schedule Complete all charting and documentation within 24 hours Serve as attending provider for assigned units Round on patients as required Medication education with nursing staff Inservice treatment team, as needed Meet patient productivity standards Complete all coding and documentation standards in compliance within organizational expectations Attend the Medical Staff meeting and the Medical Staff Executive Committee meeting Additional Job Description: Payor Relations: Assist in developing and maintaining positive working relationships with all contracted payors Review of all denials of service from all payors that are deemed for medical reasons Interface with referring parties, the psychiatrist, primary care AHP, to coordinate care, aftercare Market Employer as appropriate, to include off-site meetings and marketing activities Review potential admissions, pending cases, and declined admissions, as needed, to assure Employer policy execution and compliance with EMTALA Advocate: Serve an advocate for the organization. AHP will provide support, information, education and services Participate in Employer's quality assurance and performance improvement activities and meetings Take an active role in identifying new program development opportunities for patient care services and Employer Participate in community education of behavioral health issues Admissions Support: Provide initial placement recommendations based on admitting criteria, clinical parameters, medical history and documentation obtained through screening process provided by prospective patient or representative, as is permitted under the medical staff bylaws based on scope of licensure. Review and evaluate completed admission screenings to determine appropriate program, level of care, and mode of delivery for prospective patient Communicate professionally and accurately Refer to and work with other departments and agencies as needed Report pertinent data to the attending provider and others on the team Prioritize effectively and consistently in situations requiring immediate attention versus postponement Immediately communicate difficult problems with referents Develop and maintain relationships with medical staff and other providers across RBH for ongoing re-review or other case communication Physical/Mental Demands: Must have excellent interpersonal skills and ability to resolve conflict Ability to use initiative and judgement to organize, plan activities, formulate policies, delegate responsibility and make decisions affecting diagnosis and treatment of patients Must be able to relate to people in a manner to win their confidence and establish rapport Must be flexible to adjust to changing conditions, programs and various details of the position Verbal and hearing ability required to interact with patients and employees Numerical ability required to maintain records and operation a computer Must be able to read and communicate through written, verbal and auditory skills and abilities Position requires walking, sitting and standing Work is performed inside the building and is physically light Lifting is moderate; must be capable of lifting a minimum of 20 pounds Reaching, handling, grasping and manual dexterity are necessary to operate various office equipment Physically/Mentally able to perform job duties as verified by a physical exam by a licensed AHP, per post-employment Physical Education/Training Requirements Physical Education/Training Requirements: Be licensed in the state as a Nurse Practitioner Board-eligible AHP Board certification preferred Graduate of an accredited college or university Successful completion of required practical training as required by graduating educational institution and licensing body in the areas of psychiatry Two or more years experience working as a provider in another licensed hospital or clinic, preferred Leadership and/ or supervisory experience in a behavioral health organization is preferred Experience with process improvement implementation preferred Nurse Practitioner - Cert With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com) ABOUT ROGERS BEHAVIORAL HEALTH: Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S. The System also includes Rogers Behavioral Health Foundation which supports patient care, programs, and research; and Rogers InHealth an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org. EOE/MFDV Equal Employment Opportunity – Rogers Behavioral Health #J-18808-Ljbffr