Virtual Operations Assistant Jobs in Kitchener, ON

Department: Experiential Learning
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 09/21/2026 to 10/29/2027 
Temporary Absence of the Regular Incumbent 

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
Career Opportunities (sapsf.com) 

General Purpose

The Student Employment Administrator is a member of the Employment Services & Systems (ES&S) unit within the Experiential Learning Hub. ES&S is responsible for employment services for students, as well as the maintenance and use of the Experience Guelph system, an experiential learning management platform. The ES&S team works with thousands of employers who post and hire U of G students annually for 6,000+ co-op students from over 60 co-op programs, as well as all regular U of G students and new graduates.

This role is one of four positions that co-ordinate the employment portion of the recruitment process for all co-op positions, including day-of interview support, follow-ups, offer submittal, and processing of job confirmations and re-appointments. In peak periods, this position could be responsible for overseeing almost 75 interviews in a single week.

Duties and Responsibilities

• Responsible for the co-op offers operation, which processes thousands of offers annually, providing guidance to employers on the use of Experience Guelph Rank & Offer module and responding to inquiries from students, etc.
• With almost 75,000 co-op job applications uploaded annually, works to assist students through the employment process, specifically offers,  and work records.
• Oversees and supports co-op interviews, which could be in-person, virtual or by telephone.
• Acts as the main contact for external employers during their time on campus interviewing, providing access to services, giving an overview of U of G's co-op interview and offer process, and resolving any employer issues.
• Troubleshoots day-of in-person interview conflicts, such as students failing to arrive for their interview, and arranges a new interview time, if desired by the employer.
• Administers the booking of multiple interview rooms in the EL Hub, ensuring employers have an appropriate space to conduct interviews.
• Engages with each employer to determine their hiring needs following interviews by conducting follow-ups, which could include conversations regarding compensation options, gathering and communicating sensitive information to/from students and employers, etc.
• Processes over 2,000 job confirmations and re-appointments at a minimum annually.
• Reviews co-op work records (4,000+ annually) for completion, updating student work information based on pre-determined data integrity rules and regulations.

Requirements

• Two (2) year Community College Diploma in Human Resources or Business Administration or a related field along with at least one (1) year of related administrative experience, preferably in roles focusing on Human Resources or post-secondary education. A relevant combination of education and experience may be considered.
• Experience working with systems and databases; previous use of an Orbis-based software is considered an asset.
• Advanced knowledge of Microsoft Office programs (Word, Excel, Office 365) and web conferencing tools (MS Teams, Zoom, Skype, etc.)
• A high degree of accuracy and attention to detail, along with outstanding written and oral communication skills is required.
• Ability to work with a variety of stakeholders (employers, students, faculty, and colleagues) using tact and diplomacy during interactions.
• Capable of working both independently and collaboratively in an extremely high-paced and often stressful environment with the ability to maintain efficiency while multi-tasking competing demands.
• Excellent personal judgement, organizational and communication skills, and problem-solving ability in order to multitask and prioritize duties while dealing with interruptions and competing deadlines.

* This is a multi-incumbent role meant to serve all co-op programs and be cross trained to provide back-up and relief to other members of the ES&S team.

Employee Type: Temporary covering regular incumbent
Position Number: 10114013 
Classification: USW, Local 4120 Salary: Band 4

USW Local 4120 Wage Grid

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 08/31/2026  
Closing Date: 09/07/2026