Virtual Observer Jobs (NOW HIRING)

**This position is located in Roanoke, VA at Carilion Clinic Parkview. This position is not a work from home position**

This position is eligible for a bonus when successful candidate meets applicable guidelines and for external hires only.

This position is full time working the day/evening/night shift with every other weekend and rotating holidays

If you want to learn more about being a Virtual Monitor Tech at Carilion or hear testimonials from current Virtual Monitor Techs, please watch thisVIDEO.

This position is full time, working day/evening/night shift with every other weekend and rotating holidays

• Assures continuity of patient care.

• Responds to all monitoring alarms, identifies abnormalities, interprets cardiac arrhythmias, triages actionable events, evaluates trends, notifies the nurse according to alarm management protocols, adjusts alarm parameters per procedural guidelines, and documents significant occurrences for the medical record.

• Ensures safe patient monitoring by ensuring alarms are kept on with appropriate limits in accordance with Clinical Alarm Standards; responding immediately to life-threatening arrhythmias notifying the appropriate response team within 1 minute; recognizing changes in ST segments, QT intervals, SpO2 waveforms, and BP measurements immediately communicating abnormal findings to the nurse; following Leads Off protocol documenting patients whereabouts throughout the monitoring period. Continuously observes cardiac monitor and patient status for assigned Cardiac monitored patients.

• Interprets cardiac rhythm with strips at defined intervals and documents in Electronic Medical Record per departmental policy.

• Documents any changes in rhythm with strips and reports immediately reports changes to licensed staff. Maintains shift documentation, keeps monitoring team informed of patient's cardiac rhythm activities, provides unit hand-off report before leaving the monitoring station.

• Orients new employees and may provide guidance to volunteers, students, support or contract staff.

• Consistently deliver the best in customer service and patient care. As a team member, demonstrate respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.

• May assist with patient transport to procedural an/or inpatient area depending upon work location.

• May perform continuous video monitoring of patients for any potential safety risks and providing immediate intervention via direct communication into the patient room as well as to the unit nursing staff.

• Provides virtual observation of identified at-risk patients under the supervision of a registered nurse, with the primary purpose of keeping the patient safe.

• Provides verbal redirection to patients as needed.

• Documents in the electronic medical record per policy, procedure, and guidelines.

• Notifies appropriate inpatient staff, in real time, of changes in patient condition or behavior, accidents, incidents, or any other observed events of concern.

• Actively observes and maintains an uninterrupted line of sight with the patient at all times.

• Maintains patient safety at all times.

• Communication commonly occurs with persons who have similar or different functions inside or outside the organization.

• Makes decisions based on confidential information. Appropriately shares information in performance of job.

• Work involves application of basic knowledge and advanced skills or patient care. Resolves most issues and problems but refers the most complex issues and problems to supervisor. Impact of the work is limited to department or service line.

• Requires substantial computer work while in a seated or standing position in performance of duties. Also utilized advanced technical equipment as needed.

• Stressful environment due to potential for life and death situations, fast paced environment, and multiple competing priorities.

• Follows set guidelines and precedents in the exercise of activities dealing with compliance .

• Demonstrates knowledge of the principles of life span growth and development. Observes and documents data reflective of the patients' status, interprets the appropriate information needed to identify each patient's requirements relative to his or her age and specific needs, and provides the care needed as described in departmental policies and procedures.

Education: High school diploma or equivalent education required.

Licensure, certification, and/or registration: Cardiac Monitoring course or successfully challenge (if eligible).

Life Support: AHA BLS-HCP required within 60 days of hire.

Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills required.Must successfully complete orientation and competency validation for position. Must complete Basic computer skills and knowledge of word processing and spreadsheet software preferred.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training