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Virtual Observer Jobs in Arizona (NOW HIRING)

Virtual Patient Companion

Phoenix, AZ ยท On-site +1

$18.15 - $25.63/hr

The Virtual Patient Companion monitors patients located in multiple CommonSpirit Health facilities ... The patients have been identified as requiring observation on a continual basis in order to quickly ...

Virtual Patient Companion

Phoenix, AZ ยท On-site +1

$18.15 - $25.63/hr

To be successful in this role, you will: possess exceptional attentiveness and sharp observational ... virtual care model. * Continuously monitor patient behavior and vital signs remotely using video ...

To be successful in this role, you will: possess exceptional attentiveness and sharp observational ... virtual care model. * Continuously monitor patient behavior and vital signs remotely using video ...

To be successful in this role, you will: possess exceptional attentiveness and sharp observational ... virtual care model. * Continuously monitor patient behavior and vital signs remotely using video ...

To be successful in this role, you will: possess exceptional attentiveness and sharp observational ... virtual care model. * Continuously monitor patient behavior and vital signs remotely using video ...

To be successful in this role, you will: possess exceptional attentiveness and sharp observational ... virtual care model. * Continuously monitor patient behavior and vital signs remotely using video ...

Administer, score, and interpret comprehensive speech-language assessments using approved tele-assessment tools and virtual observation protocols. * Participate in virtual multidisciplinary ...

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Virtual Observer information

What are the best companies for remote healthcare work?

For virtual observers and other remote healthcare roles, companies like UnitedHealth Group, CVS Health, and Humana are known for offering remote positions in healthcare monitoring and telehealth services. These companies often require relevant certifications and experience in healthcare or technology, and they provide flexible schedules suitable for remote work environments.

What are Virtual Observers?

Virtual Observers are professionals who remotely monitor activities, environments, or processes through digital platforms, often using video feeds or specialized software. They are commonly employed in healthcare, security, customer service, and workplace safety to ensure compliance with protocols, detect issues, and provide real-time feedback. Their role helps organizations maintain safety and efficiency without needing to have someone physically present at the location being observed.

How does a Virtual Observer typically interact with healthcare staff during their shift?

As a Virtual Observer, you play a crucial role in patient safety by monitoring multiple patients remotely via video feeds. You collaborate closely with onsite healthcare staff, such as nurses and patient care technicians, by promptly communicating any concerning behaviors or incidents you observe. Effective communication and clear reporting are essential, as you may need to alert the care team in real time to prevent falls, self-harm, or other safety risks. This collaborative approach helps ensure a safer environment for patients and supports the clinical team in delivering attentive care.

What is the difference between Virtual Observer vs Video Surveillance Operator?

AspectVirtual Observer
CertificationsTypically requires security or surveillance certifications, such as CCTV or security guard licenses
Work EnvironmentRemote, monitoring security footage via computer systems
Employer & IndustrySecurity firms, property management, or surveillance companies
Job FocusMonitoring multiple video feeds for suspicious activity, reporting incidents

The Virtual Observer and Video Surveillance Operator roles both involve monitoring security footage, often requiring similar certifications. However, Virtual Observers usually work remotely, focusing on overseeing multiple feeds from a distance, while Video Surveillance Operators may work on-site or in control rooms. Both roles are common in security industries, with overlapping skills but differing work environments and responsibilities.

What medical jobs are behind the scenes?

Behind-the-scenes medical jobs include roles such as medical coders, billers, and health information technicians who manage patient records and billing. These positions often require knowledge of medical terminology and coding systems like ICD-10 and CPT, and they typically work in office or hospital environments with regular schedules. They play a crucial role in healthcare administration and support clinical staff indirectly.

What are the key skills and qualifications needed to thrive as a Virtual Observer, and why are they important?

To thrive as a Virtual Observer, you need strong attention to detail, situational awareness, and familiarity with surveillance protocols, often supported by a background in security or healthcare monitoring. Proficiency in using remote video monitoring systems, incident reporting software, and secure communication platforms is typically required. Excellent communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills enable Virtual Observers to effectively detect and report safety risks or unusual activity, ensuring prompt intervention and maintaining a safe environment.

What is a good job for someone who is observant?

A virtual observer role is well-suited for someone who is observant, as it requires paying close attention to details, monitoring activities, and reporting findings remotely. Skills in attention to detail, good communication, and familiarity with monitoring tools or software are important for success in this position.

What is a virtual patient observer?

A virtual patient observer is a remote worker responsible for monitoring simulated or real patient scenarios, often in medical training or research settings. They typically use video feeds, software tools, and communication devices to observe, record, and report patient data or behaviors during simulations or clinical activities.
What cities in Arizona are hiring for Virtual Observer jobs? Cities in Arizona with the most Virtual Observer job openings:
Virtual Patient Companion

Virtual Patient Companion

Dignity Health

Phoenix, AZ โ€ข On-site, Remote

$18.15 - $25.63/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Job Summary and Responsibilities
This is an on-site position at our Care Base offices at 3033 N 3rd Ave, Phoenix, AZ.
This position is responsible for continually monitoring patients that have been identified as being at high risk of falling, elopement, elicit drug / alcohol use, disoriented/demented, pulling out lines/tubes. and/or other areas of potential concern. The Virtual Patient Companion monitors patients located in multiple CommonSpirit Health facilities across the United States. The patients have been identified as requiring observation on a continual basis in order to quickly identify circumstances that could impact their ongoing safety and care. Monitoring is executed from the CommonSpirit Health Care Base, utilizing live non-recorded streaming video equipment to ensure that patients are interacting with the environment in a safe and appropriate manner at all times.
Work Requires:
Ability to accurately recognize signs of patient agitation, impulsiveness, pulling at lines/tubes, and/or illicit drug or alcohol use
Capacity to take appropriate action and follow established protocols of notifying staff of patient safety concern(s) identified
Ability to establish and maintain effective communication channels with patients, colleagues, and bedside direct patient care staff.
Reporting potentially dangerous changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.
Knowledge of, or ability to learn, procedures, equipment, and terminology applicable to the operations of the assigned work unit
An Incumbent:
Monitors patients utilizing video observation platforms, and telecommunication tools
Follows proper channels of communication in handling routine and emergency situations
Follows established protocols/procedures
Has awareness of and strives to improve department metrics
Represents the core values of CommonSpirit Health during all interactions
  • Observes assigned patients by monitoring non-recorded streaming video equipment linked to a live feed from a camera situated in the patient's room or other hospital-specific video observation platforms
    Maintains continuous surveillance of assigned patients/rooms to ensure the patient is interacting appropriately with the care environment and surroundings; initiates communication with patients as appropriate.
    Communicates with bedside staff in a timely, professional, and courteous manner.
    Reports camera disruption or obstructions to the patient care team in a timely manner.
    Identifies changes in the patient's behavior and/or condition in accordance with established guidelines
    In response to observed changes in patient behavior, notifies care staff of:
    Increased agitation;
    Interacting inappropriately with care tools (e.g. IV pumps, lines, drains or airways);
    Attempts to leave bed/chair, etc; and
    Concerns for patient safety.
    Identifies inappropriate behavior from patient visitors and notifies care staff.
    Identifies and requests corrective action to be taken to address obstructed camera view.
  • Initiates timely communication with on-site clinical staff to report situations needing immediate and direct intervention to maintain patient safety and comfort
    Quickly notifies bedside care staff of changes using phone, communications system, cell phone, other communication device as necessary, or STAT alarm.
    Communicates with the patient/family in the room, quickly, professionally and with courtesy and kindness.
    Communicates any sub-optimal viewing conditions to bedside staff, suggests corrective action and determines whether a patient can be safely observed.
    Documents observations and subsequent actions taken to maintain timely and accurate record
    Conducts all calls on the recorded line as a method of documentation.
    Documents and reports adverse events following the established workflows.
    Documents events that are outside the standard adverse event criteria using the IRIS reporting system..
    Documents and reports system and/or equipment malfunctions to the appropriate party.
  • Maintains professionalism
    Establishes and maintains effective working relationships
    Assists with training, mentoring and on boarding of new team members.
    Maintains a neat and organized work environment; orders, stocks and replenishes supplies and equipment as necessary
    Handles incoming, outgoing and internal communications with courtesy and professionalism
    Participates in quality assurance/improvement initiatives and activities; participates in growth opportunities.
    Complies with all CommonSpirit Health Policies and Procedures
    Complies with CommonSpirit Health's core values
  • Performs other related duties as required

Job Requirements
Required
  • High School Graduate General Studies, or
  • High School GED General Studies, and
  • 3 years experience in direct patient care, must be recent (e.g., CNA, MA, LVN, etc.),

Preferred
  • 1-3 years Recent acute and subacute healthcare setting preferred.