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Virtual Live Chat Jobs in Virginia (NOW HIRING)

Allstate

Field Auto Adjuster - Springfield, VA

Springfield, VA · On-site +1

$67K - $90K/yr

... visits, virtual inspections, and written communication. No two days are the same-whether you're ... The Customer Service Expert - you'll live into Allstate's Claims Culture by caring, empowering, and ...

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All JobsLive Chat JobsVirtual Live Chat JobsVirtual Live Chat Jobs in Virginia

Virtual Live Chat information

See Virginia salary details

$11

$24

$33

How much do virtual live chat jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual live chat in Virginia is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.16 per hour, depending on experience, location, and employer.

What is a virtual live chat?

A Virtual Live Chat job involves providing customer service, support, or sales assistance to clients and customers via online chat platforms. Employees in this role typically respond to questions, resolve issues, and offer information in real-time, all through a chat interface rather than phone or in-person interactions. These jobs are often remote and require strong written communication skills, multitasking ability, and good problem-solving skills. Virtual Live Chat roles are popular among companies that want to offer quick, efficient support to their users.

What are the key skills and qualifications needed to thrive as a virtual live chat agent?

To thrive as a Virtual Live Chat Agent, you need excellent written communication, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with live chat software (such as Zendesk, LiveChat, or Intercom) and basic CRM systems is typically required. Strong problem-solving abilities, patience, and customer-focused empathy make someone excel in this role. These skills are crucial for efficiently resolving customer inquiries, maintaining a positive brand image, and ensuring customer satisfaction in a digital environment.

What are some common challenges faced by virtual live chat representatives, and how can they be managed effectively?

Virtual Live Chat representatives often encounter challenges such as handling high volumes of simultaneous chats, managing difficult or frustrated customers, and maintaining accuracy while working quickly. To succeed, it's important to develop strong multitasking skills, stay organized, and use available resources like canned responses and knowledge bases. Regular communication with your support team and ongoing training can also help you stay updated on product changes and best practices, making it easier to provide efficient, accurate support.

What is the difference between Virtual Live Chat vs Customer Service Representative?

AspectVirtual Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, online platform-basedOffice or remote, depending on employer
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and service sectors
Job FocusHandling online chats, providing instant supportHandling phone calls, emails, and in-person inquiries

Virtual Live Chat roles focus on online, real-time customer support via chat platforms, often remotely. Customer Service Representatives may handle various communication channels, including calls and emails, in diverse settings. Both roles require strong communication skills but differ mainly in their work environment and interaction methods.

What are the most commonly searched types of Live Chat jobs in Virginia?

The most popular types of Live Chat jobs in Virginia are:

What are popular job titles related to Virtual Live Chat jobs in Virginia?

For Virtual Live Chat jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Live Chat jobs in Virginia look for?

The top searched job categories for Virtual Live Chat jobs in Virginia are:

What cities in Virginia are hiring for Virtual Live Chat jobs?

Cities in Virginia with the most Virtual Live Chat job openings:

Virtual Live Chat jobs near you
Infographic showing various Virtual Live Chat job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,313 per year, or $24.2 per hour.

Licensed Clinical Social Worker (LCSW) - Remote Mental Health Counselor

Company Confidential

Newport News, VA • Remote

Full-time

Posted 17 days ago

Job description

Position Overview

Gotham Enterprises Ltd is seeking dedicated and licensed mental health professionals to join our team as Remote Mental Health Counselors. This full-time position allows you to maximize your potential while providing essential counseling services to a vibrant client base. As a mental health counselor, you will play a crucial role in fostering emotional well-being and helping clients navigate their mental health challenges from the comfort of your home.

About the Organization

At Gotham Enterprises Ltd, we are passionate about making mental health services accessible and convenient for individuals across the United States. We operate a detox center that prioritizes holistic approaches to mental health care, ensuring that our clients receive comprehensive support tailored to their needs. Our environment promotes professional growth, innovation, and a commitment to delivering quality care.

Work Environment

This role offers a fully remote work setting, providing you with the flexibility to set your own hours and manage your schedule effectively. You will have access to a secure, user-friendly online therapy platform designed for live video and text sessions, which simplifies the process of connecting with clients and delivering care. Our technology supports your focus on client interaction, minimizing administrative burdens and paperwork.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to address the psychological needs of clients, creating a safe and supportive environment for emotional exploration.
  • Guide clients in discussing their feelings and experiences to facilitate personal insights and development.
  • Serve as an advocate for clients, assisting them in defining realistic goals and supporting them through their journeys.
  • Assess clients’ mental health conditions in detail, formulating and implementing appropriate treatment plans that utilize evidence-based methodologies.
  • Continuously track client progress and adapt treatment approaches as necessary to ensure the most effective outcomes.
Patient Population / Client Focus

As a Remote Mental Health Counselor at Gotham Enterprises Ltd, you will work exclusively with a carefully screened population of stable adults who present with low acuity mental health concerns. This allows you to focus on providing quality counseling without the pressure of managing severe cases. Additionally, you have the opportunity to choose your preferred client demographics, ensuring you work exclusively with individuals who align with your therapeutic style and expertise. You will receive unlimited referrals, thereby optimizing your calendar for consistent work without the hassle of marketing.

Qualifications
  • A completed Master’s degree in Social Work, Mental Health Counseling, Psychology, or a related field.
  • Active and unrestricted licensure to practice independently as a Licensed Clinical Social Worker (LCSW).
  • Solid understanding of clinical assessment and treatment planning methodologies.
  • Demonstrated excellent interpersonal skills, showcasing empathy and a compassionate approach to client interactions.
  • Strong computer literacy, enabling effective use of our online therapy platform and virtual tools.
Preferred Experience

While candidates must possess a strong foundational background in mental health services, experience in remote counseling is desirable but not mandatory. We value exceptional qualifications and a commitment to client care over years of experience.

Compensation and Benefits
  • A competitive salary ranging from USD 90,000 to 104,000 per year, commensurate with hours worked.
  • An attractive sign-on bonus to welcome you to our team.
  • Weekly direct deposit to ensure timely and reliable pay.
  • For full-time counselors, a monthly healthcare stipend is provided to assist with health insurance costs.
Career Growth Opportunities

Joining our team opens the door to various professional development opportunities. We provide resources and support for continuous education, enabling you to stay updated on the latest practices in mental health care. Your role will evolve as you gain experience and build your client base, with pathways for advancement within our organization.

Why Join Our Team
  • Flexibility: Design your own working hours to maintain a healthy work-life balance and personalize your practice.
  • Client Focus: Immerse yourself in a practice that aligns with your therapeutic interests and client demographics.
  • Efficiency: Enjoy minimal administrative burdens, allowing you to concentrate fully on client care.
  • Prompt Onboarding: Our onboarding specialists will fast-track your credentialing process, enabling you to start seeing clients within 1-3 days.
Application Information

If you are a licensed mental health professional looking to make a meaningful impact in the field while enhancing your professional journey, we encourage you to apply. Please submit your resume today to seize this opportunity with Gotham Enterprises Ltd.

Apply