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Virtual Library Assistant Jobs in Pennsylvania (NOW HIRING)

The Part-Time Library Assistant at the John W. Jacobs Technology Center (JTC) provides direct ... Equipment includes but is not limited to 3d printer, inkjet printer, virtual/augmentedreality ...

Provide general reference and advisory services. Assist in collection development and maintenance. Plan, produce and promote library programs, presenting in-house and/or virtual programs as well as ...

The Multimedia Intern will assist in developing content that highlights Rodale Institute's research ... library. * Collaboration: Work closely with team members in both in-person and virtual settings ...

Ability to assist technical solutions and services across all environments and architectures ... on-prem, physical and virtual * Experience updating internal processes and procedures and ...

$12.50/hr

AND POSITION REQUIREMENTS The Libraries Strategic Technologies Department is seeking several ... Assisting patrons with our Virtual Reality and One Button Studio services. Requirements and ...

Help define gateway security requirements and implementation standards. * Assist with deploying and ... Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Lead and manage a mixed team of in-house employees, virtual assistants, and freelancers across all ... Build and maintain a library of on-brand photo assets * Copywriting & Ad Copy * Write compelling ad ...

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Virtual Library Assistant information

See Pennsylvania salary details

$11

$24

$33

How much do virtual library assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual library assistant in Pennsylvania is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.45 per hour, depending on experience, location, and employer.

How does a Virtual Library Assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a Virtual Library Assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a Virtual Library Assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
What are popular job titles related to Virtual Library Assistant jobs in Pennsylvania? For Virtual Library Assistant jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Virtual Library Assistant jobs in Pennsylvania look for? The top searched job categories for Virtual Library Assistant jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Virtual Library Assistant jobs? Cities in Pennsylvania with the most Virtual Library Assistant job openings:

Library Assistant

County of Chester, PA

West Chester, PA • On-site

$16.78/hr

Part-time

Posted 26 days ago


Job description

Salary: $16.78 Hourly
Location : Chester County Library - Exton, PA
Job Type: Part Time
Job Number: 04614
Department: Library
Division: Libraries P/T
Opening Date: 06/30/2026
Closing Date: Continuous
Weekly Hours: 12
Shift: Hours will vary including nights and weekends
Summary
*The start date for this position will not be until September 2026*
The Part-Time Library Assistant at the John W. Jacobs Technology Center (JTC) provides direct customer service at the main JTC and the Makerspace desks. Key duties at the JTC main desk include assisting the public and library staff in the use of computers, scanners, and printers. Key duties at the Makerspace desk include offering Makerspace equipment training, assisting customers with their maker projects, conducting Makerspace and/or STEM related workshops, and programs.
Additionally, the person in this position ensures that JTC computers, scanners, printers, and Makerspace equipment are in good working order, sets up the laptops and projector for public/library classes and programs, assists the usage of the projector and laptops, schedules library programs and workshops, proctors online exams, checks STEM Kits in and out of the library and performs other duties, tasks and special projects, as required.
This position requires excellent organizational and oral communications skills, flexibility, a genuine enjoyment of working with the public, a commitment to public service, and the ability to handle stressful situations. This position also requires the ability to demonstrate current PC proficiency including internet, email, and Microsoft Office skills. The person in this position must possess a strong computer troubleshooting skill set. High School Diploma or General Education Degree (GED), some college required. Previous customer service experience preferred.
All library positions require the following criminal background and child abuse clearances:
Report of criminal history from the Pennsylvania State Police (PSP); Child Abuse History
Clearance from the Department of Human Services (Child Abuse); and Fingerprint based
federal criminal history submitted through the Pennsylvania State Police or its authorized agent
(FBI).
All employees of the Chester County Library are considered a mandated reporter of suspected child abuse under the Child Protective Services Law (Title 23 Pa. C.S.A. Chapter 63).
Essential Duties
  • Staff the public service desk in the JTC/DMLM.
  • Respond to library customers' problems with computers and computer software including: printing, scanning, saving and sending documents, completing and submitting online forms and applications, and internet search.
  • Provide basic instructions to users on equipment operation and general software use.
  • Troubleshoot and handle minor repairs of scanners and printers.
  • Operate equipment in the DMLM and fulfill library customers' requests. Equipment includes but is not limited to 3d printer, inkjet printer, virtual/augmentedreality equipment, , VHS and cassette digitizing equipment, etc.
  • Assist in public computer workshops.
  • Set up equipment such as laptops and projectors.
  • Answer patron inquiries when possible, referlibrary customers to appropriate personnel for additional assistance when necessary.
  • Monitor and maintain printer supplies and maintain inventory of hardware.
  • Attend seminars, conferences, workshops, classes or lectures to enhance and maintain knowledge of trends and developments in technology services.
  • Perform duties and provide service in compliance with County and Library policies and procedures.
  • Maintain John W. Jacobs Technology Center and Digital Media Lab and Makerspace in a neat and orderly fashion.
  • Perform duties and provide service in compliance with County and library policies and procedures.
  • Check-in and check-out circulating STEM Kits.
  • Participate in community outreach initiatives and fulfill continuing education requirements.
  • Perform other duties, tasks and special projects, as required.

Qualifications/Preferred Skills, Knowledge & Experience
  • High School Diploma or General Education Degree (GED).
  • Basic office skills (typing, filing, answering phones, etc.).
  • Enjoys working with the public.
  • Ability to work independently or as part of a team to complete objectives
  • Creative, accurate and detail-oriented.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills
  • Problem-solving skills.
  • Interest in learning new technologies.
  • Ability to work effectively with people from diverse backgrounds
  • Considerable organizational and time management skills.
  • Criminal background check.
  • Child abuse clearance.
  • FBI clearance.
Preferred Skills, Knowledge & Experience:
  • Completion of a two- or four-year program from an accredited college or university in early childhood education, elementary education, or children's literature.
  • Experience working in a library with computerized systems.
  • General knowledge of library operations or the principles and practices of public library service.
  • Knowledge of Chester County Library policies, procedures, services and programs.

Additional Information
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
  • Basic to Intermediate Office Suite Skills, (Word, Excel, PowerPoint, and Explorer)
  • Basic to Intermediate OutLook skills (Email and Calendar)
  • Proficiency with Library's online catalog
  • Basic knowledge of Cloud technology.
  • Basic knowledge of Makerspace technologies.
Physical Demands:
While performing the duties of this position, the employee is frequently required to sit; walk; stand; bend at the waist while working; kneel, stoop, crouch or squat; talk or hear; handle and lift up to 25 pounds; push a cart of computer equipment that weighs up to 75 pounds; and spend extended periods of time viewing a computer monitor and operating a mouse and keyboard. Occasionally, the employee will need to work with arms above shoulders or reach above shoulder height.
The specific vision requirements for this position are as follows:
  • Close vision.
  • Color vision.
Work Environment:
  • The noise level in the work environment is generally quiet.
Other:
  • Ability to work extended hours and weekends on rotation, as necessary.
  • Library is open seven days a week (total of 65 hours).

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What is your highest level of education?
  • No formal Education
  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate or higher (includes Juris Doctorate and Medical Doctorate)

Required Question