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Virtual Google Chat Support Jobs in Arizona (NOW HIRING)

Virtual Teammate

Administrative Assistant

Glendale, AZ · On-site

$18 - $24/hr

... Virtual Administrative Assistant to support our daily administrative operations. Our ideal ... Proficiency with office software (Google Workspace, MS Office, Zoom, etc.) * Ability to work ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Google Contact Center AI (CCAI) * Google Intelligent Virtual Agent (IVA) * Voice Analytics and ... supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat ...

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

Google Contact Center AI (CCAI) * Google Intelligent Virtual Agent (IVA) * Voice Analytics and ... supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat ...

Nexora Talent

Client Support Specialist (Remote)

Phoenix, AZ · Remote

$17.75 - $24/hr

Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to ...

Colibri Group

Customer Service Administrator

Glendale, AZ · On-site

$17.75 - $23.50/hr

Answer virtual - student inquiries via chat support or phone support in a timely manner. * Accurate data entry of student information, and accurate maintenance of student and class records using a ...

Live the Dash Travel

Travel Support Advisor

Tucson, AZ · On-site

In this fully virtual role, you'll assist clients throughout their travel journey - from planning ... Provide assistance via phone, email, and chat to answer questions, resolve concerns, and offer ...

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All JobsGoogle Chat Support JobsVirtual Google Chat Support JobsVirtual Google Chat Support Jobs in Arizona

Virtual Google Chat Support information

What is the difference between Virtual Google Chat Support vs Virtual Customer Service Representative?

AspectVirtual Google Chat SupportVirtual Customer Service Representative
CredentialsBasic computer skills, familiarity with Google WorkspaceCustomer service experience, communication skills
Work EnvironmentOnline, chat-based support via Google ChatOnline, multi-channel support including chat, email, phone
Industry UsageTech companies, online service providersRetail, telecom, e-commerce
Search & Comparison IntentFocus on chat support roles within Google or tech firmsBroader customer service roles across industries

Virtual Google Chat Support primarily involves providing online assistance via Google Chat, often within tech or online service companies. In contrast, Virtual Customer Service Representatives handle customer inquiries across multiple channels, including chat, email, and phone, in various industries. While both roles require strong communication skills, Google Chat Support emphasizes familiarity with Google Workspace tools, whereas Customer Service Representatives may need broader customer service experience.

What are popular job titles related to Virtual Google Chat Support jobs in Arizona? For Virtual Google Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Google Chat Support jobs in Arizona look for? The top searched job categories for Virtual Google Chat Support jobs in Arizona are:
Virtual Google Chat Support jobs near you

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.