Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into ...
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$30 - $35/hr
Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into ...
Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.
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Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.
Phoenix, AZ · On-site
$18.50 - $21.50/hr
Live chat and digital guest engagement * Inbound phone and online sales support * Written and verbal communication excellence * Online order entry, tracking, and status updates * Product knowledge ...
Phoenix, AZ · On-site
$18.50 - $21.50/hr
Live chat and digital guest engagement * Inbound phone and online sales support * Written and verbal communication excellence * Online order entry, tracking, and status updates * Product knowledge ...
Tempe, AZ · On-site +1
$66K - $111K/yr
Develop and implement strategies to increase customer satisfaction, first call resolution, and live chat concurrency. * Service Escalations : Support Service Professionals and clients during ...
Tempe, AZ · On-site +1
$66K - $111K/yr
Develop and implement strategies to increase customer satisfaction, first call resolution, and live chat concurrency. * Service Escalations : Support Service Professionals and clients during ...
Chandler, AZ · On-site
$22 - $23/hr
S. Key Responsibilities Provide first-line technical support to internal users through phone and live chat. Troubleshoot basic issues related to MS applications and proprietary systems. Manage ...
New
Chandler, AZ · On-site
$22 - $23/hr
S. Key Responsibilities Provide first-line technical support to internal users through phone and live chat. Troubleshoot basic issues related to MS applications and proprietary systems. Manage ...
New
Chandler, AZ · On-site
$22 - $23/hr
Provide first-line technical support to internal users through phone and live chat. * Troubleshoot basic issues related to MS applications and proprietary systems. * Manage multiple live chats while ...
New
Chandler, AZ · On-site
$22 - $23/hr
Provide first-line technical support to internal users through phone and live chat. * Troubleshoot basic issues related to MS applications and proprietary systems. * Manage multiple live chats while ...
New
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Chandler, AZ · On-site
We are launching live phone and chat support while significantly expanding the size of the team. You will help lead the organization through this transition by building the operating rhythms ...
Chandler, AZ · On-site
We are launching live phone and chat support while significantly expanding the size of the team. You will help lead the organization through this transition by building the operating rhythms ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Be Seen First
Tempe, AZ · On-site
$21 - $26/hr
Respond to customer inquiries by phone, email, and live chat. * Identify customer needs and provide ... Product Knowledge & Support * Develop a strong understanding of company products and services ...
New
Quick apply
Be Seen First
Tempe, AZ · On-site
$21 - $26/hr
Respond to customer inquiries by phone, email, and live chat. * Identify customer needs and provide ... Product Knowledge & Support * Develop a strong understanding of company products and services ...
New
Tempe, AZ · On-site
$20.50 - $28.25/hr
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Tempe, AZ · On-site
$20.50 - $28.25/hr
Amazon MGM Studios Technology is looking for an experienced support leader to own and elevate ... live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ...
Description The Live Expert Service Desk Analyst will provide first and second tier technical ... Skills Windows 11, Phone Support, Chat Support, VPN, WIFI Top Skills Details Windows 11,Phone ...
Phoenix, AZ · On-site
$16 - $21.50/hr
... support through live chat, walk-ins, correspondence, calls, and email - Ensure compliance with State of Arizona tax policies and procedures - Utilize basic office and computer skills - Work a hybrid ...
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Phoenix, AZ · On-site
$16 - $21.50/hr
... support through live chat, walk-ins, correspondence, calls, and email - Ensure compliance with State of Arizona tax policies and procedures - Utilize basic office and computer skills - Work a hybrid ...
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
Phoenix, AZ · On-site
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
Phoenix, AZ · On-site
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...
... and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are ... Amazon offers a full range of benefits that support you and eligible family members, including ...
... and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are ... Amazon offers a full range of benefits that support you and eligible family members, including ...
SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple ... and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are ...
SDS is the heart of transportation across the Amazon Supply Chain network, supporting multiple ... and chat. Demonstrated ownership, customer obsession, and concise oral and writing skills are ...
$11.65 - $14.15
2% of jobs
$14.15 - $16.66
11% of jobs
$18.06 is the 25th percentile. Wages below this are outliers.
$16.66 - $19.16
22% of jobs
The median wage is $21.07 / hr.
$19.16 - $21.67
20% of jobs
$21.67 - $24.17
16% of jobs
$25.36 is the 75th percentile. Wages above this are outliers.
$24.17 - $26.68
9% of jobs
$26.68 - $29.18
8% of jobs
$29.18 - $31.69
5% of jobs
$31.69 - $34.19
4% of jobs
$34.19 - $36.70
1% of jobs
$36.70 - $39.20
1% of jobs
$11
$23
$39
An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.
A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.
To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
