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With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating ... Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance ...
Remote Collections Representative (AZ, 9/7 Start Date)
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Remote Collections Representative (AZ, 9/7 Start Date)
Glendale, AZ · On-site +1
$17/hr
With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating ... Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance ...
Bilingual Remote Collections Agents (AZ, 9/7 Start)
Glendale, AZ · On-site +1
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Bilingual Remote Collections Agents (AZ, 9/7 Start)
Glendale, AZ · On-site +1
$17/hr
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With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating ... Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance ...
With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating ... Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance ...
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AI Process Improvement Analyst - Ops
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Since 2002, Achieve has grown into one of the largest private consumer fintech unicorns in the U.S ... Scan incoming documents into appropriate department files for access and virtual distribution with ...
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$35 - $45/hr
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Virtual Fintech information
How do virtual fintech professionals typically collaborate with cross-functional teams in a remote environment?
What is a virtual fintech professional?
What is the difference between Virtual Fintech vs Virtual Banking Customer Service Representative?
| Aspect | Virtual Fintech | Virtual Banking Customer Service Representative |
|---|---|---|
| Required Credentials | Finance or tech-related certifications, relevant degrees | Banking or finance certifications, customer service experience |
| Work Environment | Remote, tech-driven fintech platforms | Remote, banking customer support systems |
| Employer & Industry Usage | Fintech startups, online financial services | Banking institutions, online banking support |
| Common Search & Comparison | Fintech roles, online finance jobs | Bank customer support, banking jobs online |
Virtual Fintech and Virtual Banking Customer Service Representative roles both operate remotely within the financial sector. While Virtual Fintech focuses on innovative financial technology platforms requiring tech-savvy skills, Virtual Banking Customer Service Representatives primarily handle customer inquiries for banking services. Both roles often require finance-related certifications and are employed by financial institutions or fintech companies, but they serve different functions within the industry.
What are the key skills and qualifications needed to thrive as a virtual fintech specialist, and why are they important?
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$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Progressive Leasing rating
7.0
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely within a 60-mile radius of Glendale, Arizona.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.
YOUR DAY-TO-DAY:
Responsible for outbound and inbound calls, collecting on accounts that are past due
Provide top tier support and service to our customers
THE DETAILS:
Start Date: Monday, September 7, 2026
Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance required
Full Time Shifts Available: Monday through Friday, either 9:30AM-6:00PM or 10:30AM-7:00PM
Saturdays Required: 5:30AM-2:00PM
Compensation: $17.00/HR + BONUS
Verified Spanish fluency will receive a 5% hourly pay increase
After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: http://app.ribbon.ai/interview/d904a457?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06
YOU'LL BRING:
Customer Service and prior collections experience with impeccable interpersonal skills
Excellent verbal and written communication skills
Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
Phone experience in a customer service/call center environment
High school diploma or GED equivalent, must also be 18 years or older
AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
REQUIREMENTS FOR WORK FROM HOME:
You must be located within a 60-mile radius of Glendale, AZ
You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
WE OFFER:
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
What Progressive Leasing employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Progressive Leasing
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Draper, UT, US
Year founded
1999