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Virtual Desk Jobs in Georgia (NOW HIRING)

DMI

Mid-Level Service Desk Manager

Atlanta, GA · On-site

Provide guidance to Service Desk Liaisons (SDLs) and other team members to ensure seamless ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Mid-Level Service Desk Analyst, Technician

Atlanta, GA · On-site

$19.75 - $27/hr

Learn more at www.dminc.com DMI, LLC is seeking a Mid-level Service Desk Analyst, Technician to ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA · On-site

$63K - $70K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Junior Service Desk Analyst ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA · On-site

$63K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Junior Service Desk Analyst ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Jr. Service Desk Analyst, Technician

Atlanta, GA · On-site

$19.75 - $27/hr

Learn more at www.dminc.com DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

Optim

RCM Lead - Front End - Remote

Savannah, GA · On-site

$15 - $19.75/hr

Provide in person or virtual coverage during staffing gaps, high volume periods, or training ... Support front desk and billing staff in resolving patient billing inquiries and claim concerns ...

New

DMI

Mid- Level Knowledge Manager

Atlanta, GA · On-site

$92K/yr

Working closely with Service Desk personnel, technical support teams, and business stakeholders ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

Provide tier-1 and tier-2 technical help desk support to public health users, troubleshooting ... Develop and conduct virtual training sessions, webinars, and onboarding materials for system users.

SMB IT Solutions

Technical Support Specialist

Smyrna, GA · On-site

$45K - $50K/yr

... desk Technician, Network Engineer, Account Manager, Virtual CIO, CTO or Service Delivery Manager. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: * 401(k) matching * Dental ...

Premise Health

Medical Assistant

Cordele, GA · On-site

$15.25 - $19.50/hr

This position will provide both clinical and front desk support. Phlebotomy is required. New grads ... to virtual primary care and virtual behavioral health at no cost for team members and their ...

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Virtual Desk information

See Georgia salary details

$10

$19

$28

How much do virtual desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual desk in Georgia is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.92 per hour, depending on experience, location, and employer.

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Georgia?

The most popular types of Desk jobs in Georgia are:

What are popular job titles related to Virtual Desk jobs in Georgia?

For Virtual Desk jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Georgia look for?

The top searched job categories for Virtual Desk jobs in Georgia are:

What cities in Georgia are hiring for Virtual Desk jobs?

Cities in Georgia with the most Virtual Desk job openings:

Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, 7% Contract, and 3% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $40,660 per year, or $19.5 per hour.

Mid-Level Service Desk Manager

DMI

Atlanta, GA • On-site

Full-time

Medical, Life, Retirement

Posted 28 days ago

Job description

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com


DMI, LLC is seeking a Mid Service Desk Manager to join us. 

Duties and Responsibilities:

  • Oversee deskside support operations at the Customer Support Center (CSC), ensuring that SLA requirements are met and escalations are handled promptly.
  • Manage and assign tickets to Level 2 technicians, monitoring incident progress and ensuring daily updates for all open tickets.
  • Coordinate the logistics of IT support during emergencies, public health events, and system upgrade cycles, including scheduling overtime or weekend coverage as needed.
  • Provide guidance to Service Desk Liaisons (SDLs) and other team members to ensure seamless collaboration with campus leads and the Field Site Support (FSS) team.
  • Maintain comprehensive documentation for processes, reports, and trends to identify areas for improvement in deskside support services.
  • Support the implementation of new IT solutions, assisting with testing and rollout to ensure compliance with CDC standards and best practices.
  • Manage AV support services, including vendor coordination and system upgrades, while adhering to OCIO SLA metrics.

Education and Years of Experience:  

  • Bachelor of Science in Information Technology or other related field
  • 2-4 Years of Experience managing a service desk

 Required and Desired Skills/Certifications: 

  • ITIL Preferred  

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia


$90,375
$112,969

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

  • Do What’s Right – We lead with honesty and integrity.
  • Own the Outcome – We take responsibility and deliver.
  • Deliver for Our Customers – We are relentless about delivering value.
  • Think Bold, Act Smart – We innovate with purpose.
  • Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

  • Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. 

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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