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Virtual Customer Success Manager Jobs in Rialto, CA

Rezolut

Client Service Relations

Pomona, CA · On-site

$23/hr

... Development Manager up for success. This role is one of the first touchpoints for new clients and can set the tone for the service scheduling cycle, boosting revenue growth through customer ...

Lereta

Billing & Revenue Recognition Clerk

Pomona, CA · On-site

$25.86 - $28/hr

Partners with Customer Success Managers and Operations regarding billable activity * Coordinates with Collections on disputed invoices and payment issues * Escalates contract or billing concerns to ...

Quinn Company

Regional Manager Sales

City Of Industry, CA · On-site

$119K - $148K/yr

Overview Market Development Manager Lead Growth. Develop People. Drive Results. If you're looking ... A culture built on teamwork, accountability, and customer success. At Quinn, you'll have the ...

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All JobsCustomer Success JobsVirtual Customer Success Manager JobsVirtual Customer Success Manager Jobs in Rialto, CA

Virtual Customer Success Manager information

See Rialto, CA salary details

$32.6K

$83.3K

$140.4K

How much do virtual customer success manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for virtual customer success manager in Rialto, CA is $83,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a virtual customer success manager?

A Virtual Customer Success Manager (VCSM) is responsible for building strong relationships with customers, ensuring they achieve their desired outcomes with a company's products or services. Working remotely, they provide onboarding guidance, proactive support, and strategic recommendations to enhance customer satisfaction and retention. VCSMs collaborate with sales, support, and product teams to drive customer success and identify growth opportunities. Their primary goal is to maximize customer value while reducing churn through regular engagement and problem-solving.

What does a virtual customer success manager do?

A typical day for a Virtual Customer Success Manager involves engaging with customers via email, video calls, and chat platforms to address their needs, onboard new users, and proactively resolve concerns. You’ll often collaborate closely with sales, support, and product teams to ensure smooth customer experiences and advocate for customer feedback. Regular tasks include monitoring account health, conducting check-in meetings, and tracking key performance metrics. Flexibility and strong organizational skills are essential, as much of the role involves managing multiple client relationships and responding quickly to shifting priorities in a remote work setting.

What are the key skills and qualifications needed to thrive as a virtual customer success manager?

To thrive as a Virtual Customer Success Manager, you need strong interpersonal communication skills, customer relationship management experience, and a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and certifications like Certified Customer Success Manager (CCSM) can be advantageous. Excellent problem-solving, time management, and the ability to work independently set outstanding professionals apart in this remote role. These competencies ensure you can effectively guide customers, resolve issues, and foster lasting relationships to drive retention and satisfaction in a virtual environment.

What job categories do people searching Virtual Customer Success Manager jobs in Rialto, CA look for?

The top searched job categories for Virtual Customer Success Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Virtual Customer Success Manager jobs?

Cities near Rialto, CA with the most Virtual Customer Success Manager job openings:

Virtual Customer Success Manager jobs near you
Infographic showing various Virtual Customer Success Manager job openings in Rialto, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,295 per year, or $40 per hour.

Client Service Relations

Rezolut

Pomona, CA • On-site

$23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Rezolut rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Client Success Manager

Rezolut is looking for a high-energy, organized, and dynamic Client Success Manager to join the mobile imaging team and provide inside-sales support. This role will be responsible for engaging and qualifying clients who can benefit from our services. Ideal candidates have a strong understanding of the sales process and will excel at researching leads, forming new relationships, and setting our Business Development Manager up for success. This role is one of the first touchpoints for new clients and can set the tone for the service scheduling cycle, boosting revenue growth through customer acquisition.

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Responsibilities
  • Represent our company's products and services, starting with a comprehensive understanding of our services and the customer's needs
  • Identify best practices to refine the company's lead generation
  • Generate new leads and build relationships by nurturing these accounts through exceptional interpersonal skills, product knowledge, and follow-up.
  • Utilize CRM, cold calling, email communication, mailings, and other sales tools to generate new opportunities.
  • Manage and maintain new leads as well as existing pipeline business through engagement and marketing
  • Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the Rezolut CRM.
  • Work closely with the Business Development Manager to gain knowledge on their specific accounts and leads, managing follow-up with new and current clients.
  • Schedule meetings and calls between prospective clients and the Business Development Manager when the lead reaches a qualified stage
Requirements
  • Adaptability
  • Excellent communication and interpersonal skills
  • Multi Organization
  • Detail Oriented
  • Proactive Mindset
  • Ability to work under pressure, be flexible, and adapt to changing priority
What We Offer
  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life, and other voluntary insurance for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
Position Type/Expected Hours of Work
  • Full Time at our Pomona Office
  • Monday to Friday
  • 8:00 - 5:00 pm
  • Available outside of office hours

Pay Rate $23

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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