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Virtual Customer Service Jobs in Springfield, VA

ITCON Services

Customer Service Representative

Vienna, VA · On-site

$16 - $21.75/hr

Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...

Kelly Services

Customer Service Rep

Sterling, VA

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule: Monday-Friday, 2:00 pm-10:30 pm Pay: $22.50/hr About the Role: We are seeking a dedicated Customer ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

  • Medical

  • PTO

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you ...

Ace Handyman Services

customer service rep

Springfield, VA · On-site

$20/hr

  • Medical

  • PTO

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you ...

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Showing results 41-60

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Springfield, VA

Virtual Customer Service information

See Springfield, VA salary details

$10

$17

$27

How much do virtual customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for virtual customer service in Springfield, VA is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What are popular job titles related to Virtual Customer Service jobs in Springfield, VA?

For Virtual Customer Service jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Springfield, VA look for?

The top searched job categories for Virtual Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Virtual Customer Service jobs?

Cities near Springfield, VA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 85% Full Time, 8% Part Time, 3% Temporary, and 4% Contract. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,109 per year, or $17.8 per hour.

Customer Service Representative

McLean & Potomac Dermatology and Skincare Center

Mclean, VA • On-site

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

McLean Dermatology and Skincare Center is a cutting-edge dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.

We are seeking a highly organized, professional, and patient-centered individual to join our administrative team. This role is ideal for someone interested in healthcare administration, medical practice operations, or a long-term career in the medical field.

Our front office team plays a critical role in shaping each patient's experience. We are looking for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in creating a calm, welcoming atmosphere.

Our Culture

As a privately owned practice, we prioritize mentorship, collaboration, and professional growth. We invest in teaching our philosophy of patient care daily and believe in creating a supportive, respectful work environment with strong leadership involvement.

Growth Opportunities

We are committed to developing our team members. Opportunities for cross-training and advancement may include:

Front Office Lead
Clinical cross-training
Cosmetic coordination
Practice operations support

What You'll Do

Manage incoming calls on a multi-line system
Schedule appointments in our cloud-based system
Coordinate schedules for six providers
Check patients in and verify insurance information
Collect copays and process retail transactions
Document detailed patient messages in our EHR
Maintain accurate demographic and insurance records
Support daily administrative operations

What You'll Bring

Bachelor's degree completed or in progress preferred
Strong multitasking and organizational skills
Professional communication skills
Interest in healthcare administration or the medical field
Passion for patient-centered service

Benefits and Perks

Health, Dental, and Vision Insurance
401(k) with match
Paid Time Off
Virtual fitness and mindfulness resources
Generous skincare product discounts
Complimentary cosmetic services

Position Details

Full-time
Some Saturdays required
Primary location: McLean, VA
Occasional coverage at our Potomac location (advance notice provided)
One-year commitment required

Employment Type: FULL_TIME

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