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Virtual Customer Service Jobs in Springfield, OH

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Job Summary We are seeking a friendly, motivated, and sales-focused Customer Service Representative to engage with customers, understand their needs, and recommend products and services that best fit ...

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location. Our strategic vision at Frozen Food Express is to be the premier ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives receive and respond to calls from customers. The Customer Service Representative will serve as the first point of contact for customers to resolve issues. This role ...

Customer Service Representative

Dayton, OH · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representatives receive and respond to calls from customers. The Customer Service Representative will serve as the first point of contact for customers to resolve issues. This role ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by ...

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our client, who is a well-established manufacturing organization, is seeking a Customer Service ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

Showing results 21-40

Virtual Customer Service information

See Springfield, OH salary details

$9

$15

$23

How much do virtual customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual customer service in Springfield, OH is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Springfield, OH?

The most popular types of Customer Service jobs in Springfield, OH are:

What are popular job titles related to Virtual Customer Service jobs in Springfield, OH?

For Virtual Customer Service jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Springfield, OH look for?

The top searched job categories for Virtual Customer Service jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Virtual Customer Service jobs?

Cities near Springfield, OH with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Springfield, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $31,825 per year, or $15.3 per hour.

Customer Service Representative

Talent Haven HR

Dayton, OH • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 23 days ago


Job description

Job Summary

We are seeking a friendly, motivated, and sales-focused Customer Service Representative to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy building relationships, achieving goals, and creating positive customer experiences in a dynamic, team-oriented environment.

Responsibilities
  • Present and explain products and services to prospective customers.
  • Identify customer needs and recommend appropriate products or solutions.
  • Support promotional and sales initiatives to achieve individual and team goals.
  • Build strong customer relationships and encourage repeat business.
  • Maintain accurate records of customer interactions and sales activities.
  • Collaborate with team members to achieve customer engagement and sales goals.
  • Participate in ongoing sales training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Confident, outgoing, and customer-focused personality.
  • Goal-oriented and motivated to achieve results.
  • Strong relationship-building and problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and motivated to learn.
  • Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.