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Virtual Customer Service Jobs in Springfield, OH

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

dbi

Part Time Customer Service

Dayton, OH

$15.50 - $21.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

Long John Silver's

Customer Service

Piqua, OH

$11 - $14/hr

Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...

Long John Silver's

Customer Service

Dayton, OH

$11 - $14/hr

Customer Service Share Apply Part-time $11.00 - 14.00 per hour Long John Silver's - Urgent Cashier Position Available! Are you looking for a fun and dynamic working environment where you can make a ...

Taco Bell

Customer Service

Jeffersonville, OH · On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Taco Bell

Customer Service

Jeffersonville, OH

$12/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

dbi

Alterations Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

dbi

Alterations Customer Service Representative

Dayton, OH

$15.50 - $21.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

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Virtual Customer Service information

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How much do virtual customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual customer service in Springfield, OH is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
More about Virtual Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Springfield, OH? The most popular types of Customer Service jobs in Springfield, OH are:
What are popular job titles related to Virtual Customer Service jobs in Springfield, OH? For Virtual Customer Service jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Springfield, OH look for? The top searched job categories for Virtual Customer Service jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Virtual Customer Service jobs? Cities near Springfield, OH with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Springfield, OH as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $31,825 per year, or $15.3 per hour.
Inbound Virtual Customer Service Agent

Inbound Virtual Customer Service Agent

ACD Direct

Dayton, OH • On-site

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well.

Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project.

This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.

As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.

Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit www.acddirect-ibo.com Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance.

Additional Information We look forward to hearing from you! Register online at www.acddirect-ibo.com #J-18808-Ljbffr

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