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Virtual Customer Service Jobs in Rochester, MN (NOW HIRING)

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

Sherwin-Williams

Customer Service Specialist

Rochester, MN · On-site

$17.25 - $22.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Sherwin-Williams

Customer Service Specialist

Rochester, MN · On-site

$17.25 - $22.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Customer Service Specialist

Rochester, MN · On-site

$17.25 - $22.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Customer Service Specialist

Rochester, MN

$17.25 - $22.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Fleet Farm

Customer Service Team Member

Rochester, MN

$16.25 - $22/hr

Customer Service Team Member At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The ...

Dollartree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate I

Kasson, MN · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Rochester, MN

Virtual Customer Service information

See Rochester, MN salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for virtual customer service in Rochester, MN is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How can I make 2000 a week working from home?

A virtual customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools, and seeking roles with higher pay rates or performance bonuses.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software. Some roles may also require specific certifications or training in customer support or related areas.

Is Amazon work from home a real thing?

Amazon offers remote customer service positions that allow employees to work from home, often requiring a dedicated workspace, internet connection, and training on company tools. These roles are legitimate and part of Amazon's flexible work options, though availability may vary by location and position type.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.
What are the most commonly searched types of Customer Service jobs in Rochester, MN? The most popular types of Customer Service jobs in Rochester, MN are:
What are popular job titles related to Virtual Customer Service jobs in Rochester, MN? For Virtual Customer Service jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Rochester, MN look for? The top searched job categories for Virtual Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Virtual Customer Service jobs? Cities near Rochester, MN with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you

Remote Customer Service and Sales

HMG Careers

Rochester, MN • Remote

$69K/yr

Full-time

Medical, Dental

Posted 15 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them