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Virtual Csr Jobs in Rochester, MN (NOW HIRING)

Think Bank

Customer Service Representative

Rochester, MN · On-site

$26.93/hr

As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues, in a welcoming environment that's rooted in a razor-sharp focus on customers and a passion for ...

U-Haul

Customer Service Representative

Rochester, MN

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

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Virtual Csr information

See Rochester, MN salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual csr in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Rochester, MN?

The most popular types of Csr jobs in Rochester, MN are:

What are popular job titles related to Virtual Csr jobs in Rochester, MN?

For Virtual Csr jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Rochester, MN look for?

The top searched job categories for Virtual Csr jobs in Rochester, MN are:

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Cities near Rochester, MN with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Rochester, MN as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Customer Service Representative

Think Bank

Rochester, MN

$26.93/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

At Think Bank, we're on a mission to help our customers build a better financial life. As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues, in a welcoming environment that's rooted in a razor-sharp focus on customers and a passion for teamwork.

As a CSR you will work in a fast-paced environment handling incoming customer calls. You will greet customers over the phone and actively engage in conversation with them to understand their banking needs and recommend appropriate products and services.

You will work closely with other Think departments to resolve customer concerns ensuring a seamless and positive customer experience. You will stay up to date on technical knowledge and skills to continue to advance the delivery channels of the customer experience.

Additional responsibilities and duties of a CSR include:

  • Efficiently utilize multiple Think systems to assist customers and resolve issues
  • Follow up with customers to ensure their needs have been met and they have a positive experience
  • Ensure the safety and soundness of the customer and Think Bank by following procedures and policies such as customer verification and other security measures
  • Maintain a working knowledge of all Think consumer banking deposit, electronic banking, and debit/credit card products and services, and provide guidance to customers as needed

Education and Experience requirements:

  • High school diploma or GED equivalent required
  • Bachelor's degree preferred
  • 1 year experience in banking and six months experience in customer service

Schedule: This is a full-time position working 40 hours/week. The hours for this role will range from 8:00 AM - 6:00 PM Monday through Friday, and some Saturdays from 8:45 AM - 12:45 PM.

Compensation: $26.93/hour, non-exempt

Benefits: The position is eligible for a full benefits package including:

  • Health insurance with HSA contribution
  • Dental insurance
  • Vision insurance
  • Up to 23 days of PTO annually
  • Seven paid holidays
  • Four weeks of paid family leave
  • Up to 7.5% 401(k) employer match
  • Profit sharing bonus
  • Tuition reimbursement
  • Clothing allowance

Think's culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

At Think Bank, we’re focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience – and understand that diversity and inclusion are good for business and make our company stronger.