1

Virtual Csr Jobs in Rochester, MN (NOW HIRING)

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

POSITION SUMMARY As a Customer Service Representative, you will play a critical role in keeping our communities warm and safe. You will manage customer accounts, create delivery and service tickets ...

CSR Branch

Rochester, MN · On-site

$16.25 - $22/hr

Customer Service Representative - Healthcare / Medical Equipment Company: Corner Home Medical Location: Rochester, MN Job Type: Full-Time Corner Home Medical is seeking a Customer Service ...

New

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

next page

Showing results 1-20

Virtual Csr information

See Rochester, MN salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for virtual csr in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Rochester, MN?

The most popular types of Csr jobs in Rochester, MN are:

What are popular job titles related to Virtual Csr jobs in Rochester, MN?

For Virtual Csr jobs in Rochester, MN, the most frequently searched job titles are:

What cities near Rochester, MN are hiring for Virtual Csr jobs?

Cities near Rochester, MN with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in Rochester, MN as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Customer Service Representative

Rochester, MN • On-site

HOM Furniture, Inc.
Furniture Manufacturing • 501 - 1,000 employees

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago


HOM Furniture rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Description:

Pay

$16-18 an hour


Responsibilities

The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture’s customers. Necessary tasks include:

  • Answering phones to either direct callers to the proper department or to answer any questions they may have.
  • Finalizing orders, taking payments, and scheduling deliveries and pickups.
  • Processing returns and processing initial paperwork for warranty claims.
  • Making changes and cancellations to orders when appropriate.
  • Updating customers on changes to their order status.
  • Processing finance applications.
  • The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
  • Processes sales for accessories and other small purchases.
  • Occasionally, the Customer Service Representative works the sales floor following HOM Furniture’s proven sales methods.
  • Other duties as assigned.

Benefits

  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages
Requirements:


Education: Must be working towards or have a high school diploma or GED.


Experience: Six months of customer service experience preferred.


Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.


Other: Must be able to communicate effectively both verbally and in writing.


*Reasonable accommodation will be made for those who require it.


HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.



What HOM Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom