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Virtual Csr Jobs in Rochester, MN (NOW HIRING)

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Rochester, MN

Virtual Csr information

See Rochester, MN salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual csr in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Rochester, MN?

The most popular types of Csr jobs in Rochester, MN are:

What are popular job titles related to Virtual Csr jobs in Rochester, MN?

For Virtual Csr jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Rochester, MN look for?

The top searched job categories for Virtual Csr jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Virtual Csr jobs?

Cities near Rochester, MN with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Rochester, MN as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Body shop CSR

Rochester Collision Center

Rochester, MN • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have the willingness to learn and adapt.

Role Requirements 

  • High school diploma or equivalent required
  • Effective communication skills 
  • Ability to learn new technology and procedures  
  • Ability to work in a team environment 
  • Attention to detail  
  • Valid state driver’s license & ability to be insured through RMC liability insurance required

Job Description

  • Assist guests in person and over the phone
  • Checking in and out for insurance and customer pay claims
  • Checking in and out rentals
  • Accepting and receipting payments
  • Assist Collision Center manager in tasks he assigns
  • Creating and closing insurance, customer, and inter-company repair orders
  • Creating and closing reconditioning service repair orders
  • Maintain and track rental vehicles
  • Order office and other miscellaneous supplies
  • Miscellaneous duties
  • Pays attention to detail

Universal Responsibilities

  • Adhere to the Rochester Motor Cars mission, vision and values in all situations.  
  • Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.  

1. Customer Enthusiasm 

2. Employee Satisfaction 

3. Financial Performance 

4. Market Effectiveness 

5. Ongoing Improvement 

- “Grow people, make friends and do good.” 

- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements. 

About Rochester Motor Cars  

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employee’s expectations and maintain their loyalty for a lifetime. 

Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees. 

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