ZipRecruiter

Log In

1

Virtual Csr Jobs in Rochester, MN (NOW HIRING)

Zumbrota Drivetrain

Customer Service

Zumbrota, MN

$20 - $25/hr

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Zumbrota Drivetrain

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Lennar

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ... virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade ...

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ... virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade ...

Lennar Homes

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service ... virtual technology. Clear and proactive communication with Homeowners, field teams, and Trade ...

next page

Showing results 1-20

All JobsVirtual Csr JobsVirtual Csr Jobs in Rochester, MN

Virtual Csr information

See Rochester, MN salary details

$10

$19

$27

How much do virtual csr jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for virtual csr in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What job makes $10,000 a month without a degree?

A Virtual Customer Service Representative (CSR) can potentially earn $10,000 a month through high-volume, specialized, or managerial roles, especially in industries like tech or finance. Success often depends on experience, skills in communication and problem-solving, and the ability to handle complex customer issues remotely, sometimes requiring certifications or advanced training. Such roles typically involve working with customer support software and maintaining flexible schedules.

What is a virtual CSR?

A virtual Customer Service Representative (CSR) is a remote employee who handles customer inquiries, complaints, and support through digital channels such as phone, email, or live chat. They typically use customer relationship management (CRM) software and need strong communication skills, often working flexible schedules from home.

How to make 1000 a week remote?

A Virtual CSR can potentially earn $1,000 a week by working full-time hours, providing high-quality customer service, and gaining experience or certifications that increase earning potential. Some companies offer bonuses or performance-based incentives that can boost income. Building skills in communication, problem-solving, and familiarity with customer service tools can also help increase earnings.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

How can I make 2000 a week working from home?

A Virtual Customer Service Representative can potentially earn $2,000 weekly by handling high call volumes, working flexible hours, and gaining experience in specialized support areas. Increasing earnings may involve taking on multiple clients, improving communication skills, and using relevant tools like CRM software. Consistent performance and availability are key to reaching higher income levels in this role.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Rochester, MN? The most popular types of Csr jobs in Rochester, MN are:
What are popular job titles related to Virtual Csr jobs in Rochester, MN? For Virtual Csr jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Rochester, MN look for? The top searched job categories for Virtual Csr jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Virtual Csr jobs? Cities near Rochester, MN with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Rochester, MN as of June 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 62% Full Time, and 29% Part Time. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.
Customer Service

Customer Service

Zumbrota Drivetrain

Zumbrota, MN

$20 - $25/hr

Other

Posted 9 days ago

Job description

Description

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.


Essential Duties & Responsibilities:


Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.

Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.

Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.

Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.

Requirements

Preferred Education and Experience:


High school diploma or equivalent required. Some college coursework preferred.

1+ year experience in a customer service role for a medium or large size corporation 

Proficiency using Microsoft Office products including Excel, Outlook and Word.

Experience with Great Plains a plus.

Knowledge and Personal Attributes:


Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.

Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.

Strong attention to detail as well as accurate data entry skills.

Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.

Ability to understand issues and make systematic and rational judgments based on relevant information.

Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.

Ability to multitask is a must.

Apply