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Online Customer Service Tech Jobs in Rochester, MN

Hy-Vee, Inc.

Aisles Online Shopper

Rochester, MN · On-site

$13.50 - $16.80/hr

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

HyVee

Aisles Online Shopper

Rochester, MN · On-site

$13.50 - $16.80/hr

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

Hy-Vee, Inc.

Aisles Online Shopper

Rochester, MN · On-site

$13.50 - $16.80/hr

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

HyVee

Aisles Online Shopper

Rochester, MN

$13.50 - $16.80/hr

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

HyVee

Aisles Online Shopper

Rochester, MN

$13.50 - $16.80/hr

Job Title: Aisles Online Shopper Department: Aisles Online FLSA: Hourly Revision Date: 07/2026 ... We're seeking people with a passion for customer service, a willingness to learn, and a commitment ...

Liveops

Remote Customer Service Agent

Rochester, MN · Remote

$15.75 - $21/hr

Complete an online application. * Pass a background check (non-refundable processing fee applies ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... A tech-savvy problem solver who's passionate about helping others * Stellar communications skills ...

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... A tech-savvy problem solver who's passionate about helping others * Stellar communications skills ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of ... A tech-savvy problem solver who's passionate about helping others * Stellar communications skills ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Online Customer Service Tech information

See Rochester, MN salary details

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How much do online customer service tech jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for online customer service tech in Rochester, MN is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Rochester, MN?

For Online Customer Service Tech jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Rochester, MN look for?

The top searched job categories for Online Customer Service Tech jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Online Customer Service Tech jobs?

Cities near Rochester, MN with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in Rochester, MN as of June 2026, with employment types broken down into 50% Full Time, 45% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,763 per year, or $20.6 per hour.

Aisles Online Shopper

Rochester, MN • On-site

Hy-Vee, Inc.
Retail • 10K+ employees

6.3

Company rating: 6.3 out of 10

Based on 1,666 frontline employees who took The Breakroom Quiz

47th of 123 rated grocery stores

People enjoy working here

Recommended by students

Paid breaks

Learn more about Hy-Vee, Inc.external

$13.50 - $16.80/hr

Part-time

Re-posted 12 days ago

Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Shopper
Department: Aisles Online
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
At Hy-Vee, our online customers trust us to shop for them just as carefully as they would shop for themselves, and our Aisles Online Shoppers are the ones who make that happen. In this role, you'll be responsible for accurately selecting the best quality groceries across all departments, from fresh produce and meat to pantry staples, ensuring every order is fulfilled with care and precision. Your attention to detail and commitment to quality directly impact how customers experience Hy-Vee online.
If you enjoy staying active, take pride in doing a job right, and thrive working independently in a fast-paced environment, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
  • Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
  • Select, scan, and bag items from all temperature zones
  • Ensure products maintain proper temperature throughout the entire fulfillment process
  • Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
  • Cart orders to and place them in the holding area for customer pickup
  • Lift, carry, and load groceries into customer vehicles
  • Tender customer orders through POS and process credit card payments
  • Substitute products for customers upon request or when items are unavailable
  • Continually monitor incoming online orders to ensure prompt, on-time fulfillment
  • Answer phones and emails promptly and provide friendly, helpful service to customers
  • Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
  • Pitch in with other tasks or special projects as they come up

Your Skills
To be successful in this role, you'll need to be able to:
  • Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
  • Select the highest quality products with a strong eye for freshness and accuracy across all departments
  • Communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
  • Stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment
  • Identify problems and develop practical solutions, including making product substitutions on the fly
  • Work independently and complete daily workloads with limited supervision

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Online Shopping Department Manager
Education and Experience
  • High school diploma or equivalent preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-moving role with constant pressure to meet deadlines and manage multiple tasks throughout your shift. You'll work primarily in a retail store setting and may be exposed to dust, noise, temperature extremes, moving equipment hazards, and electrical equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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